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EK-Predator Club & Discussion Thread - Page 354

post #3531 of 6949
Well, I got my replacement, and noticed some off colour staining if you would around the CPU cage area. I have been having post issues with this mobo for a week or so, I figured it was just Windows 10, because you know, its Windows. Took the board to my local Asus Repair Facility, its pooched, and I am on the hook for at least $120 CAD to replace my Asus Maximus Hero VII board. frown.gif

Do you guys think if water seeped into the CPU area, that my Intel i7 4790K chip could have issues, or, should it be ok?? Is there a way to test, or do I just have to wait until Asus calls me to tell me my new board is ready for pickup, and just try it one re-install??

I know EKWB has a great rep and all, but, this seriously has left a bad taste in my mouth. I cannot even get my RMA rep to understand that I could not mount the new water cooler because I didn't have the old CPU lid backplate anymore, since the one on the other unit isn't compatible. He couldn't even grasp that. I am sure English isn't his first language, and I do not fault him for that. Maybe I didn't articulate it well enough. I just don't see this company replacing my board, and my chip, if its pooched too.
post #3532 of 6949
Quote:
Originally Posted by Revan654 View Post

Anyone from EK could help me. My replacement was suppose to be shipped out last week. Got no update and no tracking number. It's getting close to two weeks without word from EK RMA. I tried contact them, no one ever responds back. Is their someone I could E-Mail that will respond and update me on status of my RMA?

I know EK is busy with all recalls, I would just like a simple update regarding my RMA.

Can you tell me your RMA number?
Silent Watcher
(9 items)
 
Eclipse
(7 items)
 
Lady Sif
(6 items)
 
CPUMotherboardGraphicsGraphics
Intel I7-6800K Asus Rampage V Edition X99 Asus GTX 1070 STRIX-GTX1070-O8G-GAMING Asus GTX 1070 STRIX-GTX1070-O8G-GAMING 
RAMCoolingOSPower
G.SKILL TridentZ 32GB (8 x 4GB) DDR4-3200 EK Custom Dual Loop Windows 10 Home Corsair AX860i 860W 80PLUS Platinum 
Case
be quiet! Dark Base Pro 900 Black 
CPUMotherboardGraphicsGraphics
i7-6700K Gigabyte Z170X-SOC Force Gigabyte GTX 980 Ti G1 Gaming Gigabyte GTX 980 Ti G1 Gaming 
RAMPowerCase
Corsair Dominator Platinum 16GB (4 x 4GB) DDR4-... EVGA SuperNOVA P2 1200w Parvum L1.0 
CPUMotherboardGraphicsRAM
i7 4790K EVGA Z97 Stinger WiFi EVGA GTX 980 Superclock G. Skill Ripjaws Z 8Gb DDR3-2400 
Hard DriveCase
SAMSUNG 850 EVO 120GB SSD EK-Vulture 
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Silent Watcher
(9 items)
 
Eclipse
(7 items)
 
Lady Sif
(6 items)
 
CPUMotherboardGraphicsGraphics
Intel I7-6800K Asus Rampage V Edition X99 Asus GTX 1070 STRIX-GTX1070-O8G-GAMING Asus GTX 1070 STRIX-GTX1070-O8G-GAMING 
RAMCoolingOSPower
G.SKILL TridentZ 32GB (8 x 4GB) DDR4-3200 EK Custom Dual Loop Windows 10 Home Corsair AX860i 860W 80PLUS Platinum 
Case
be quiet! Dark Base Pro 900 Black 
CPUMotherboardGraphicsGraphics
i7-6700K Gigabyte Z170X-SOC Force Gigabyte GTX 980 Ti G1 Gaming Gigabyte GTX 980 Ti G1 Gaming 
RAMPowerCase
Corsair Dominator Platinum 16GB (4 x 4GB) DDR4-... EVGA SuperNOVA P2 1200w Parvum L1.0 
CPUMotherboardGraphicsRAM
i7 4790K EVGA Z97 Stinger WiFi EVGA GTX 980 Superclock G. Skill Ripjaws Z 8Gb DDR3-2400 
Hard DriveCase
SAMSUNG 850 EVO 120GB SSD EK-Vulture 
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post #3533 of 6949
The EK support is very busy. The feedback is slow hairysmiley.png

I think that I'll be another week without PC .
post #3534 of 6949
Quote:
Originally Posted by ZaRMaN View Post

The EK support is very busy. The feedback is slow hairysmiley.png

I think that I'll be another week without PC .

Trust me they are really fast considering all the open RMA they have to take care of.
post #3535 of 6949
Quote:
Originally Posted by SrMapache View Post

Trust me they are really fast considering all the open RMA they have to take care of.

I don't doubt it!
post #3536 of 6949
Went to plug in my Xbox controller receiver last night and it wasn't working so I tried a different port and nothing. So I figured the receiver was dead so I move my keyboard to the ports I tried and it didn't work.

Have 4 of my USB 3 ports on rear inop which I can only assume was from the leak dripping down the board. In talks with ekwb now not sure how the value it as the board is discontinued (msi x99s sli plus ) and I'm terrified my gpu is going to fail down the line now
post #3537 of 6949
Has anybody's local Microcenter received the new 1.1 versions yet?
post #3538 of 6949
I finally had some time and opened the pump (all seemed to be in order), shook the unit for a good minute or two, opened the reservoir and topped it (had few while flakes floating there!), reinstalled the unit, connected pump directly to mobo's CPU2 connector, went to BIOS and upped it to 100%... and after few seconds of the pump became almost inaudible.

Don't know what it was, but my problems are now over. Even at lower RPMs. So, obviously I did something right. Maybe there was an air bubble or "white flake" in a wrong place that caused this previous noise. Anway, all is well now and that is all that matters.

I think I will order some new fans for the case and the radiator (prolly Noctua) and flush the whole loop thoroughly in case there are more "white floaters" there.
post #3539 of 6949
Why there are so many RMAs ragarding these EK Predator kits?
My system
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 5820K 6core Asus X99-A Asus GTX 970 4x4 16g DDR4 
Hard DriveOptical DriveCoolingOS
2 x WD 500Gb Caviar Black Raid 0 LG DVD Burner Swiftech H240X Windows 10 64bit 
MonitorKeyboardPowerCase
Dell 30" U3014 Monitor Logitech G910 Enermax Galaxy DXX 850W NZXT Switch 810 
MouseMouse Pad
Logitech G502 Roccat Sense 
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My system
(14 items)
 
  
CPUMotherboardGraphicsRAM
Intel i7 5820K 6core Asus X99-A Asus GTX 970 4x4 16g DDR4 
Hard DriveOptical DriveCoolingOS
2 x WD 500Gb Caviar Black Raid 0 LG DVD Burner Swiftech H240X Windows 10 64bit 
MonitorKeyboardPowerCase
Dell 30" U3014 Monitor Logitech G910 Enermax Galaxy DXX 850W NZXT Switch 810 
MouseMouse Pad
Logitech G502 Roccat Sense 
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post #3540 of 6949
Quote:
Originally Posted by lexlutha111384 View Post

Has anybody's local Microcenter received the new 1.1 versions yet?

I called MC here in Houston and they dont have any he said.
Altex (where I bought mine from) has 6 in the San Antonio, TX location. I emailed the sale rep that informed me about the recall to see if he can ship over some to the Houston location.
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