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EK-Predator Club & Discussion Thread - Page 370

post #3691 of 6981
Quote:
Originally Posted by swiftypoison View Post

Thanks for the info. I put metal washers, but computer failed to boot. Then I had improvise by cutting the hard drive rubber mounts in half. They fit OK, but guess that will do in the meantime. I sent a message to Ek Support and they answered this morning asking for an address to where they can ship some plastic washers.

Yes the metal washers created a grounding issue with the board that's why it failed to boot. You temporary solution is fine and it's good that you already got in touch with the support.

Sorry for the inconvenience though frown.gif

Quote:
Originally Posted by SECTORTWO View Post

Yes. Only that particular screw hole is too big. I've tried using any of the other 3 mounting bolts and only that particular hole is too big.

I've double checked by removing the mounting plate from behind the motherboard and trying to test fit the bolts into it directly as well - same problem, that particular hole is indeed larger than the rest.

Getting OK temps with 3 bolts but definitely not a long term solution - especially not after paying those few hundred dollars for the kit.

Did you contact the EK support? If not please do and they will send you another backplate. Sorry frown.gif
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post #3692 of 6981
Am I the only 1 who received a 360 predator with about 20% of the res filled? (Just the res) I checked other places like the other fill port and the block they were full, could this be the cause for the pump noise at full load, the noise was like a lot of trapped air in the loop however now I'm thinking it just didn't have enough water to suck through from the res. Anyway my other question is can I just add tap water as its so small (easy option) or do I need to make some distilled water (don't know a shop near me that sells it)
post #3693 of 6981
Quote:
Originally Posted by akira749 View Post

Did you contact the EK support? If not please do and they will send you another backplate. Sorry frown.gif

I left a message yesterday, just got a reply a few minutes ago. smile.gif

Also, just want to reassure myself but I dented a few of the radiator fins while trying to install it in my case - that wouldn't cause any leaks right ? Only fins were dented, the actual pipes that go through the fins are fine.
post #3694 of 6981
Quote:
Originally Posted by SECTORTWO View Post

I left a message yesterday, just got a reply a few minutes ago. smile.gif

Also, just want to reassure myself but I dented a few of the radiator fins while trying to install it in my case - that wouldn't cause any leaks right ? Only fins were dented, the actual pipes that go through the fins are fine.

The fins are safe even if they are a bit bent. thumb.gif
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post #3695 of 6981
Quote:
Originally Posted by akira749 View Post

What do you mean by "it's all wet"? It leaked in the package?

You screw the additional fans on the radiator shroud with some M4 screws that you will have to provide.
You mean the plastic washers that goes on the 4 screw posts? Yes they need to be there and it's a real bummer that you didn't got them frown.gif

Unless you are on 2011 socket since in this situation, the washers aren't needed.
The screw hole on the backplate is too big?
The units have been sent. We shipped them to the main warehouse of MC and they do re-distribute to the local MC's so it should be there soon.

Do you know if you guys are distributing to Fry's Electronics store too? Or Only Micro Centers?
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post #3696 of 6981
Can I ask, I am transporting my PC, my Thermal Paste has been on for over 80 hours, it will be in a cold environment, 4-8c, could even reach -2c, do you know if the Thermal Paste will be fine to use after the transportation or would I need to reapply it due to being too cold

It is MX2 Thermal Paste, what about for the EK Thermal Paste as well, it is on both GPU and CPU
post #3697 of 6981
Quote:
Originally Posted by jincuteguy View Post

Do you know if you guys are distributing to Fry's Electronics store too? Or Only Micro Centers?

No, Fry's Electronics don't distribute our products.
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post #3698 of 6981
Managed to fix my noise from the 360 predator, it was some sort of annoying bearing noise. My CPU fan header was set to "SMART", which resulted that the unit was running 1700rpm, in other words pretty high. Tried in steps how it affects to noise, and so far i have set the unit running 40% (around 1050rpm), and PC is now virtually silent. Grinding/Bearing noise starts to come after 1200rpm or so, im starting to think its not the pump, it might be the fans. Usually im not sensitive to loud noises, but that was annoying.

According to HWmonitor my setup idles now around 28-30 and max load in Aida64 extreme is below 70c when testing around 15 minutes, more than happy with the results! smile.gif
Edited by Tonza - 2/1/16 at 9:51am
post #3699 of 6981
hi if anyone is needing to get some more zip ties EK have given me the dimensions

Cable zip ties are 3.6mmx150mm fi4.

Cheers
post #3700 of 6981
Quote:
Originally Posted by PreDuck View Post

Am I the only 1 who received a 360 predator with about 20% of the res filled? (Just the res) I checked other places like the other fill port and the block they were full, could this be the cause for the pump noise at full load, the noise was like a lot of trapped air in the loop however now I'm thinking it just didn't have enough water to suck through from the res. Anyway my other question is can I just add tap water as its so small (easy option) or do I need to make some distilled water (don't know a shop near me that sells it)

I would recommend using distilled water. You can usually buy it at a local pharmacy.
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