Originally Posted by smke
go to ek directly
Too late Im afraid, My order is still processing even though I placed my order on Sunday morning. Sales rep for Performance PC's told me that my order would not go out today (monday) because I did not select the option for "rush order" which is beyond hilarious as their store page says "98% of orders made before 4pm EST will ship same day)
I was pretty upset about that and I dont like the cop out of having to pay more to get an order processed faster when I payed for overnight shipping and the order was placed before the business day even started. I dont think thats a good way to do business.
Furthermore, Performance PC's has a great little tid-bit in their return/exchange policy that says even if an order is still processing and has not shipped you will still be charged 20% for cancellation.
I will likely not do business with them again and will probably order directly through EK next time.
everything I have mentioned can be read at this link https://www.performance-pcs.com/store_policies/Edited by vdeckerx - 2/15/16 at 7:47pm