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ACER Predator X34 Owners Club - Page 105

post #1041 of 3056
Quote:
Originally Posted by funfordcobra View Post

You just go multiple places. when the X34 came out I had 2. One from Newegg and one from microcenter, and eventually from amazon. You show proof of a defective product and they cant say anything about returning it. If you say I don't like it and want to try another then yea that's just dumb. Use pics or video and show why and they (in my experience) will always help you out.

Amazon and newegg looks at your total purchases and returns and if you are a loss they will cut you off. If you do 10k+ in business a year with them you are pretty much free to return anything as many times as you want. I've returned around 5k in items this year not even counting 2 x34s and I all I've ever received was a call from CS asking how they can improve their service and gave me a gift card..

Newegg,I don't order so much but I am a premiere member I'm sure that helped. Microcenter has always been happy to return and never asked any questions about anything other than," Why are you returning it?" and "Do you have your receipt?"

I prefer face to face buying like microcenter because talking to people in person is always best. If you get outsourced to Habib then expect problems and a stressful online chat.

Well you cannot "show proof of a defective product" as the ACER Predator X34 for scan lines and not reaching 100hz, is not considered a "fault" so it is under "Do not want product" which is why you cannot really buy lots of them and send them back, as you keep buying a "Do not want product" from them
post #1042 of 3056
Quote:
Originally Posted by Metros View Post

Well you cannot "show proof of a defective product" as the ACER Predator X34 for scan lines and not reaching 100hz, is not considered a "fault" so it is under "Do not want product" which is why you cannot really buy lots of them and send them back, as you keep buying a "Do not want product" from them

In Sweden and many other European countries "Do not want product" works as many time as you please tho. When you order something online, you have 14 days to return the item to the shop w/o saying anything. (By law) You dont even need to report it as "Do not want product".

I will return the Asus monitor if needed over and over again, until i get a monitor that i feel is okay. Hopefully tho it will be the first one smile.gif
post #1043 of 3056
Quote:
Originally Posted by Spiriva View Post

In Sweden and many other European countries "Do not want product" works as many time as you please tho. When you order something online, you have 14 days to return the item to the shop w/o saying anything. (By law) You dont even need to report it as "Do not want product".

I will return the Asus monitor if needed over and over again, until i get a monitor that i feel is okay. Hopefully tho it will be the first one smile.gif

No wonders we have to pay high end price for a monitor with all these returns.
post #1044 of 3056
I just hope if my x34 is messed up I can at least exchange it for one that won't be defective, I'm scared if there's something wrong with it
post #1045 of 3056
Quote:
Originally Posted by Savatage79 View Post

I just hope if my x34 is messed up I can at least exchange it for one that won't be defective, I'm scared if there's something wrong with it

You scared lol OK. It is only a monitor, not like you going to the doctor to treat cancer. LOL You guys are like guinea pigs for new products!
post #1046 of 3056
Just an expression bro lol I'm just not in the mood to deal with it. I hope it's a good one and I don't even need to exchange it.

Anyways, any batch of monitors like supposedly have been better? Any particular month of production?
post #1047 of 3056
Quote:
Originally Posted by Savatage79 View Post

Just an expression bro lol I'm just not in the mood to deal with it. I hope it's a good one and I don't even need to exchange it.

Anyways, any batch of monitors like supposedly have been better? Any particular month of production?

Any Friday batches for sure.tongue.gif You guys have no retail location that you can test the new panel on site?
post #1048 of 3056
Quote:
Originally Posted by Badexample View Post

No wonders we have to pay high end price for a monitor with all these returns.

Would have been better if Acer made the monitor work before shipping them, then there wouldnt be any need of a return.
post #1049 of 3056
Quote:
Originally Posted by Savatage79 View Post

Just an expression bro lol I'm just not in the mood to deal with it. I hope it's a good one and I don't even need to exchange it.

Anyways, any batch of monitors like supposedly have been better? Any particular month of production?

Just call them and explain your situation. Otherwise I hope you have chat logs and stuff.
post #1050 of 3056
So I got my X34 guys, and when I try to overclock in the OSD...I bump it to 100hz and enable, when it reboots my NVidia control panel is off screen to the left. I just sort of reach it with the tip of the mouse and I gotta expand the box and pull it over. But within NVidias panel, theres no option for the proper resolution and it only says 60hz. What else am I missing?
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