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PPTX 0K and error

post #1 of 2
Thread Starter 
I have a user who created a PPTX file and saved it to my network. When I look at it on the Explorer tree the file size sits it at empty. When I try and open it I get an error opening the file as well:

This error can be caused by some of the following conditions:
Your hard drive or floppy drive has a corrupt section (damaged track or sector).
A temporary operating system or network failure has occurred.
Your network is unavailable, slow, or is corrupting data packets (failure of a router, network card, or noise on the network transmission line).
If the network is experiencing problems, it is usually a temporary condition and if you wait a short period of time and try again, you can usually save the file. If the problem persists, consult your network administrator.
In the case of a damaged disk, you must save the file to another location (for example, a different drive).
In the case of a failure of the operating system, this can be caused by various memory management problems, viruses, incorrect usage of a UNC, alias, or invalid perimissions to the share where the file is stored. A known condition with an antivirus program can cause a similar condition. Check with the manufacturer of your antivirus program to see if an update exists.
More information about this error message online.

Now there is nothing wrong with any hardware. This is the only time I have seen this happen. The file was not empty at the time it was originally saved, but this is how it sits now. Has anyone seen this phenomenon before? I tried to upload it, but the file extension pptx is not allowed
post #2 of 2
You may choose 4 variant of PowerPoint document recovery or if they aren't work you may read and learn helpful resources from various specs sites about MS PowerPoint

http://itknowledgeexchange.techtarget.com/itanswers/how-to-open-powerpoint-file/
http://community.office365.com/en-us/f/172/t/268740.aspx
https://www.openfiletool.com/pptxopen.html PPTX Open File Tool

1
Restore from the backup. You create backup to prevent the situation of data loss due to corruption or accidentally deletion. If you have backed up the PowerPoint files, you can restore them from the backup. But if not, then
2
Use Data migration. It is one of the easiest ways to recover data from a corrupt file. First you need to create a new presentation file. Then by using the Insert menu, you can import all the slides from a corrupt file to this new file. But sometimes this could be ineffective or failed due to severe corruption. If this happens, you can try the next one
3
Use TMP files. Whenever a file gets corrupted or deleted, there is a temporary aka TMP file available in the system. You need to locate it. If the TMP file is successfully located, you can restore the corrupted PowerPoint file. This could be a difficult task for a novice or non-technical users to perform as it may require a lot of technical understanding.
4
Use MS Word or other programs. You can try to open our corrupt presentation file in MS Word. If the file can be opened, you can recover at least the text part of the file. Other than this, you can also try to open the file in OpenOffice Impress.
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