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Pairing 2 RAM of different brands - Page 2

post #11 of 25
Quote:
Originally Posted by SkyCloud View Post


Lost the receipt ... and I don't think my country's distributor has lifetime warranty...
Ah okay I got it. I currenlty have Corsair Vengeance 1600Mhz 8gb set (Vengeance® — 8GB Dual Channel DDR3 Memory Kit (CMZ8GX3M2A1600C9)). Thinking of getting Kingston 1600Mhz PC3-12800

That's fine, RAM has a lifetime warranty. Go ahead and submit an RMA request at Corsair.force.com and we'll send you a replacement kit as well. Note that you will need send both sticks, good and bad. Post your ticket # here when you get one so I can personally monitor the process. We'll get this taken care of for you.

Thanks for the heads up @Duality92
post #12 of 25
Thread Starter 
Quote:
Originally Posted by sefwe View Post

Download aida64, go to "motherboard\spd" and check, see screenshot. If it reads "1 rank" you are in luck because manufactures have moved on and do 4gb everywhere (they use it to produce fake 8gb sticks now) just as back then they used 2gb's to produce 4gb sticks, so chances are high any generic brand module will be single sided 4gb. If it reads 2 rank, then you have to find such at your local or online store, not really an issue plenty of them available, with the biggest problem is the seller likely wont have any clue. Alternatively if any of the corsair guys will appear here, they may answer that too, provided you post the name of the stick you wanted to buy. As you see in the screenshot, my system has effectively 4 brands, Kingston, Nanya, G.Skull and Hynix, certified for different speeds, working flawlessly at full multichannel.


Just downloaded and checked, it shows 2 ranks. So I'll have to get a rank 2 one right ? How do I know if the one I'm looking to buy is rank 2 or rank 1? for example the Kingston 1600Mhz PC3-12800. Sorry kinda totally new to this
post #13 of 25
Thread Starter 
Quote:
Originally Posted by Corsair Joseph View Post

That's fine, RAM has a lifetime warranty. Go ahead and submit an RMA request at Corsair.force.com and we'll send you a replacement kit as well. Note that you will need send both sticks, good and bad. Post your ticket # here when you get one so I can personally monitor the process. We'll get this taken care of for you.

Thanks for the heads up @Duality92

Will this work if I'm out of US? I'm residing in Singapore.
post #14 of 25
Quote:
Originally Posted by SkyCloud View Post

Will this work if I'm out of US? I'm residing in Singapore.

Our warranty is applicable worldwide, that's totally fine smile.gif
post #15 of 25
Quote:
Originally Posted by SkyCloud View Post

Just downloaded and checked, it shows 2 ranks. So I'll have to get a rank 2 one right ? How do I know if the one I'm looking to buy is rank 2 or rank 1? for example the Kingston 1600Mhz PC3-12800. Sorry kinda totally new to this
Yes. But seems like you are getting some ram hehe, in any case that other ram have to have an exact number too (for example HX316C9SRK2/8), i looked over some of them, loosely matching the name "Kingston 1600Mhz PC3-12800" and they were all rank 1 and you need rank 2. Actually if you get the replacement they will likely be rank 1 as well, so more future proof.
post #16 of 25
Thread Starter 
Quote:
Originally Posted by Corsair Joseph View Post

Our warranty is applicable worldwide, that's totally fine smile.gif

Thanks alot for the help! Just submitted a ticket ! #6675309
post #17 of 25
Quote:
Originally Posted by Corsair Joseph View Post

That's fine, RAM has a lifetime warranty. Go ahead and submit an RMA request at Corsair.force.com and we'll send you a replacement kit as well. Note that you will need send both sticks, good and bad. Post your ticket # here when you get one so I can personally monitor the process. We'll get this taken care of for you.

Thanks for the heads up @Duality92

No problem at all, I knew your RAM had lifetime warranties, but though maybe some countries were different. I guess not!

That's great news for him though wink.gif
post #18 of 25
Quote:
Originally Posted by SkyCloud View Post

Thanks alot for the help! Just submitted a ticket ! #6675309

Thanks. Got that approved for you. You will get further instruction shortly (you probably have it already). If you have questions about that RMA procedure, do not hesitate to let me know.
post #19 of 25
Thread Starter 
Quote:
Originally Posted by Corsair Joseph View Post

Thanks. Got that approved for you. You will get further instruction shortly (you probably have it already). If you have questions about that RMA procedure, do not hesitate to let me know.
Hey just to clarify as I was told that I cannot claim for warranty as I do not have my receipt but however he said that as an exception I would be granted 30 days warranty. So just to clarify then I do not have lifetime warranty?
post #20 of 25
Quote:
Originally Posted by SkyCloud View Post

Hey just to clarify as I was told that I cannot claim for warranty as I do not have my receipt but however he said that as an exception I would be granted 30 days warranty. So just to clarify then I do not have lifetime warranty?

That's odd. I'll take a look again and find out what's going on. My guess is, since you do not have an invoice for the faulty DRAM, as a one time exception, they are honoring you 30 days warranty for the replacement DRAM that they are sending you. I'll double check that and get back to you.
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