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Secure erase Samsung SSD - Page 3

post #21 of 34
Thread Starter 
Thanks again for responding. The DVD drive "caddy" might be the answer to getting a secondary drive for the SSD.
post #22 of 34
Quote:
Originally Posted by samsungsux View Post

Thanks again for responding. The DVD drive "caddy" might be the answer to getting a secondary drive for the SSD.


If you boot from the Samsung Secure erase utility or boot from parted magic the SSD will be a secondary device. Thus, you will be able to SE it easily that way. Samsung SSD support has been said to be terrible, so I wouldn't trust them at all.

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post #23 of 34
Quote:
Originally Posted by Sean Webster View Post


If you boot from the Samsung Secure erase utility or boot from parted magic the SSD will be a secondary device. Thus, you will be able to SE it easily that way. 

Very true.

I am not sure if he is missing how to do this correctly.

I've used the boot media several times.

1) On the laptop #1 that has the ssd in it, if windows is installed, install magician < clickable link .

2) After install I think it will ask to reboot if not, there will be an icon of an ssd in your far right corner of the screen. Double click it.

3) [You will need a USB stick or SDcard and sdcard reader]Goto secure erase tab, then to Create bootable USB drive. Browse for USB drive, click create. Warning: Spoiler! (Click to show)
fixedbyvonnie-samsung-magician-secure-erase.png

4) Boot your new media, upon it asking to unplug the SSD, unplug it for 15 seconds. The ssd should be plug and play if in the bios AHCI is set. Plug it back in after 15 seconds, hit secure erase from the bootable media.

You should be set.
Edited by HITTI - 9/21/15 at 12:02pm
post #24 of 34
Quote:
Originally Posted by samsungsux View Post

Ahhh, my fog is starting to lift! So, I do not have a desktop computer but I do have another laptop. How would I connect the two so that the SSD in one will be seen as a secondary drive by the other? And thank you for educating me!

I've done a secure erase in a laptop before. followed their instructions to the letter and worked for me.
Quote:
Originally Posted by Sean Webster View Post


If you boot from the Samsung Secure erase utility or boot from parted magic the SSD will be a secondary device. Thus, you will be able to SE it easily that way. Samsung SSD support has been said to be terrible, so I wouldn't trust them at all.

I think that's subjective. Many ppl consider someone not telling them what they want to hear or not meeting their ludicrous demands as bad support.

Personally, i've never had any issues with their support, and they've helped me several times. Have you ever spoken to them?
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post #25 of 34
Thread Starter 
I called them yesterday. My call was answered, they asked where I bought it, said they would be right back and 5 or so minutes later I was disconnected. called back and was told I had to call a special number for SSD support. "Are they open now?" "Oh, yes." They weren't.
post #26 of 34
Thread Starter 
Thanks! So you reach into the laptop and pull the SSD out of its drive for 15 seconds? Because Samsung says to remove the power cables to the SSD, nothing about removing it from the system.
post #27 of 34
Thread Starter 
So, how did you disconnect the power to the SSD in order to unfreeze it?
post #28 of 34
Quote:
Originally Posted by samsungsux View Post

I called them yesterday. My call was answered, they asked where I bought it, said they would be right back and 5 or so minutes later I was disconnected. called back and was told I had to call a special number for SSD support. "Are they open now?" "Oh, yes." They weren't.

Quote:
Originally Posted by samsungsux View Post

Thanks! So you reach into the laptop and pull the SSD out of its drive for 15 seconds? Because Samsung says to remove the power cables to the SSD, nothing about removing it from the system.

Quote:
Originally Posted by samsungsux View Post

So, how did you disconnect the power to the SSD in order to unfreeze it?

What country are you calling from? I'm in the US and they are only open Monday-Friday.

I said it before in an earlier post, when it says its in a frozen state, at that point remove the SSD from the laptop, wait 10-15 seconds, then put the SSD back in. Some laptops, you remove the drive through a side slot, some you have to remove the bottom of the laptop and unscrew the SSD.

You just have to make sure the Laptop does not shut off or restart and stays on the frozen state screen.
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post #29 of 34
I dunno, it should work if not you might have to buy two things.

Power off the laptop, pull the ssd, connect these adapters from the laptop to the ssd, then now you can leave the ssd plugged in and you be able to pull the power. My guess this is the cheapest route.

http://www.amazon.com/LK-13526-7-pin-internal-Female-Extension/dp/B003WFBFZY
http://www.amazon.com/15-Pin-Female-Power-Extension-Cable/dp/B0046DYKVM

These even might not work, I am just throwing ideas out there for ya.
post #30 of 34
Thread Starter 
Calling from Canada but they answered yesterday. Or it was a remarkably clever answering system. But I did reach into the case and remove it the first time around for 5 seconds but it didn't make any difference. I'll try again for 15. Thanks.
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