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Need help with a true puzzle Stange q-codes This one is a challenge from hell!

post #1 of 14
Thread Starter 
First of all as always thanks in advance. I've been a member here for almost 10 years. As Far as I am concerned this is the place where the real smart people gather. I have always been happy to help others, but this time I am stumped.

A little about me. I am an IT professional and have nearly 100 successful builds. I primarily build systems for people who want the absolute best in performance and enterprise level stability. I was a big fan of DFI in the day, but have come to use a LOT of Asus AMD based builds. AT any rate I'm not trying to brag, just letting you guys know that this is not my first rodeo and do not be afraid to get technical. The more precise the better, so don't shy away from proper terminology. If I get lost I'll ask questions.

That being said... Here's the deal.

This was supposed to be a simple case and cooler swap. It went horribly wrong somewhere.

At power on I cycle through q-codes until it gets to b2. Once there it revs the fans up, moves to a2, then 99, then a2 again and stops at ff. At this point the system shuts down regardless of what I do.

Test config as follows.

Asus crosshair v Formula z (last 4 in serial 2101)
AMD FX 9590 vishera
1 stick of 8 GB Kingston RAM (on the list of supported memory according to manual)
V8 air cooler
razer KB
Logitech mouse
R9 290x
PSU EVGA 1200P2

Some thoughts.

I believe according to my serial that my bios is recent enough to support the 9590. I simply swapped everything over to a new case and was greeted by this mess on startup. I have tested the pants off of everything.

So far I have replaced the mother board. Same result.
I replaced the CPU, same result, on both boards...
I replaced the PSU with an EVGA 1200P2 from an antec 1200

I assumed since the machine powered itself down and would not stay on for anything, that my PSU had went. I was sure that would do it. The Antec is 10 years old, lol, its been pushing 2 to 3 GPUS and OCed CPU for that whole time and never missed a beat. Also upon further testing the antec and EVGA both check out on all rails....

I am just stumped. Please someone tell me it's something simple and I'm a tard. I would love to suffer the embarrassment of being stupid and have my rig running gain.

Guys I am in deep this time. With nearly 1000USD sunk into fixing this and three kids to homeschool I need this baby running again. Plus I REALLY want to play my games.

Cheers all awaiting some interesting replies wink.gif
post #2 of 14
pardon for my questions, but i just want to ask what the codes mean, according to the manual?

are you also getting any picture or video?

Codes (i had to look it up) for anyone just seeing thread

1. Boots
2. Goes to B2 (Legacy ROM Optimization)
3. Fans rev up
4. A2 (IDE Detect)
5. 99 (Super I/O Initialization)
6. A2 (IDE Detect)
7 Shuts off
8. Stops at FF (did not find what that is in the manual)
post #3 of 14
I know this will sound silly, but you said it was just a case and cooler swap correct? Does this mean that the 9590 was working BEFORE the swap?
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post #4 of 14
maybe you have a short somewhere?
post #5 of 14
Do any of the Q-LED lights stay on when booting? They are by the 24 pin connector.
Is the fast boot switch set to off? Bottom of board.
Have you tried testing with a different video card?
Memory stick is in the slot marked A2?

And just to clear up any confusion, you have two CPUs and two motherboards. Are both CPUs 9590s and both boards are Crosshair Vs?
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post #6 of 14
Quote:
V8 air cooler

at 90c core temps the board shuts off. Your problem is heat dissipation.

The cooler is not enough.

Recommendation:

Full custom liquid cooling loop no less than 240x2 rads, more would certainly be better.
post #7 of 14
Quote:
Originally Posted by ShrimpBrime View Post

at 90c core temps the board shuts off. Your problem is heat dissipation.

The cooler is not enough.

Recommendation:

Full custom liquid cooling loop no less than 240x2 rads, more would certainly be better.

dont listen to this guy lol.


you need to find out what FF error code means that is your answer.
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post #8 of 14
FF isn't an error. It's a reserved slot "for future AMI error codes", pretty normal to see during post.

The fact the board shuts off is actually the problem.

Even with a missing or dead Cpu, the board would stay on, Cpu error LED would be lit (Cpu LED is separate from codes D0, that motherboard should stay running.

I only know what the problem is because I tried air cooling my FX-9590, and it just isn't possible.
Quote:
a2, then 99, then a2 again and stops at ff At this point the system shuts down regardless of what I do.

Is normal procedure at boot.

a2 is IDE detect

99 is super I/O initialization

If was stuck on a code and still running, in example :

D0 would be "CPU initialization error.

Any who....

All error codes would be starting with D

D0 = CPU initialization error
D1 = System Agent initialization error
D2 = PCH initialization error
D3 = Some architectural Protocols are not available
D4 = PCI resource allocation error. Out of resources
D5 = No space for legacy Option ROM
D6 = No console output devices found
D7 = No console input devices found
D8 = Invalid Password
D9 = Error loading Boot option (load image returned)
DA = Boot option is failed (smart image returned error)
DB = Flash update is failed
DC = Reset protocol is not available

All the rest of the codes on LCD panel are basically initialization codes most should be pretty normal to see.

The problem is thermal protection shut down.

But hey don't listen to me.... I don't know a darn thing about FX-9590 and CHFZ whistle.gif

EDIT:
Quote:
I am just stumped. Please someone tell me it's something simple and I'm a tard. I would love to suffer the embarrassment of being stupid and have my rig running gain.

Nobody in their right mind would recommend air cooling this processor. You see most people with water loops (mainly custom) running 4.7 - 5.0ghz and battling heat from overclocking FX-8350 and the like. The FX-9590 is more of a heat monster with a CPU VID requested voltage of 1.5250v at only 4ghz and up. That's a lot of thermo output. The cooler would be lucky to have a very tight mount and a nice spread of thermal interface material.

It's no big deal really. It's just gonna cost you some $$ for a much better cooler. But once you've done that, you can actually enjoy that chip t it's full potential.
Edited by ShrimpBrime - 9/24/15 at 9:16pm
post #9 of 14
It's rare, but also try to power on the motherboard, without using the case cable (that goes to the power switch header of the motherboard). Instead, touch the power on pins with a large screwdriver. See if it still shuts down or not.
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post #10 of 14
Quote:
Originally Posted by Undervolter View Post

It's rare, but also try to power on the motherboard, without using the case cable (that goes to the power switch header of the motherboard). Instead, touch the power on pins with a large screwdriver. See if it still shuts down or not.

He could try the on/off button on the board instead. unplug the switch and power on that way.

touch the wrong two pins while trying to power the board on could be a bad thing..... Not saying the idea is bad, just be cautious.
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