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Still Need HELP PC Restarts When Playing Games

post #1 of 18
Thread Starter 
I have played this game perfectly fine since I bought it around when it came out. I upgraded my graphics card from a 660ti to a 970 mid summer. I had not tried playing this game with it until just the other day, but other games worked perfectly fine, like the new Batman Arkham Knight, which takes higher specs to run.
I just finished installing a custom watercooled loop including my cpu and gpu.

So what happens is this. When I run shadow of mordor it seems to work fine, but when I load my save and take a couple steps, my monitors go black and search for a signal as if they all were unplugged from my graphics card. My PC remains running and after a couple minutes, one of my monitors shows the "press f2 to enter bios" as if I had just turned my PC on. Then it goes to the screen that says "Windows did not shut down properly" as if I hard rebooted or unplugged it. Then I click run windows normally and it continues to start up.

I get no bluescreen or errors or anything. I have never run into a problem like this and can't find anything on the internet

The strange thing is that I can play any other game (I tested at least 7) including games like Batman Arkham Knight that is more graphically intensive, and they all work fine without this problem.

I have monitored my temps in all of these games and the hottest one of my cpu cores goes is ~52C, and gpu ~34C for Batman. Other games they don't pass ~46C and 27C respectively. This goes the same for shadow of Mordor.

I have an 850w psu and so I do not think that my psu is too small. And if the psu was going bad (I just got it a couple months ago) then I feel as if other games would also be affected also.

Also, this does not happen for anything else, like normal web browsing, video playing/streaming, etc.

Hope someone can help, thanks in advance!
post #2 of 18
Have you tried a driver wipe/reinstall?
Lil' Roy Taylor
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Lil' Roy Taylor
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post #3 of 18
Thread Starter 
I updated my driver on my gpu but it still did not work. Do you mean wiping gpu drivers?
post #4 of 18
Lil' Roy Taylor
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post #5 of 18
Could be corrupted save. Start new have or reinstall game
post #6 of 18
Thread Starter 
Quote:
Originally Posted by p4inkill3r View Post

Yes. Run DDU in safe mode: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

I am tryinv that now.
Quote:
Originally Posted by CravinR1 View Post

Could be corrupted save. Start new have or reinstall game

Im not sure if it would be that, because one of the times I tried to run it, it happened at the main menu
post #7 of 18
this sounds like a hardware issue more specifically your PSU (power supply unit).
The reason it is happening now is that the GTX 970 uses more juice than your old GPU.

If you still got warranty might wanna try RMAing the PSU.

When my old PSU went bad it did exactly the same thing, but upon loading Battlefield 4.
Edited by Germanian - 9/30/15 at 9:51pm
    
CPUMotherboardGraphicsRAM
Intel 4770k Haswell 3.9GHz @ 1.066v GIGABYTE GA-Z87X-OC MSI GeForce GTX 1080 Ti GAMING X 11G Samsung 16GB MV-3V4G3D/US 1600 7-8-8-24-1T 1.55... 
Hard DriveHard DriveOSMonitor
Samsung 850 Evo 500GB SSD 1TB Samsung F3 Windows 7 Ultimate 64-bit BenQ XL2411Z 24' 144hz, 1080p 
MonitorKeyboardPowerCase
Asus MS238H 23inch 2ms 1920x1080 Logitech G15 Enermax EMR1500EWT Fractal Design Define S with window 
MouseMouse PadAudio
Logitech G5 Razer Goliathus onboard motherboard 
  hide details  
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CPUMotherboardGraphicsRAM
Intel 4770k Haswell 3.9GHz @ 1.066v GIGABYTE GA-Z87X-OC MSI GeForce GTX 1080 Ti GAMING X 11G Samsung 16GB MV-3V4G3D/US 1600 7-8-8-24-1T 1.55... 
Hard DriveHard DriveOSMonitor
Samsung 850 Evo 500GB SSD 1TB Samsung F3 Windows 7 Ultimate 64-bit BenQ XL2411Z 24' 144hz, 1080p 
MonitorKeyboardPowerCase
Asus MS238H 23inch 2ms 1920x1080 Logitech G15 Enermax EMR1500EWT Fractal Design Define S with window 
MouseMouse PadAudio
Logitech G5 Razer Goliathus onboard motherboard 
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post #8 of 18
Thread Starter 
I tried reinstalling drivers and making a new save, but still doesn't work.
Quote:
Originally Posted by Germanian View Post

this sounds like a hardware issue more specifically your PSU (power supply unit).
The reason it is happening now is that the GTX 970 uses more juice than your old GPU.

If you still got warranty might wanna try RMAing the PSU.

When my old PSU went bad it did exactly the same thing, but upon loading Battlefield 4.

Wouldn't it do this for other games as well if it was the psu though?

also I got this gpu before I got a new psu, so I had a different psu (a 750w) with the previous gpu
post #9 of 18
if you want to find out if it's only that game or others too.

Run a CPU stress benchmark like Prime95 for max CPU usage AND (at the same time) run Furmark or Kombuster for 100% GPU usage.
If your computer turns off or restarts it's your PSU. If it doesn't crash or restart after 5-10 minutes it's probably software driver related.

Prime95 download
http://www.mersenne.org/download/

Furmark download
http://www.techspot.com/downloads/5462-furmark.html
Edited by Germanian - 9/30/15 at 10:57pm
    
CPUMotherboardGraphicsRAM
Intel 4770k Haswell 3.9GHz @ 1.066v GIGABYTE GA-Z87X-OC MSI GeForce GTX 1080 Ti GAMING X 11G Samsung 16GB MV-3V4G3D/US 1600 7-8-8-24-1T 1.55... 
Hard DriveHard DriveOSMonitor
Samsung 850 Evo 500GB SSD 1TB Samsung F3 Windows 7 Ultimate 64-bit BenQ XL2411Z 24' 144hz, 1080p 
MonitorKeyboardPowerCase
Asus MS238H 23inch 2ms 1920x1080 Logitech G15 Enermax EMR1500EWT Fractal Design Define S with window 
MouseMouse PadAudio
Logitech G5 Razer Goliathus onboard motherboard 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
Intel 4770k Haswell 3.9GHz @ 1.066v GIGABYTE GA-Z87X-OC MSI GeForce GTX 1080 Ti GAMING X 11G Samsung 16GB MV-3V4G3D/US 1600 7-8-8-24-1T 1.55... 
Hard DriveHard DriveOSMonitor
Samsung 850 Evo 500GB SSD 1TB Samsung F3 Windows 7 Ultimate 64-bit BenQ XL2411Z 24' 144hz, 1080p 
MonitorKeyboardPowerCase
Asus MS238H 23inch 2ms 1920x1080 Logitech G15 Enermax EMR1500EWT Fractal Design Define S with window 
MouseMouse PadAudio
Logitech G5 Razer Goliathus onboard motherboard 
  hide details  
Reply
post #10 of 18
Thread Starter 
Quote:
Originally Posted by Germanian View Post

if you want to find out if it's only that game or others too.

Run a CPU stress benchmark like Prime95 for max CPU usage AND (at the same time) run Furmark or Kombuster for 100% GPU usage.
If your computer turns off or restarts it's your PSU. If it doesn't crash or restart after 5-10 minutes it's probably software driver related.

Prime95 download
http://www.mersenne.org/download/

Furmark download
http://www.techspot.com/downloads/5462-furmark.html

Ran both of those at the same time for over 20 minutes with no pc restart. So psu should be fine.

But I don't know how it would be a driver problem since I tried reinstalling and I don't see anyone else having this issue. mad.gif
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