Overclock.net › Forums › Industry News › Video Game News › [EuroGamer] New Consumer Rights Act puts gamers in the driving seat
New Posts  All Forums:Forum Nav:

[EuroGamer] New Consumer Rights Act puts gamers in the driving seat - Page 4

post #31 of 42
Quote:
Originally Posted by andrews2547 View Post

All this does (at least for games on Steam) is increase the refund time from 14 days to 30 days. I doubt they are going to increase the gameplay time limit of 2 hours.

Um, no. Steam can set whatever company policy they want regarding refunds and time limits; it doesn't trump UK Law for sales made in the UK.
Gaming Rig
(16 items)
 
FS
(13 items)
 
Toy
(15 items)
 
CPUMotherboardGraphicsGraphics
i7 4770K Asus Hero EVGA 780TI EVGA 780TI 
RAMHard DriveHard DriveCooling
16gb G. Skill 2400mhz Samsung 1TB 840 Evo Samsung 256GB 840 pro EK Supremacy Gold 
CoolingCoolingCoolingCooling
2x EK Acetal Full Cover Block 2x Alphacool 480  24x Gentle Typhoon AP-14 Bitspower 400 Multi 
CoolingOSPowerCase
Swiftech MCP35x2 Windows 7 Pro EVGA Super Nova 1300 Caselabs MerlinSM8 w/ Pedestal 
CPUMotherboardRAMHard Drive
Xeon E3-1271 v3 Supermicro X10SLL Crucial 32GB ECC Mushkin ECO 240GB SSD 
Hard DriveCoolingCoolingPower
Western Digital Red 4TB x 24 212 Evo Phanteks PH-F140HP_BK 2 140mm PWM Fan  Seasonic Platinum Fanless 
CaseOtherOtherOther
Caselabs Merlin SM8 with Pedestal LSI 9271-8i Intel RES2SV240 Intel X540T2 10Gbps 
Other
IBM Intel I340 Quad Port Gigabit Ethernet 
CPUMotherboardGraphicsRAM
5820k ASUS x99 deluxe gigabyte windforce gtx960 gskill 3000 
Hard DriveHard DriveOptical DriveCooling
Samsung 850pro 256GB Samsung 850 evo 1TB LG Black Blu Ray Noctua d15 
CoolingOSKeyboardPower
Phanteks PH-F140HP_WT 2 140mm PWM Fan win 7 pro Corsair K70 Blue seasonic snow silent 1000 
CaseMouseAudio
fractal design r5 White Corsair M65 ASUS Xonar DSX 7.1 
  hide details  
Reply
Gaming Rig
(16 items)
 
FS
(13 items)
 
Toy
(15 items)
 
CPUMotherboardGraphicsGraphics
i7 4770K Asus Hero EVGA 780TI EVGA 780TI 
RAMHard DriveHard DriveCooling
16gb G. Skill 2400mhz Samsung 1TB 840 Evo Samsung 256GB 840 pro EK Supremacy Gold 
CoolingCoolingCoolingCooling
2x EK Acetal Full Cover Block 2x Alphacool 480  24x Gentle Typhoon AP-14 Bitspower 400 Multi 
CoolingOSPowerCase
Swiftech MCP35x2 Windows 7 Pro EVGA Super Nova 1300 Caselabs MerlinSM8 w/ Pedestal 
CPUMotherboardRAMHard Drive
Xeon E3-1271 v3 Supermicro X10SLL Crucial 32GB ECC Mushkin ECO 240GB SSD 
Hard DriveCoolingCoolingPower
Western Digital Red 4TB x 24 212 Evo Phanteks PH-F140HP_BK 2 140mm PWM Fan  Seasonic Platinum Fanless 
CaseOtherOtherOther
Caselabs Merlin SM8 with Pedestal LSI 9271-8i Intel RES2SV240 Intel X540T2 10Gbps 
Other
IBM Intel I340 Quad Port Gigabit Ethernet 
CPUMotherboardGraphicsRAM
5820k ASUS x99 deluxe gigabyte windforce gtx960 gskill 3000 
Hard DriveHard DriveOptical DriveCooling
Samsung 850pro 256GB Samsung 850 evo 1TB LG Black Blu Ray Noctua d15 
CoolingOSKeyboardPower
Phanteks PH-F140HP_WT 2 140mm PWM Fan win 7 pro Corsair K70 Blue seasonic snow silent 1000 
CaseMouseAudio
fractal design r5 White Corsair M65 ASUS Xonar DSX 7.1 
  hide details  
Reply
post #32 of 42
Quote:
Originally Posted by Deuce65 View Post

Um, no. Steam can set whatever company policy they want regarding refunds and time limits; it doesn't trump UK Law for sales made in the UK.

Read what he wrote. He said they don't have to increase game time, which is true.

What they have to abide by is the refund time limit.
post #33 of 42
Quote:
Originally Posted by Deuce65 View Post

Um, no. Steam can set whatever company policy they want regarding refunds and time limits; it doesn't trump UK Law for sales made in the UK.

Re-read my post.
post #34 of 42

About time for this really, glad this is now in effect and hopefully this will now give developers the kick they need to release FINISHED un-buggered products.

post #35 of 42
Quote:
Originally Posted by 98uk View Post

Read what he wrote. He said they don't have to increase game time, which is true.

What they have to abide by is the refund time limit.

Right, the time limit being 30 days. No where in this Law is any additional limitation placed on the consumer such as 2 hours of use. I realize that in some countries a company can invalidate portions of the law simply by including terms and conditions in the sale but the UK is not like that. The law says you have 30 days; steam can impose any additional restrictions they want such as 2 hours but it makes no difference in the UK. In case there was any confusion on this issue, they even included a clause in the law clarifying that no contract terms (terms of use) can invalidate any legal right granted under this law.
Gaming Rig
(16 items)
 
FS
(13 items)
 
Toy
(15 items)
 
CPUMotherboardGraphicsGraphics
i7 4770K Asus Hero EVGA 780TI EVGA 780TI 
RAMHard DriveHard DriveCooling
16gb G. Skill 2400mhz Samsung 1TB 840 Evo Samsung 256GB 840 pro EK Supremacy Gold 
CoolingCoolingCoolingCooling
2x EK Acetal Full Cover Block 2x Alphacool 480  24x Gentle Typhoon AP-14 Bitspower 400 Multi 
CoolingOSPowerCase
Swiftech MCP35x2 Windows 7 Pro EVGA Super Nova 1300 Caselabs MerlinSM8 w/ Pedestal 
CPUMotherboardRAMHard Drive
Xeon E3-1271 v3 Supermicro X10SLL Crucial 32GB ECC Mushkin ECO 240GB SSD 
Hard DriveCoolingCoolingPower
Western Digital Red 4TB x 24 212 Evo Phanteks PH-F140HP_BK 2 140mm PWM Fan  Seasonic Platinum Fanless 
CaseOtherOtherOther
Caselabs Merlin SM8 with Pedestal LSI 9271-8i Intel RES2SV240 Intel X540T2 10Gbps 
Other
IBM Intel I340 Quad Port Gigabit Ethernet 
CPUMotherboardGraphicsRAM
5820k ASUS x99 deluxe gigabyte windforce gtx960 gskill 3000 
Hard DriveHard DriveOptical DriveCooling
Samsung 850pro 256GB Samsung 850 evo 1TB LG Black Blu Ray Noctua d15 
CoolingOSKeyboardPower
Phanteks PH-F140HP_WT 2 140mm PWM Fan win 7 pro Corsair K70 Blue seasonic snow silent 1000 
CaseMouseAudio
fractal design r5 White Corsair M65 ASUS Xonar DSX 7.1 
  hide details  
Reply
Gaming Rig
(16 items)
 
FS
(13 items)
 
Toy
(15 items)
 
CPUMotherboardGraphicsGraphics
i7 4770K Asus Hero EVGA 780TI EVGA 780TI 
RAMHard DriveHard DriveCooling
16gb G. Skill 2400mhz Samsung 1TB 840 Evo Samsung 256GB 840 pro EK Supremacy Gold 
CoolingCoolingCoolingCooling
2x EK Acetal Full Cover Block 2x Alphacool 480  24x Gentle Typhoon AP-14 Bitspower 400 Multi 
CoolingOSPowerCase
Swiftech MCP35x2 Windows 7 Pro EVGA Super Nova 1300 Caselabs MerlinSM8 w/ Pedestal 
CPUMotherboardRAMHard Drive
Xeon E3-1271 v3 Supermicro X10SLL Crucial 32GB ECC Mushkin ECO 240GB SSD 
Hard DriveCoolingCoolingPower
Western Digital Red 4TB x 24 212 Evo Phanteks PH-F140HP_BK 2 140mm PWM Fan  Seasonic Platinum Fanless 
CaseOtherOtherOther
Caselabs Merlin SM8 with Pedestal LSI 9271-8i Intel RES2SV240 Intel X540T2 10Gbps 
Other
IBM Intel I340 Quad Port Gigabit Ethernet 
CPUMotherboardGraphicsRAM
5820k ASUS x99 deluxe gigabyte windforce gtx960 gskill 3000 
Hard DriveHard DriveOptical DriveCooling
Samsung 850pro 256GB Samsung 850 evo 1TB LG Black Blu Ray Noctua d15 
CoolingOSKeyboardPower
Phanteks PH-F140HP_WT 2 140mm PWM Fan win 7 pro Corsair K70 Blue seasonic snow silent 1000 
CaseMouseAudio
fractal design r5 White Corsair M65 ASUS Xonar DSX 7.1 
  hide details  
Reply
post #36 of 42
Quote:
Originally Posted by Deuce65 View Post

Right, the time limit being 30 days. No where in this Law is any additional limitation placed on the consumer such as 2 hours of use. I realize that in some countries a company can invalidate portions of the law simply by including terms and conditions in the sale but the UK is not like that. The law says you have 30 days; steam can impose any additional restrictions they want such as 2 hours but it makes no difference in the UK. In case there was any confusion on this issue, they even included a clause in the law clarifying that no contract terms (terms of use) can invalidate any legal right granted under this law.

No... listen, you're not reading. Steam impose a 2 hour limit on *GAMEPLAY*. That is not covered by UK law.

The law covers refunds specifically.
post #37 of 42
If people would stop PRE-ordering a game until a developer has PROVEN themselves to stop releasing faulty games, then the problem would sort itself out.

If you want to really blame people for the state of games these days, blame not only the developers, but the CUSTOMERS who are stupid and pre-order games from companies who are NOTORIOUS for putting out incomplete garbage.
post #38 of 42
Quote:
Originally Posted by andrews2547 View Post

If you can't find flaws/read about flaws on the internet with 2 hours of gameplay, then that's your problem. The same for leaving the game running for a few hours without playing it. I'm not sure why you would buy a game, then launch it and leave it running in the background for 2 hours without actually playing it.
People with offspring and/or who live with significant others can tell you. I've had SP games paused for anything ranging from spiders to a broken toilet tank.
The Replacement
(16 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 6600K Gigabyte GA-Z170X-UD3 Ultra  EVGA GTX 750 Ti Crucial Ballistix Sport 2x16GB DDR4 2400 
Hard DriveOptical DriveCoolingOS
Mushkin Reactor 1TB LG Blu-Ray Burner Cryorig H7 Window 10 
MonitorKeyboardPowerCase
BenQ XL2420T Code 87 Clears Rosewill Photon 650 Fractal Design Core 3500W 
MouseMouse PadAudioAudio
CM Storm Xornet II Steelseries QCK+ Creative Sound Blaster Zx Sennheiser PC-360 
  hide details  
Reply
The Replacement
(16 items)
 
  
CPUMotherboardGraphicsRAM
Core I5 6600K Gigabyte GA-Z170X-UD3 Ultra  EVGA GTX 750 Ti Crucial Ballistix Sport 2x16GB DDR4 2400 
Hard DriveOptical DriveCoolingOS
Mushkin Reactor 1TB LG Blu-Ray Burner Cryorig H7 Window 10 
MonitorKeyboardPowerCase
BenQ XL2420T Code 87 Clears Rosewill Photon 650 Fractal Design Core 3500W 
MouseMouse PadAudioAudio
CM Storm Xornet II Steelseries QCK+ Creative Sound Blaster Zx Sennheiser PC-360 
  hide details  
Reply
post #39 of 42
Quote:
Originally Posted by RayvinAzn View Post

People with offspring and/or who live with significant others can tell you. I've had SP games paused for anything ranging from spiders to a broken toilet tank.

A spider shouldn't really take more than a minute or two to deal with, if it's something more serious like a broken toilet tank, alt+f4.

2 hours to test a game to see if it has any game breaking glitches is plenty. I've personally found game breaking glitches within 30 minutes of gameplay of most games that have them.
post #40 of 42
Quote:
Originally Posted by ENTERPRISE View Post

About time for this really, glad this is now in effect and hopefully this will now give developers the kick they need to release FINISHED un-buggered products.

well I sure hope that's the case, what needs to happen is the Three Idiot Amigos of the game world, will hopefully feel the sting of a large number of Returns due to obvious reasons, and might actually cause them to try a bit harder again, and actually complete games before rushing everything out
Nameless Traitor
(14 items)
 
†he cu|†
(13 items)
 
 
CPUMotherboardGraphicsRAM
Core I7 920@3.8ghz Asus P6T-Deluxe GTX 570 1.2gb ;p Mushkin RedLine: 3x2GB 1600mhz 998805 
Hard DriveCoolingOSMonitor
128GB Crucial M4 SSD + 2 x 250GB + 500GB Extern... Noctua U12P Win7 Ultimate 64-bit 20in Wide LCD 1680x1050 
KeyboardPowerCaseMouse
Ducky OCN 1008 MX Brown MechBoard Corsair CMPSU-750HX HAF 932! Logitech G5 
Mouse Pad
Cool Warhammer Print 
CPUMotherboardGraphicsRAM
Opty 165 CCBBE @ 300fsb DFI LanP UT SLI-DR eVGA 8800gts 640mb 2x1gb Corsair XMS TwinX P 
Hard DriveOptical DriveOSMonitor
250 g sataII Max†or NEC DVD+/-DL XP pro 20.1 inch wide 5ms 
KeyboardPowerCaseMouse
Some old Thing OCZ GameXstream 600w Spire Baby! Logitech G5 
Mouse Pad
What? 
  hide details  
Reply
Nameless Traitor
(14 items)
 
†he cu|†
(13 items)
 
 
CPUMotherboardGraphicsRAM
Core I7 920@3.8ghz Asus P6T-Deluxe GTX 570 1.2gb ;p Mushkin RedLine: 3x2GB 1600mhz 998805 
Hard DriveCoolingOSMonitor
128GB Crucial M4 SSD + 2 x 250GB + 500GB Extern... Noctua U12P Win7 Ultimate 64-bit 20in Wide LCD 1680x1050 
KeyboardPowerCaseMouse
Ducky OCN 1008 MX Brown MechBoard Corsair CMPSU-750HX HAF 932! Logitech G5 
Mouse Pad
Cool Warhammer Print 
CPUMotherboardGraphicsRAM
Opty 165 CCBBE @ 300fsb DFI LanP UT SLI-DR eVGA 8800gts 640mb 2x1gb Corsair XMS TwinX P 
Hard DriveOptical DriveOSMonitor
250 g sataII Max†or NEC DVD+/-DL XP pro 20.1 inch wide 5ms 
KeyboardPowerCaseMouse
Some old Thing OCZ GameXstream 600w Spire Baby! Logitech G5 
Mouse Pad
What? 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Video Game News
Overclock.net › Forums › Industry News › Video Game News › [EuroGamer] New Consumer Rights Act puts gamers in the driving seat