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Just received email from MSI offering money instead of replacement - Page 5

post #41 of 60
Seems much more likely to be a card issue. Have you tried different drivers, different games?
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post #42 of 60
Thread Starter 
Its even done it while browsing a video in chrome. The card for like half a second spins up its fans then everything goes black. On the phone with MSI and this guy just keeps saying "Well, I'm pretty sure they check the cards before they send them" Clean installed 2 of the latest driver (lastest and beta) including safe mode driver sweep. This is quickly becoming the most expensive used MSI 7870. All I wanted was a cheap card that just worked.

Just tried to run a bench mark, right after it loads it instantly locked up the system black screen with crashing robot sound. Just got off the phone, atleast they're paying to have it mailed back to them after I complained a little. Still, I'll be without a card for another 3 weeks all for a card I bought used a month and a half ago. This is just getting ridiculous.
Edited by Allen86 - 10/8/15 at 3:20pm
    
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post #43 of 60
Try different drivers and see if you have the same results.

Should have taken the money. It was a fantastic deal for a 7870.
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post #44 of 60
Quote:
Originally Posted by Allen86 View Post

Its even done it while browsing a video in chrome. The card for like half a second spins up its fans then everything goes black. On the phone with MSI and this guy just keeps saying "Well, I'm pretty sure they check the cards before they send them" Clean installed 2 of the latest driver (lastest and beta) including safe mode driver sweep. This is quickly becoming the most expensive used MSI 7870. All I wanted was a cheap card that just worked.

Just tried to run a bench mark, right after it loads it instantly locked up the system black screen with crashing robot sound. Just got off the phone, atleast they're paying to have it mailed back to them after I complained a little. Still, I'll be without a card for another 3 weeks all for a card I bought used a month and a half ago. This is just getting ridiculous.

Yeah, definitely sounds like the card. You should make an effort with MSI to parlay this into a better card (280?), or get the cash instead.

MSI is very quick with their RMA process, but I have noticed that they send faulty replacements at a higher rate than other manufacturers.
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post #45 of 60
Thread Starter 
Quote:
Originally Posted by iinversion View Post

Try different drivers and see if you have the same results.

Should have taken the money. It was a fantastic deal for a 7870.
Right. I was actually hoping they couldn't find a replacement right after I sent the email. But past is the past, can't change that. I'm almost at the point where im wondering if they can just give me an NVIDIA card instead if that's even possible because their AMD cards apparently are trash.
    
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post #46 of 60
Quote:
Originally Posted by Allen86 View Post

Right. I was actually hoping they couldn't find a replacement right after I sent the email. But past is the past, can't change that. I'm almost at the point where im wondering if they can just give me an NVIDIA card instead if that's even possible because their AMD cards apparently are trash.

just luck i guess. i got a used 7950 (mining card) for $100 almost a year ago. still works. i know a member who went through 3 780s before he got a good working one. the fellow stuck it out. lol
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post #47 of 60
Thread Starter 
So, Just got an email from my 2nd RMA after recieving a bad card for them, they're now offering me a R9 390 GAMING 8G card. So, I should probably accept that right?
    
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post #48 of 60
Quote:
Originally Posted by Allen86 View Post

So, Just got an email from my 2nd RMA after recieving a bad card for them, they're now offering me a R9 390 GAMING 8G card. So, I should probably accept that right?

That sounds like a good deal.
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post #49 of 60
Quote:
Originally Posted by Allen86 View Post

So, Just got an email from my 2nd RMA after recieving a bad card for them, they're now offering me a R9 390 GAMING 8G card. So, I should probably accept that right?
Hell yes.
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post #50 of 60
7870 to 390 8GB, No one could refuse that.
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