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Recover "dead" HDD

post #1 of 8
Thread Starter 
Dropped me external HDD... while it was doing stuff...

So it's not working anymore (not showing up in Computer)

I removed it from the HDD enclosure and hooked it up to a Renkforce SATA/IDE to USB adaptor.

Seems to be a WD2500 (WD Caviar SE IDE drive of 250GB)


I can see it in disk manager tho... but when I try so, disk manager stops responding. When I unplug the disk it continues.

So the disk is realy "dead"...


What can I do now?


It happened a few years ago, but today the Renkforce arrived (for other purposes) but I figured, let's give it a try...

What I did in the past was:

Using Piriform Recuva and another program to acces and recover it (sometimes it does acces the computer) but it took me DAYS to get 1% so I calculated it and it would take me over a year to completely scan it smile.gif --> if no power failure would interupt the whole stuff...

Using a linux thing to make an EXACT copy of the disk to another HDD. So a real 1 to 1 disk copy, copying ALL errors with it, but at least it was on a healty disk, so I could TRY to acces the data from the healty disk.

But because it was slooooooow it was a no go...

Option 3 was data recovery centers in europ or usa but way too expansive. Ok usa was like 50% cheaper than europe but I did not want to send it to usa for few reasons (transport, loss, etc)


EDIT: ok while typing this long tekst it showed up in Computer (next to other partititons)

So I remember that it did that back then also, I guess...

But hence, that means it works, but indeed very very SLOOOOOWWWW...

Hence it takes a year to recover and not gonna do that wink.gif

EDIT 2: after a while it says: L:\ is not accessable. The parameter is incorrect (I hope I translate it correct) and I can only click "Ok"
Edited by ASUSfreak - 10/5/15 at 12:19pm
   
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post #2 of 8
Thread Starter 
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post #3 of 8
Hi there.

I'm sorry to hear about what happened with the drive and that you cannot access it, I know how unpleasant it can be.

Since you have access to the data I would suggest to make a backup to another location as soon as possible, although the speeds are not very fast. I see you've tried Linux to gain access, and since it didn't help, then I would suggest to contact a data recovery company and see if they can help you with the HDD. Just keep in mind that the more you use the drive and try to repair it, the worse the damage and the extraction of files may become. Here's a link with the WD recovery partners you can take a look at:

http://products.wdc.com/support/kb.ashx?id=y6JKPy

Hope this helps and best of luck!

Also, feel free to ask any questions you may have.
post #4 of 8
Thread Starter 
And that's what I exactly JUST did (packege is ready to be picked up tomorrow wink.gif )

I send it to STELLAR.

Was doubting about KROLL but now I see it's in WD's partner list, crap... rolleyes.gif

Oh well I hope STELLAR does a good job tongue.gif
   
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post #5 of 8
So, were they able to salvage your data? Also.... what did it cost ya?
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post #6 of 8
Thread Starter 
Yeah...

They could salvage 85GB (the HDD was 250GB but I cannot remember how full it was. The disk was laying around a few years here tongue.gif)

I chose the cheapest solution and had to wait 6 weeks to get data back. (So normally another month waiting)

But this week I got mail that they salvaged 85GB and if I pay 900€ they start the recover.

So I did and will wait for the next mail: YOUR PACKAGE IS SEND TO YOUR HOME wink.gif


Stellar service is nice in stuff like keeping me updated in every step. Tho it's the first time (and hopefully the last time) I had to do this, so I don't know how other companies work tongue.gif

I went with cheapest in Belgium redface.gif

But the HDD was badly damaged they told me and therefor not much was able to recover. (it dropped on the floor when it was reading/writing back then :s)

They send me a txt file with all the data ABLE to recover and another txt file with data MIGHT BE ABLE to recover (they found it on disk, but had MANY bad sectors etc) So they don't know if that data will work, only after the recovery.

But the 85GB of the 250GB WILL work. So I'm happy smile.gif more than nothing when disk was just lying around...

You have to specify the files they should try to search and the names of the maps/folder etc. The more info they get, the easier for them appearantly.

So I'm WAITING biggrin.gif
   
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Hard DriveHard DriveHard DriveHard Drive
C: Crucial MX200 250GB D: Caviar Black 2TB E: Spinpoint 750GB F: Raptor 150GB (Ubuntu 12.04 Dual Boot) 
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ASUS BD Thermalright Silver Arrow Windows 7 Ultimate 64-bit Asus PB278Q 2560x1440p 
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CPUMotherboardGraphicsRAM
Intel i7 something something ASUS N750JV nVidia 750M 2x 4GB DDR3 1600 Kingston 
Hard DriveOptical DriveOSMonitor
C: Crucial MX200 mSATA 250GB + D: WD 1TB 5k4 E:... DVD-RAM DL C: Windows 7 64-bit, E: Linux Elementary OS Luna 17" 1080p 
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post #7 of 8
Thread Starter 
Got mail today that the payment is arrived.

So the recovery starts now and assume I get disk back in a few...

Also to mention: price includes pickup and return of disk and data on new hdd
   
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Hard DriveHard DriveHard DriveHard Drive
C: Crucial MX200 250GB D: Caviar Black 2TB E: Spinpoint 750GB F: Raptor 150GB (Ubuntu 12.04 Dual Boot) 
Optical DriveCoolingOSMonitor
ASUS BD Thermalright Silver Arrow Windows 7 Ultimate 64-bit Asus PB278Q 2560x1440p 
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Hard DriveOptical DriveOSMonitor
C: Crucial M4 256GB D: 1x Raptor 150Gb & E: + F... ASUS DVD + DVD(RW) Windows 7 Ultimate 64-bit ASUS 26" 1080p 
KeyboardPowerCaseMouse
Logitech Corsair 750W Antec 300 Logitech G5 
Mouse PadAudio
A4 paper :D ASUS Cine5 
CPUMotherboardGraphicsRAM
Intel i7 something something ASUS N750JV nVidia 750M 2x 4GB DDR3 1600 Kingston 
Hard DriveOptical DriveOSMonitor
C: Crucial MX200 mSATA 250GB + D: WD 1TB 5k4 E:... DVD-RAM DL C: Windows 7 64-bit, E: Linux Elementary OS Luna 17" 1080p 
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Hard DriveHard DriveHard DriveHard Drive
C: Crucial MX200 250GB D: Caviar Black 2TB E: Spinpoint 750GB F: Raptor 150GB (Ubuntu 12.04 Dual Boot) 
Optical DriveCoolingOSMonitor
ASUS BD Thermalright Silver Arrow Windows 7 Ultimate 64-bit Asus PB278Q 2560x1440p 
KeyboardPowerCaseMouse
Logitech G11 Corsair 1kW Antec 1200 Logitech G600 
Mouse PadAudio
A4 paper :D Logitech Z-5500 
CPUMotherboardGraphicsRAM
Q9450 (2.6GHz to 3.8GHz) ASUS 780i Striker II Formula ASUS GTX 470 8Gb (4x2Gb) Dominators 1066MHz DDR2 
Hard DriveOptical DriveOSMonitor
C: Crucial M4 256GB D: 1x Raptor 150Gb & E: + F... ASUS DVD + DVD(RW) Windows 7 Ultimate 64-bit ASUS 26" 1080p 
KeyboardPowerCaseMouse
Logitech Corsair 750W Antec 300 Logitech G5 
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A4 paper :D ASUS Cine5 
CPUMotherboardGraphicsRAM
Intel i7 something something ASUS N750JV nVidia 750M 2x 4GB DDR3 1600 Kingston 
Hard DriveOptical DriveOSMonitor
C: Crucial MX200 mSATA 250GB + D: WD 1TB 5k4 E:... DVD-RAM DL C: Windows 7 64-bit, E: Linux Elementary OS Luna 17" 1080p 
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post #8 of 8
Thread Starter 
Got HDD back.

First impression was... meuh

Of that 85GB that could be recovered, it is not 100% working. Most of it does, but PITA is that you can see the name of the file, but it won't open... so your facing facts of what you lost again :s

Also not all files have original name... so they all have 00001.doc, 00002.doc etc so you have to open ALL the freaking files to see what it was and rename them... but not gonna do it now tongue.gif

So I went a bit dissapointed away and did other stuff.

Now back behind PC and figured... oh well at least I have a lot back and else it was all gone...
   
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i7 2600k 3.4GHz @ 5.2GHz ASUS P8P67 Deluxe (B3) SLi ASUS GTX780Ti DC2OC 16GB (4x 4GB) Vengeance 1866MHz @ 2133MHz 
Hard DriveHard DriveHard DriveHard Drive
C: Crucial MX200 250GB D: Caviar Black 2TB E: Spinpoint 750GB F: Raptor 150GB (Ubuntu 12.04 Dual Boot) 
Optical DriveCoolingOSMonitor
ASUS BD Thermalright Silver Arrow Windows 7 Ultimate 64-bit Asus PB278Q 2560x1440p 
KeyboardPowerCaseMouse
Logitech G11 Corsair 1kW Antec 1200 Logitech G600 
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A4 paper :D Logitech Z-5500 
CPUMotherboardGraphicsRAM
Q9450 (2.6GHz to 3.8GHz) ASUS 780i Striker II Formula ASUS GTX 470 8Gb (4x2Gb) Dominators 1066MHz DDR2 
Hard DriveOptical DriveOSMonitor
C: Crucial M4 256GB D: 1x Raptor 150Gb & E: + F... ASUS DVD + DVD(RW) Windows 7 Ultimate 64-bit ASUS 26" 1080p 
KeyboardPowerCaseMouse
Logitech Corsair 750W Antec 300 Logitech G5 
Mouse PadAudio
A4 paper :D ASUS Cine5 
CPUMotherboardGraphicsRAM
Intel i7 something something ASUS N750JV nVidia 750M 2x 4GB DDR3 1600 Kingston 
Hard DriveOptical DriveOSMonitor
C: Crucial MX200 mSATA 250GB + D: WD 1TB 5k4 E:... DVD-RAM DL C: Windows 7 64-bit, E: Linux Elementary OS Luna 17" 1080p 
Mouse
ASUS Optical USB 
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Main Laptop
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CPUMotherboardGraphicsRAM
i7 2600k 3.4GHz @ 5.2GHz ASUS P8P67 Deluxe (B3) SLi ASUS GTX780Ti DC2OC 16GB (4x 4GB) Vengeance 1866MHz @ 2133MHz 
Hard DriveHard DriveHard DriveHard Drive
C: Crucial MX200 250GB D: Caviar Black 2TB E: Spinpoint 750GB F: Raptor 150GB (Ubuntu 12.04 Dual Boot) 
Optical DriveCoolingOSMonitor
ASUS BD Thermalright Silver Arrow Windows 7 Ultimate 64-bit Asus PB278Q 2560x1440p 
KeyboardPowerCaseMouse
Logitech G11 Corsair 1kW Antec 1200 Logitech G600 
Mouse PadAudio
A4 paper :D Logitech Z-5500 
CPUMotherboardGraphicsRAM
Q9450 (2.6GHz to 3.8GHz) ASUS 780i Striker II Formula ASUS GTX 470 8Gb (4x2Gb) Dominators 1066MHz DDR2 
Hard DriveOptical DriveOSMonitor
C: Crucial M4 256GB D: 1x Raptor 150Gb & E: + F... ASUS DVD + DVD(RW) Windows 7 Ultimate 64-bit ASUS 26" 1080p 
KeyboardPowerCaseMouse
Logitech Corsair 750W Antec 300 Logitech G5 
Mouse PadAudio
A4 paper :D ASUS Cine5 
CPUMotherboardGraphicsRAM
Intel i7 something something ASUS N750JV nVidia 750M 2x 4GB DDR3 1600 Kingston 
Hard DriveOptical DriveOSMonitor
C: Crucial MX200 mSATA 250GB + D: WD 1TB 5k4 E:... DVD-RAM DL C: Windows 7 64-bit, E: Linux Elementary OS Luna 17" 1080p 
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