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Audio from Laptop Internal Speakers is Suddenly Crackling

post #1 of 2
Thread Starter 
We got my mom a refurbished Dell Latitude E4300 laptop last year, and it's been working fine until this point. She told me today that yesterday the audio from the speakers started crackling and distorting. I've tried a few things, including updating the sound driver(told me it was up-to-date), disabling enhancements(didn't help), and shutting down and restarting the laptop since she usually leaves it on(also didn't fix the problem). Windows Troubleshooter also didn't help, as it just kept bugging me to plug in speakers/headphones, and not address the internal speakers.

The laptop is running Windows 7 Professional. The sound driver is just called "High Definition Audio Device"(not like my own computer which has a Realtek driver). Any advice on what I can do to fix this issue?
My System
(13 items)
 
  
CPUGraphicsRAMHard Drive
2x Xeon Quad-Core GeForce 8800 GT 4GB DDR2 466GB 
OS
Windows XP Professional/Mac OSX 
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My System
(13 items)
 
  
CPUGraphicsRAMHard Drive
2x Xeon Quad-Core GeForce 8800 GT 4GB DDR2 466GB 
OS
Windows XP Professional/Mac OSX 
  hide details  
Reply
post #2 of 2
Test some headphones or something on it. If they don't have any issues then the speakers are busted.
Silent Hawk
(21 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3570K @4,2GHz delidded Asrock Z77 Extreme4 Asus Geforce GTX 1070 Dual OC 2x Corsair Vengeance 4gb 1600mhz 
Hard DriveHard DriveOptical DriveCooling
Kingston Hyperx 120gb SSD Western Digital Caviar Blue 1Tb Random LG DVD/RW ID-Cooling SE-214X 
CoolingCoolingOSMonitor
3x AC F12 1x Glide Stream Windows 10 Finlux 40" UHD TV 
KeyboardPowerCaseMouse
Speedlink Ultor Super Flower Golden Green Pro 750W Rosewill Blackhawk Logitech G502 
AudioAudioAudioAudio
Hifiman HE-400 Objective2 Amplifier OR-210Hi speakers Chinese mini speaker-amplifier 
Other
Xilence Fan Controller 
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Silent Hawk
(21 items)
 
  
CPUMotherboardGraphicsRAM
Intel 3570K @4,2GHz delidded Asrock Z77 Extreme4 Asus Geforce GTX 1070 Dual OC 2x Corsair Vengeance 4gb 1600mhz 
Hard DriveHard DriveOptical DriveCooling
Kingston Hyperx 120gb SSD Western Digital Caviar Blue 1Tb Random LG DVD/RW ID-Cooling SE-214X 
CoolingCoolingOSMonitor
3x AC F12 1x Glide Stream Windows 10 Finlux 40" UHD TV 
KeyboardPowerCaseMouse
Speedlink Ultor Super Flower Golden Green Pro 750W Rosewill Blackhawk Logitech G502 
AudioAudioAudioAudio
Hifiman HE-400 Objective2 Amplifier OR-210Hi speakers Chinese mini speaker-amplifier 
Other
Xilence Fan Controller 
  hide details  
Reply
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Overclock.net › Forums › Components › Sound Cards and Computer Audio › Audio from Laptop Internal Speakers is Suddenly Crackling