Overclock.net › Forums › Manufacturer Forums › EK Water Blocks › EK Predator fittings problems and other minor issues
New Posts  All Forums:Forum Nav:

EK Predator fittings problems and other minor issues

post #1 of 6
Thread Starter 
I got my 360 Predator today, and my plans for it were to replace the fittings with blue ones and install it in my case, maybe extend the loop if need be.
So I got it up, put it into a box to prevent water going everywhere and started loosing the fitting.
Problems.

The fitting did not open, but the plug itself screwed itself loose. So I now have a default fitting on the tube, with the "plunger" in it as well.
I tried to screw it some more, to no avail. Looking at the "how to drain the unit" video, he removes the fitting by screwing on the fitting itself, just as i did. However, the "cover" part of the fitting did not screw off. The entire fitting went out of the hole.

I think I am making myself clear here, so onto the next issue.

Finding this, I decide that "Eh, might as well refill the unit and ask for help with the fittings for later. I am not in a rush."
But, the torx tool that came with it doesnt fit because the screws for the plug in the back of the radiator are of a different kind... So I will now have to buy one. I usually have a tool for most situations, but my kits are for small tech. The plug is around 2-3 sizes above my tools.

Now, I am a rookie at this. So I might be going about this the wrong way. And my second issue is a bit nitpicky, I usually don't expect tools to follow with items I buy, but when you get a torx tool (I think thats what it is) but no tool for opening those plugs, it feels like it was missing from the package as a whole.
I might be trying to undo the fittings in the wrong manner, but I find this unlikely. I turned it counterclockwise by the fitting. But it loosened at the base.

Oh, and on http://www.overclock.net/f/18067/ek-water-blocks there is a problem with the "EK Support Knowledge" link.
It takes me to http://support.ekwb.com/index.php?act=kb, a site which does not exist.
Going to http://support.ekwb.com/ redirects me to https://ekwb.zendesk.com/hc/en-us which is the right location, but I figured I might as well let you know.
The same applies to the Support Ticket system btw.

I know I repeated myself a couple of times here but I like to be sure that if I complain, my problem is showed precisely. I don't mind taking images or videos of my issues if you want clarification.

Thank you for your support, I really enjoy the communication you have had with us here at Overclock smile.gif

TL;DR: Fittings too tight on the tubing or too light on the unit itself and you do not get a tool for opening the water refilling plugs. You should check your links as well.
post #2 of 6
The Tork tool is to remove the latching mechanism on your motherboard when you install the backplate.

The Allen key (6mm if I remember) to open the fill ports is in fact not included sorry.

About the fittings, i'm not sure what would be the issue. frown.gif

For the links to the support pages, we are aware and will fix them very soon.
Silent Watcher
(9 items)
 
Eclipse
(7 items)
 
Lady Sif
(6 items)
 
CPUMotherboardGraphicsGraphics
Intel I7-6800K Asus Rampage V Edition X99 Asus GTX 1070 STRIX-GTX1070-O8G-GAMING Asus GTX 1070 STRIX-GTX1070-O8G-GAMING 
RAMCoolingOSPower
G.SKILL TridentZ 32GB (8 x 4GB) DDR4-3200 EK Custom Dual Loop Windows 10 Home Corsair AX860i 860W 80PLUS Platinum 
Case
be quiet! Dark Base Pro 900 Black 
CPUMotherboardGraphicsGraphics
i7-6700K Gigabyte Z170X-SOC Force Gigabyte GTX 980 Ti G1 Gaming Gigabyte GTX 980 Ti G1 Gaming 
RAMPowerCase
Corsair Dominator Platinum 16GB (4 x 4GB) DDR4-... EVGA SuperNOVA P2 1200w Parvum L1.0 
CPUMotherboardGraphicsRAM
i7 4790K EVGA Z97 Stinger WiFi EVGA GTX 980 Superclock G. Skill Ripjaws Z 8Gb DDR3-2400 
Hard DriveCase
SAMSUNG 850 EVO 120GB SSD EK-Vulture 
  hide details  
Reply
Silent Watcher
(9 items)
 
Eclipse
(7 items)
 
Lady Sif
(6 items)
 
CPUMotherboardGraphicsGraphics
Intel I7-6800K Asus Rampage V Edition X99 Asus GTX 1070 STRIX-GTX1070-O8G-GAMING Asus GTX 1070 STRIX-GTX1070-O8G-GAMING 
RAMCoolingOSPower
G.SKILL TridentZ 32GB (8 x 4GB) DDR4-3200 EK Custom Dual Loop Windows 10 Home Corsair AX860i 860W 80PLUS Platinum 
Case
be quiet! Dark Base Pro 900 Black 
CPUMotherboardGraphicsGraphics
i7-6700K Gigabyte Z170X-SOC Force Gigabyte GTX 980 Ti G1 Gaming Gigabyte GTX 980 Ti G1 Gaming 
RAMPowerCase
Corsair Dominator Platinum 16GB (4 x 4GB) DDR4-... EVGA SuperNOVA P2 1200w Parvum L1.0 
CPUMotherboardGraphicsRAM
i7 4790K EVGA Z97 Stinger WiFi EVGA GTX 980 Superclock G. Skill Ripjaws Z 8Gb DDR3-2400 
Hard DriveCase
SAMSUNG 850 EVO 120GB SSD EK-Vulture 
  hide details  
Reply
post #3 of 6
Thread Starter 
Ill be grabbing an allen key from my father then, and attempt to open some of the other fittings.
The fittings are screwed all the way together, so its not suprising that they would be hard to remove. Its just suprising that they are as hard to remove as they are.
How hard is it to remove the QDC connecter and apply it to a different tube piece? Same type of tubing, just a newly cut one.

Could it be a benefit to heat up the tubing to remove the fittings? Or should I just replace all of it from the bottom up?
post #4 of 6
Thread Starter 
I wanted the fans to be blowing the other way, but this was not made easy. I was hoping I could just flip the res/pump at the top while the coolant was removed, but it seemed like no such feature was available.
So I am left with turning each fan manually, which is made annoying with the zip ties, that while incredibly practical if its a permanent fixture, are in the way once you try to modify the unit.

I might be missing something, but does the Predator support a push/pull config with 6 fans? I couldn't seem to get normal fan screws to fit on the other side. Are they of a custom size? If so, how do I get a set?

Refilling the unit was easy, so there is nothing to say on that front.

I know I have been focusing on the negatives a lot here, but I think this product is great. As my first proper loop, I feel safe messing with it in ways that you normally would not do with an AiO.
That does reveal the flaws, but the high quality parts did make it up.
post #5 of 6
Gandalf, thank you for your time to write down your comments and thoughts about the Predator! Much appreciated! thumb.gif

Predator 360 supports push/pull configuration, yes. This screws that you are looking for are M4 X30.

Now, about the ease of modifying it. The Predator is still an AIO and meant for users who don't want to deal much with planning the loop, component order, filling the loop etc. It is built with our top components to bring custom loop performance to people who just prefer AIO solution.

You seem like a guy who would be very comfortable setting up a custom loop, so while some things might look like flaws to you, are there just to make better user exprience for not so eperienced users smile.gif
post #6 of 6
Thread Starter 
I know, but this is my first loop smile.gif
It was bought mainly to experiment. I like to nitpick, especially on problems that could be solved.
I bought this to have a referance to build other loops from, it will be the backbone of my current setup and a cheaper set of parts for friends.

I don't say these things to diminish the product in any way, I just want to at least let you know of what potential improvements there are that could be made. If I was going for a review sort of style I would mainly call out the positives and I would not go for any modifications at all.

I also want to point out that I would not bother with any of these comments for every company I buy stuff from. I only do it for those who I think will actually see my messages and spend more than 5 sec dismissing them.


Some things that could help make the unit easier for an average consumer to install would be a better backplate design.
The backplate requiring the user to remove the current backplate (at least on the 1150 sockets) felt a bit odd, since other manufacturers have used brackets which work without doing so (Fractal Kelvin, Swifttect H220).

If you were to mount the unit in the front of your case, you are almost guaranteed to not be able to stretch the PWM cable to the pins unless you have the tube and pump at the lowest point in the case. This could pose problems in various cases and even just depending on the GPU you have. I could get the PWM cable to the unit if the pump was at the top, but I had some PWM extensions to aid with this.
It is worth noting however, that if I mounted it in the top it would work just fine in either orientation.
An easy fix would be to just increase the length of the cable. Its thin enough to be easy to hide without causing any issues unlike power cables and it doesn't lose any effect over that short distances.
I have no problems with the power cable, since it can just connect to a sata on the back of your computer, making length a smaller issue. The PWM has a fairly specific location where it has to go.
Maybe make it a 360 only perk?

I think the issues I have posted here are all the ones I can find. Any other issues have to do with using it improperly (I am debatedly doing so, since I treat it as a full open loop)
Thank you for your time, and thank you for your amazing product! I probably wouldn't have taken the dive into watercooling without this unit smile.gif
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: EK Water Blocks
Overclock.net › Forums › Manufacturer Forums › EK Water Blocks › EK Predator fittings problems and other minor issues