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Need help troubleshooting - won't boot

post #1 of 17
Thread Starter 
Hello everyone

So Prometheus (my rig listed below, all hardware is up-to-date) recently shut down in the middle of gaming. Nothing too intense, was playing Borderlands TPS and everything was going fine. All fans went to 100%, the screen went black and then to "no signal" then the HDD indicator went to solid on. I tried a cold boot to see if that would fix it but it sure didn't. Same thing happens when I turn it back on... fans to 100%, the monitors never receive any signal, no happy beeps, and I hear the two HDDs spin up but that's it. I am pretty sure it is a hardware issue, and some places on the net point to PSU, others point to MoBo. If all else fails, I'll take it to a computer repair place but I have a hard time trusting that they'll do anything beyond dropping a diagnose and repair disk in the tray, like Geek Squad, and then just tell me it's dead. I'll do my best to watch this thread so I can test things and report back.

Thank you all in advance!
Prometheus
(17 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-6300 ASUS M5A99X EVO XFX XXX Radeon HD 5770 1GB G.Skill Ripjaw X Series DDR3 
RAMHard DriveHard DriveOptical Drive
OCZ AMD Black Edition DDR3 Samsung 850 EVO Samsung Spinpoint F3 Sony Optiarc Multi DVD Burner 
OSMonitorKeyboardPower
Windows 8.1 Pro ASUS VS Series VS247H-P Razer TRON Thermaltake Toughpower TPD-0750M 
CaseMouseMouse PadAudio
NZXT. M59 Razer TRON Razer TRON SteelSeries 5Hv2 
Other
ASUS PCE-N53 
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Prometheus
(17 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-6300 ASUS M5A99X EVO XFX XXX Radeon HD 5770 1GB G.Skill Ripjaw X Series DDR3 
RAMHard DriveHard DriveOptical Drive
OCZ AMD Black Edition DDR3 Samsung 850 EVO Samsung Spinpoint F3 Sony Optiarc Multi DVD Burner 
OSMonitorKeyboardPower
Windows 8.1 Pro ASUS VS Series VS247H-P Razer TRON Thermaltake Toughpower TPD-0750M 
CaseMouseMouse PadAudio
NZXT. M59 Razer TRON Razer TRON SteelSeries 5Hv2 
Other
ASUS PCE-N53 
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post #2 of 17
my system did almost the same thing a year ago, some how my 24 pin mother board power cable had worked it's way out
just enough to cause this.
try removing each power cable, inspect all the pins and then connect everything back.
do this at both ends, psu and motherboard.
Old X58
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i7 970 6 core ASUS Sabertooth X58 MSI GTX 1070 Gaming X GSkill 24 gigs 
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OSMonitorMonitorKeyboard
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EVGA SuperNova G2 1000w Corsair C70 Corsair M65 Sound Blaster Z 
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Custom sleeved psu cables 
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Old X58
(17 items)
 
  
CPUMotherboardGraphicsRAM
i7 970 6 core ASUS Sabertooth X58 MSI GTX 1070 Gaming X GSkill 24 gigs 
Hard DriveHard DriveHard DriveCooling
Crucial MX100 256 gig Crucial M500 120gig WD VelociRaptor 1TB Noctua 
OSMonitorMonitorKeyboard
Windows 7 Pro 64bit LG 29inch widescreen DP LG 29inch widescreen DP Corsair K65 
PowerCaseMouseAudio
EVGA SuperNova G2 1000w Corsair C70 Corsair M65 Sound Blaster Z 
Other
Custom sleeved psu cables 
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post #3 of 17
Remove your GPU and try booting.

Are you getting any hard drive lights on boot?

Are you able to boot into safe mode?

Is your system connected to a surge protector or UPS?
post #4 of 17
Thread Starter 
Quote:
Originally Posted by jlhawn View Post

my system did almost the same thing a year ago, some how my 24 pin mother board power cable had worked it's way out
just enough to cause this.
try removing each power cable, inspect all the pins and then connect everything back.
do this at both ends, psu and motherboard.

Thanks for your input! I checked all power connections by disconnecting and reconnecting, but no luck.


Quote:
Originally Posted by pcmonky View Post

Remove your GPU and try booting.

Are you getting any hard drive lights on boot?

Are you able to boot into safe mode?

Is your system connected to a surge protector or UPS?

Thanks for chiming in! I am indeed getting HDD lights on boot. Cannot boot into safe mode. Yes, I am connected through a UPS. As far as removing the GPU goes, it booted much more quietly. Looks like it was the GPU fan that was the loudest. Unfortunately, my MoBo has no onboard graphics. I'm going to have to dig through some old computers to try to find one with a removable GPU to see if it boots. If so, we just found the problem. Thanks, I'll report back later this evening. Heading out to dinner.
Prometheus
(17 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-6300 ASUS M5A99X EVO XFX XXX Radeon HD 5770 1GB G.Skill Ripjaw X Series DDR3 
RAMHard DriveHard DriveOptical Drive
OCZ AMD Black Edition DDR3 Samsung 850 EVO Samsung Spinpoint F3 Sony Optiarc Multi DVD Burner 
OSMonitorKeyboardPower
Windows 8.1 Pro ASUS VS Series VS247H-P Razer TRON Thermaltake Toughpower TPD-0750M 
CaseMouseMouse PadAudio
NZXT. M59 Razer TRON Razer TRON SteelSeries 5Hv2 
Other
ASUS PCE-N53 
  hide details  
Reply
Prometheus
(17 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-6300 ASUS M5A99X EVO XFX XXX Radeon HD 5770 1GB G.Skill Ripjaw X Series DDR3 
RAMHard DriveHard DriveOptical Drive
OCZ AMD Black Edition DDR3 Samsung 850 EVO Samsung Spinpoint F3 Sony Optiarc Multi DVD Burner 
OSMonitorKeyboardPower
Windows 8.1 Pro ASUS VS Series VS247H-P Razer TRON Thermaltake Toughpower TPD-0750M 
CaseMouseMouse PadAudio
NZXT. M59 Razer TRON Razer TRON SteelSeries 5Hv2 
Other
ASUS PCE-N53 
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Reply
post #5 of 17
Thread Starter 
Quick update. I found another GPU faster than expected so I tried it out. No such luck. The disks spin up, HDD activity light stays solid, no signal going out to monitor. So, no change. I even tried using a different PCI-E port. So, I'm back to square one. At least we know which fan is the loud one now.
Prometheus
(17 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-6300 ASUS M5A99X EVO XFX XXX Radeon HD 5770 1GB G.Skill Ripjaw X Series DDR3 
RAMHard DriveHard DriveOptical Drive
OCZ AMD Black Edition DDR3 Samsung 850 EVO Samsung Spinpoint F3 Sony Optiarc Multi DVD Burner 
OSMonitorKeyboardPower
Windows 8.1 Pro ASUS VS Series VS247H-P Razer TRON Thermaltake Toughpower TPD-0750M 
CaseMouseMouse PadAudio
NZXT. M59 Razer TRON Razer TRON SteelSeries 5Hv2 
Other
ASUS PCE-N53 
  hide details  
Reply
Prometheus
(17 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-6300 ASUS M5A99X EVO XFX XXX Radeon HD 5770 1GB G.Skill Ripjaw X Series DDR3 
RAMHard DriveHard DriveOptical Drive
OCZ AMD Black Edition DDR3 Samsung 850 EVO Samsung Spinpoint F3 Sony Optiarc Multi DVD Burner 
OSMonitorKeyboardPower
Windows 8.1 Pro ASUS VS Series VS247H-P Razer TRON Thermaltake Toughpower TPD-0750M 
CaseMouseMouse PadAudio
NZXT. M59 Razer TRON Razer TRON SteelSeries 5Hv2 
Other
ASUS PCE-N53 
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Reply
post #6 of 17
Can see under your sig that you have one of these.
Why you should not buy an OCZ ModXStream Pro

Its not very good and they cant last more then 3-4 years before they kill themselfs.
Seravee
(27 items)
 
  
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Intel Core I7 6850K Gigabyte X99 Ultra Gaming EVGA GTX 1080 FTW2 Kingston HyperX DDR4 Savage 3000 MHz 
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Samsung 840 Evo WD Green WD60EZRX  WD Red WD80EFZX 8TB  Seagate Ironwolf Pro 10 TB 
Optical DriveCoolingCoolingOS
LG CH12NS30 x5 Noctua NF-A14 FLX Noctua NH-D15S Windows 7 64 Bit 
MonitorMonitorKeyboardPower
Asus PG279Q LG 49UH750V 4K LED TV Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt 
CaseMouseMouse PadAudio
Phanteks Enthoo Luxe Roccat Kone EMP Roccat Sense Metor Sennheiser HD 598 
AudioAudioAudioAudio
Onkyo TX NR646  Dali Opticon Vokal x2 Dali Opticon 2 x2 Dali Opticon 1 
AudioOtherOther
Dali E12 F Subwoofer CableMod E series PSU cable set CableMod LED Strips 
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Seravee
(27 items)
 
  
CPUMotherboardGraphicsRAM
Intel Core I7 6850K Gigabyte X99 Ultra Gaming EVGA GTX 1080 FTW2 Kingston HyperX DDR4 Savage 3000 MHz 
Hard DriveHard DriveHard DriveHard Drive
Samsung 840 Evo WD Green WD60EZRX  WD Red WD80EFZX 8TB  Seagate Ironwolf Pro 10 TB 
Optical DriveCoolingCoolingOS
LG CH12NS30 x5 Noctua NF-A14 FLX Noctua NH-D15S Windows 7 64 Bit 
MonitorMonitorKeyboardPower
Asus PG279Q LG 49UH750V 4K LED TV Corsair Gaming Strafe RGB EVGA SuperNova G2 750 watt 
CaseMouseMouse PadAudio
Phanteks Enthoo Luxe Roccat Kone EMP Roccat Sense Metor Sennheiser HD 598 
AudioAudioAudioAudio
Onkyo TX NR646  Dali Opticon Vokal x2 Dali Opticon 2 x2 Dali Opticon 1 
AudioOtherOther
Dali E12 F Subwoofer CableMod E series PSU cable set CableMod LED Strips 
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post #7 of 17
About 80% - 90% of the time when that happens is the mobo in my experience.
HTPC
(11 items)
 
  
CPUMotherboardRAMHard Drive
AMD A-3870K AsRock A75 Pro (FM1) HyperX DDR3 1866 8 GB SAMSUNG 830 256gb 
Hard DriveOptical DriveCoolingOS
SAMSUNG EcoGreen F4 2TB Plextor Black Blu-ray Burner Phenom II X4 stock Cooler Windows 10 
MonitorPowerCase
LG M2762D-PM Glossy Black 27" 5ms (1920x1080) Antec HG 900 Gerenic ATX Case 
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HTPC
(11 items)
 
  
CPUMotherboardRAMHard Drive
AMD A-3870K AsRock A75 Pro (FM1) HyperX DDR3 1866 8 GB SAMSUNG 830 256gb 
Hard DriveOptical DriveCoolingOS
SAMSUNG EcoGreen F4 2TB Plextor Black Blu-ray Burner Phenom II X4 stock Cooler Windows 10 
MonitorPowerCase
LG M2762D-PM Glossy Black 27" 5ms (1920x1080) Antec HG 900 Gerenic ATX Case 
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post #8 of 17
Did you already try to reset CMOS? That should be one of the first things to try with a no POST scenario.
post #9 of 17
Thread Starter 
Quote:
Originally Posted by shilka View Post

Can see under your sig that you have one of these.
Why you should not buy an OCZ ModXStream Pro

Its not very good and they cant last more then 3-4 years before they kill themselfs.

Yeah, I didn't know about that at the time. I might start there and replace the PSU. It will need to be replaced anyway with that terrible track record.

Quote:
Originally Posted by dixson01974 View Post

About 80% - 90% of the time when that happens is the mobo in my experience.

Bummer, I hope not.

Quote:
Originally Posted by Faster_is_better View Post

Did you already try to reset CMOS? That should be one of the first things to try with a no POST scenario.

Yes, I reset the CMOS and no such luck. I unfortunately don't have a case speaker, as I had forgotten. So that's why no happy beeps.


Thanks for the suggestions so far, everybody. I'm still open to more. I'm looking into a new PSU to start.
Prometheus
(17 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-6300 ASUS M5A99X EVO XFX XXX Radeon HD 5770 1GB G.Skill Ripjaw X Series DDR3 
RAMHard DriveHard DriveOptical Drive
OCZ AMD Black Edition DDR3 Samsung 850 EVO Samsung Spinpoint F3 Sony Optiarc Multi DVD Burner 
OSMonitorKeyboardPower
Windows 8.1 Pro ASUS VS Series VS247H-P Razer TRON Thermaltake Toughpower TPD-0750M 
CaseMouseMouse PadAudio
NZXT. M59 Razer TRON Razer TRON SteelSeries 5Hv2 
Other
ASUS PCE-N53 
  hide details  
Reply
Prometheus
(17 items)
 
  
CPUMotherboardGraphicsRAM
AMD FX-6300 ASUS M5A99X EVO XFX XXX Radeon HD 5770 1GB G.Skill Ripjaw X Series DDR3 
RAMHard DriveHard DriveOptical Drive
OCZ AMD Black Edition DDR3 Samsung 850 EVO Samsung Spinpoint F3 Sony Optiarc Multi DVD Burner 
OSMonitorKeyboardPower
Windows 8.1 Pro ASUS VS Series VS247H-P Razer TRON Thermaltake Toughpower TPD-0750M 
CaseMouseMouse PadAudio
NZXT. M59 Razer TRON Razer TRON SteelSeries 5Hv2 
Other
ASUS PCE-N53 
  hide details  
Reply
post #10 of 17
Quote: "Yes, I reset the CMOS and no such luck. I unfortunately don't have a case speaker, as I had forgotten. So that's why no happy beeps"

The speaker for the mobo Its a must have (essential I would say), It saved me once, the cpu fan completely stopped (used Phenom X3 720). Get yourself a couple of those, theyre super cheap. I wish mobo manufacturers included one, Its not like theyre gonna lost lots of dough.

Also, the system doesnt seem very "PSU demanding" unless that Phenom turned into a X4 consumes a lot (125w TDP I guess).

Time to see which parts still work. Find somebody with a AM3 mobo so you can see If your CPU is alive. If It is, add all the other parts. Yes, like they say It could be the mobo.

Regards.
Edited by Chupacabra333 - 11/7/15 at 7:28am
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