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[IBM] MAC has Eight Times Less Troubleshooting Support Issues than PC - "It just works." - Page 11

post #101 of 224
OK, I call nonsense on this. I work IT for two school districts, one relatively small with only seven sites, the other a very large district with over 35 sites. One of the sites I have is all Macs. The cost becomes a huge issue with schools, so this site I support that is all Macs has some teachers using iMacs from 2007 that only take 10.6, which needless to say doesn't support everything anymore. Some have the 2008 iMacs and we are upgrading their ram so they can take Yosemite. We are just now, five units at a time, starting to roll out Macbook Pros. This is all down to cost.

Two, talking about computers lasting a long time, with today's hardware and Moore's law finished an HP Elitebook or Probook is going to last just as long as a Macbook Pro and will be significantly cheaper.

In terms of ease of use I feel there is no significant difference between the usability of 10.10+ and Windows 7+. I use both operating systems pretty much daily and whichever one you are used to will be the easiest to use. Put a lifetime Windows user in front of 10.10 and they'll feel lost and stupid.

Furthermore while you can bind a Mac to AD to allow your users to log in you can't manage them with GP. Management features on Macs are sorely lacking, and you definitely have to license a third party solution if you care to manage your Macs at all.

Supporting both Macs and Windows machines daily I frankly prefer to support the Windows environment. I'd rather roll out Chromebooks than Macbooks if that meets a user's needs. I find this whole thing kind of suspect, most IT departments I know prefer supporting a Windows environment.
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post #102 of 224
Quote:
Originally Posted by aweir View Post

"It just works"...until you want to upgrade a component.

Oh I forgot, Mac users don't upgrade, they just go out and buy another $2,000 computer.

The $2,594.00 iMac doesn't even have an i7 CPU, and these things are supposed to be the industry standard.

I honestly don't get it.

Industry standard doesn't need an i7 - and you need to tone down your Apple vitriol.

Majority of computer users at work use Microsoft office and some sort of web broswer hardly super-computer territory.

An SSD is the single biggest thing an IT department can do to lower the amount of complaints from users.
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post #103 of 224
Quote:
Originally Posted by Mygaffer View Post

I'd rather roll out Chromebooks than Macbooks if that meets a user's needs.

This. Talk about centralized manageability... I was skeptical when I picked up my wife's Chromebook, but that disappeared fast when I saw how useful / functional it was, for the things she uses computers for. It's basically just a hardened shell around a browser, but still with full gaming APIs etc. There's almost nothing to manage, and nothing to exploit, when the system is that ephemeral.
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post #104 of 224
I can see something like this being true. I know for a fact that mac's are not required to run 15+ year old programs I find on some people's systems.

I could not count how many xp programs I have found on systems when I show up.

I can run a dos program on windows 10, but I can not run a 3 year old program on os x.


I don't know about other people, but most of the problems I deal with comes when they are trying to get an old program/machine to work with a new one.

In the Mac world, the answer is no.

In the Windows/Linux world the answer is well maybe, kind of, and ok you win yes.
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post #105 of 224
Oh man the butthurt is so strong in this thread. I love my PCs, but not enough to have tunnel vision. These comments are succulent and delicious.

Fun fact: You can buy a full 5k iMac for $200 cheaper than a standalone 5k display.

Source: All of my work is done on a mac and all of my play is done on a PC. I'm in the support industry for macs and pcs, these numbers are legit.
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post #106 of 224
Quote:
Originally Posted by un1b4ll View Post

Oh man the butthurt is so strong in this thread. I love my PCs, but not enough to have tunnel vision. These comments are succulent and delicious.

Fun fact: You can buy a full 5k iMac for $200 cheaper than a standalone 5k display.

Source: All of my work is done on a mac and all of my play is done on a PC. I'm in the support industry for macs and pcs, these numbers are legit.

Huh

Dell Ultra HD 5K Monitor UP2715K 27-Inch Screen LED-Lit Monitor $1,673.83

Apple iMac with Retina 5K display (OLDEST VERSION) $2,199.00
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post #107 of 224
theres a simple answer to this = theres 8 times more PCs compared to MACs easily.
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post #108 of 224
Quote:
Originally Posted by Skrillex View Post

Industry standard doesn't need an i7 - and you need to tone down your Apple vitriol.

Majority of computer users at work use Microsoft office and some sort of web broswer hardly super-computer territory.

An SSD is the single biggest thing an IT department can do to lower the amount of complaints from users.

I beg to differ. MACs are the de-facto standard when it comes to video/photo editing in the industry. Apple is selling their hardware based on this knowledge. I want to know what movie production studios are using Windows-based "Franken-computers" for editing movies for Hollywood. Probably none, therefore the markup on MACs is high and if you want the performance that the industry calls for, they will pay dearly for it, several orders of magnitude more than a PC would ever cost.

Sure design studios might use Windows for 3D modelling and rendering, because the irony is that MACs do not even have graphics cards powerful enough for the task.

This conversation started when I pointed out that a Mac with a thousand dollar 5K monitor doesn’t even have an i7 CPU, and the price of the i7 version is marked up extremely high compared to the actual cost difference. But I suppose PC manufacturers do this as well, we just don't pay attention to it because we here don't buy pre-built PCs because we are privy t the marketing practices of these companies.
Edited by aweir - 11/4/15 at 11:10am
post #109 of 224
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post #110 of 224

You realize iMacs are full PCs right?

I'm not sure if you're just dumb or trolling.
Quote:
Originally Posted by un1b4ll View Post

*MSRP of 5k display, I guess. got me there, however: http://www.apple.com/shop/buy-mac/imac?product=MK462LL/A&step=config#

Don't think the person who responded to you realizes he is comparing a monitor and an AIO.
Edited by NYU87 - 11/4/15 at 11:06am
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