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[IBM] MAC has Eight Times Less Troubleshooting Support Issues than PC - "It just works." - Page 16

post #151 of 224
I would say that the pricing for the 5k iMac is pretty darned good when you consider the cost of 5k 27" displays. For just a few bucks more than a Dell 5k monitor you get an entire AIO (albeit the base model) which includes a Core i5, 8GB memory and a 1TB HDD. I'd definitely pay $1799 for a 5k iMac if I desperately wanted that display but only as a secondary computer. My primary will always be a Windows PC...
post #152 of 224
Quote:
Originally Posted by MadRabbit View Post

Even for IBM (Quite sure even they have loads of "dumbusers" around). Of course troubleshooting Macs is 8 times easier when the usability is also different.

Even where I work anyone can go online and just download a simple malware ridden program and say uh-oh they didn't know. But at this point it's pointless to even write malware for OS X.

Why the hell would IBM switch to apple hardware if usability is different?
They are doing the same work, have the same workflow, use the same software, as before. They changed hardware and OSX, not the name of the company of what it does, or how it does it. Moving to OSX did not suddenly break IBM.

And any respectable enterprise or organisation will not let uses to download whatever they want onto their enterprise workstations whenever they want when some african price promise them a load of money if they just download some program. Enterprise systems of very large organisations are very much less susceptible to malware attacks than your average home user.

It is not pointless to write malware to OSX because unlike most PC users who are being constantly scared of viruses or malware, OSX users tend to use less anti-virus programs, less security and mostly relay or the OSX security. Number of computers is irrelevant.
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post #153 of 224
when you have no control, the odds of breaking something decline dramatically.
\

and i bet a shiny penny that the number one "problem" is they forgot their password.
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post #154 of 224
It doesn't make Mac OS X any less of a crappy OS
post #155 of 224
Quote:
Originally Posted by coachmark2 View Post

"Better" and "more capable" are subjective and/or arbitrary distinctions.
Most IT administrators have used Macs and have a well-formed opinion therein. "Beating the Hell out of Windows in just about every environment" is yet another subjective and arbitrary distinction. "Beats" Windows at WHAT exactly?
The first part of this statement is true and the second part is unrelated to the first and irrelevant to the conversation at hand.
Why would a user use CLI if a GUI can do the task more intuitively and efficiently? Especially an end-user whose job is accounting? Or finance? Or Legal? Or sales? I do not want them in CLI. I want them doing their job and I, as an IT Administrator, work to ensure that they can do so efficiently.

Also, Windows Powershell is perfectly sufficient for any CLI-based task on Windows.
Patently false. Windows' network stack is perfectly sufficient, reliable, and predictable, provided it's given quality hardware and drivers to operate with.

I'm really not sure what your post contributed to this discussion.

Honestly, the point behind OS X running everything Linux is you can pretty much add anything Linux too OS X. Network stack, drivers, software. It's all foss and compatible due to some amazing projects. UNIX, OS X, Linux, and most off the foss software and projects play well. What do I mean OS X can beat out Windows ... it's a lot more hands on.

You can tweak that hood like no tomorrow. And on top of that we have osx86 projects going on. It's a great OS, amazing.

Don't get me wrong, Windows has its very strong points. But as far as a versitile OS, it's more limited than you think. OS X has more to tweak, prod, and manipulate than Windows ever will.

And as far as cli goes, if you expect a non admin to do that you are.... I'd expect any admin I have working in IT to be sufficient in nix, OS X, and Windows. And as is without a special terminal program, Windows cli blows, native terminals in nix or osx(nix based) have by far better support.

But wait, if we can rely on external programs to make things "better" I'm sure I can dig up some foss applications to make OS X friendlier to you. Yeah?
Edited by mushroomboy - 11/4/15 at 10:14pm
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post #156 of 224
Quote:
Originally Posted by Kand View Post

Tried to use my Sister's mac to copy a file.

I had to call support to figure out where the right click was.

They said it had none.
Hahaha... that got a laugh out of me.

Do any people actually still think Macs don't have a right click? I can't even remember when it didn't.
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post #157 of 224
Quote:
Originally Posted by aweir View Post

"It just works"...until you want to upgrade a component.

Oh I forgot, Mac users don't upgrade, they just go out and buy another $2,000 computer.

The $2,594.00 iMac doesn't even have an i7 CPU, and these things are supposed to be the industry standard.

I honestly don't get it.

the "iLife" is a big factor, mac managed to make their products part of the collection of things you need to own to be "cool" or "normal".
post #158 of 224
Quote:
Originally Posted by mushroomboy View Post

Honestly, the point behind OS X running everything Linux is you can pretty much add anything Linux too OS X. Network stack, drivers, software. It's all foss and compatible due to some amazing projects. UNIX, OS X, Linux, and most off the foss software and projects play well. What do I mean OS X can beat out Windows ... it's a lot more hands on.

You can tweak that hood like no tomorrow. And on top of that we have osx86 projects going on. It's a great OS, amazing.

Don't get me wrong, Windows has its very strong points. But as far as a versitile OS, it's more limited than you think. OS X has more to tweak, prod, and manipulate than Windows ever will.

And as far as cli goes, if you expect a non admin to do that you are.... I'd expect any admin I have working in IT to be sufficient in nix, OS X, and Windows. And as is without a special terminal program, Windows cli blows, native terminals in nix or osx(nix based) have by far better support.

But wait, if we can rely on external programs to make things "better" I'm sure I can dig up some foss applications to make OS X friendlier to you. Yeah?

Do you have any examples? What exactly can OSX do better than Windows that would warrant the switch of hardware and software?
I know a few Mac servicers who wouldn't argue as strongly as you are against windows which is why I'm curious about what you've said.
post #159 of 224
I've heard so many nonsense stories on both sides of the "PC VS MAC" debate bred out of ignorance that I suppose I shouldn't be surprised to see it cropping up here on OCN... I'll just leave it at that.
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post #160 of 224
Quote:
Originally Posted by un1b4ll View Post
 
Quote:
Originally Posted by Artikbot View Post

Except that is completely irrelevant and not applicable to an enterprise environment.

I don't think you understand what the article is focusing on. Sure, this is irrelevant for the technician, but the article is talking about the reduction of IT contacts, not the efficiency with which they can be resolved.

 

At what point was I talking about the article?

   
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