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[IBM] MAC has Eight Times Less Troubleshooting Support Issues than PC - "It just works." - Page 3

post #21 of 224
Quote:
Originally Posted by Shrak View Post

Maybe not for the average user, but for power users who know how to use a computer, it's hard to beat OSX. And quite honestly, unless you're a gamer... there's little reason to go with Windows these days.

Then you are indeed implying that most power users 'that know how to use a computer' (lol) only use OSX and the only reason they would not is if they are gamers.

That's hilarious. Take a bow, sir.
 
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post #22 of 224
Level of hate for macs are hilarious on OCN and I bet most of this is coming from kids still in college or without a real job.
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post #23 of 224
Quote:
Originally Posted by mrawesome421 View Post

Then you are indeed implying that most power users 'that know how to use a computer' (lol) only use OSX and the only reason they would not is if they are gamers.

That's hilarious. Take a bow, sir.

Putting words into my mouth to start an argument.

That's hilarious. Take a bow, sir.
post #24 of 224
Quote:
Driving the point home, Previn cited a Gartner statistic which says that the optimal ratio of IT workers to employees is 1:70. At IBM, with respect to Mac users, that ratio is 1:5,400.

This is probably only true in a help desk/level 1 support role, but even then it's a ratio developed by a bunch of middle-management lackeys who couldn't understand 1/1000000 of what happens in their environments.

Good documentation and knowledge sharing knocks a lot of the day-to-day stuff to the curb and lets admins and engineers focus on real work. That said, I'm in a position where we have a ratio of about 30 users to a complete engineering team (one each Linux/Windows/Network) and our industry (HFT) is populated with users who can plug a mouse in, reboot their machines or otherwise take care of themselves, so the scope of "help desk" for us is much different than it is in most other IT sectors.
post #25 of 224
As someone who works in IT, networking specifically, If my company ever decided to switch from PC to Mac, I would quit on the spot.

Macs don't support network standards. Macs don't support enterprise grade monitoring tools. Macs don't play nice with active directory, or office, or any industry standard that most major corporations use on a daily basis.

I'd like to see you configure an F5 Networks load balancer with a console cable for initial startup, or configure a Cisco network without SSH access, or manage a massive SQL server.

Macs don't "just work", they are the the tool for the uneducated.
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post #26 of 224
Quote:
Originally Posted by BSLSK05 View Post

As someone who works in IT, networking specifically, If my company ever decided to switch from PC to Mac, I would quit on the spot.

Macs don't support network standards. Macs don't support enterprise grade monitoring tools. Macs don't play nice with active directory, or office, or any industry standard that most major corporations use on a daily basis.

I'd like to see you configure an F5 Networks load balancer with a console cable for initial startup, or configure a Cisco network without SSH access, or manage a massive SQL server.

Macs don't "just work", they are the the tool for the uneducated.

How many people are actually educated? Think about it. We're on the losing side here.
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post #27 of 224
Quote:
Originally Posted by mrawesome421 View Post

Then you are indeed implying that most power users 'that know how to use a computer' (lol) only use OSX and the only reason they would not is if they are gamers.

That's hilarious. Take a bow, sir.

Not only did you take his comment way out of context, it's pretty obvious you don't have experience in mixed environments where OSX can be a boon to productivity. Windows is, IMHO, mostly terrible and only exists (in enterprise) because most businesses don't have the capital to invest in a team of developers to build and maintain proprietary applications.
post #28 of 224
Quote:
Originally Posted by BSLSK05 View Post

As someone who works in IT, networking specifically, If my company ever decided to switch from PC to Mac, I would quit on the spot.

Macs don't support network standards. Macs don't support enterprise grade monitoring tools. Macs don't play nice with active directory, or office, or any industry standard that most major corporations use on a daily basis.

I'd like to see you configure an F5 Networks load balancer with a console cable for initial startup, or configure a Cisco network without SSH access, or manage a massive SQL server.

Macs don't "just work", they are the the tool for the uneducated.

Word. Absolutely screw Macs in an enterprise setting.

Their Wi-Fi stack was clearly designed by a group of monkeys with typewriters who were instructed to write in COBOL. They can't accept group policies from AD. Profile manager from Apple is an absolute joke. All the connectors except perhaps USB is proprietary and requires walking around with a stack of dongles. Enforcing enterprise security policy isn't a thing.

The only way you can get a halfway-bastardized manageable framework is to buy Jamf Casper. Which we were quoted at $180/mac/yr for.

Screw Macs in an enterprise setting.

https://medium.com/@istumbler/wi-fi-assist-a-5-million-mess-f10c4c65f2f#.myuayhj9y
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post #29 of 224
Quote:
Originally Posted by dieanotherday View Post

How many people are actually educated? Think about it. We're on the losing side here.

I know. I'm just glad our security team deemed them a security hole. There isn't a single Mac being used by our 4,000 employees.
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post #30 of 224
Quote:
Originally Posted by BSLSK05 View Post

As someone who works in IT, networking specifically, If my company ever decided to switch from PC to Mac, I would quit on the spot.

Why? Nothing you do on your end workstation is of any significance, any good admin should know the heavy lifting is best left to Linux machines.
Quote:
Macs don't support network standards. Macs don't support enterprise grade monitoring tools. Macs don't play nice with active directory, or office, or any industry standard that most major corporations use on a daily basis.

Ok, a few points here:

1. They absolutely conform to network "standards", so I'm not sure what you're on about.
2. Monitoring tools? Why are you trying to do this on a client machine? Use something like Centreon, Nagios, Corvil, EndaceProbe, etc etc. Client machines should not make a difference to how you implement monitoring. Every good monitoring tool is typically served up in a web UI, even Solarwinds is pretty flexible in that regard.
3. Macs work with AD using LDAP, so long as your domain isn't a .local (and even then, this only applies to 10.10 and 10.11)
4. Office works fine on a Mac, maybe it doesn't for you if you are the type of lazy admin who has been sitting on an ancient version of Exchange because "it mostly works"
5. I'm not sure what industry standards you're talking about.
Quote:
I'd like to see you configure an F5 Networks load balancer with a console cable for initial startup, or configure a Cisco network without SSH access, or manage a massive SQL server.

Again, this is mystifying. Consoles are provided to you with a simple USB-serial adapter. OSX has support for things like that. SSH is built in. Have... have you ever used a Mac? And ease up on your "CONFIGURE THIS LOAD BALANCER" nonsense, if you really want to come off as elitist, we can start talking about networking in finserv/HFT that's beyond the scope of anything you'll touch in the next 10 years.
Quote:
Macs don't "just work", they are the the tool for the uneducated.

Yeah, just like your baseless assumptions and general inability to learn about an OS before trashing it with reckless abandon.
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