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[IBM] MAC has Eight Times Less Troubleshooting Support Issues than PC - "It just works." - Page 9

post #81 of 224
Quote:
Originally Posted by MadRabbit View Post

rolleyes.gif

Okay, let me put it this way then.

Most Windows based "troubleshooting" is not your random software issues but infection issues. If Mac gets anywhere near 20% of the market, believe me, it will be the same thing.

What hardware are you talking about? Its the same god damn hardware in Windows machines. Just Apple can make things look nice instead of most Windows OEMs.

Yeah I got issues with the "price" because everyone who doesnt own Apple is poor right? rolleyes.gif Ever considered that maybe people actually DONT want one?

First off, IBM who switched to tens of thousands of macs from PCs, which unlike hope PCs, work all the time on different software, require less maintenance, is a fact.

Macs and windows machines do not have the exact same hardware. Especially the workstation PCs. Have you even seen a workstation PC? It is so far different from an iMac it's ridiculous.

The price for enterprise on bulk is different immensely. When buying bulk, they also pay for continues maintenance for several years. With the macs, they pay more for the machines, but also pay less for keeping them up.

Do want or don't want is mostly, irrelevant. As the one which forces on them is the company, not the individuals. If some worker say "no I don't want a mac, I have macs", all that will happen is, he will have to get used to it.
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post #82 of 224
Quote:
Originally Posted by aweir View Post

"It just works"...until you want to upgrade a component.

Oh I forgot, Mac users don't upgrade, they just go out and buy another $2,000 computer.

The $2,594.00 iMac doesn't even have an i7 CPU, and these things are supposed to be the industry standard.

I honestly don't get it.
Well Macs aren't intended for enthusiasts that want to upgrade to a new CPU and GPU as often as they can.

I'll usually keep mine for two years or so, buy a new one and then sell the old one. And as was mentioned in the article, they have quite good resell value. That person might buy a new $2,000 computer but they might also sell their old one for $1,500. So it works out being $500 which is pretty good after a year or two to get the latest thing.

No it doesn't because it's the base model. If you want an i7 it's BTO.
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post #83 of 224
I wonder how many devices they are still running under Windows though unless I missed it in the article. This makes sense for a lot of users and even more sense since office 2016 isn't terrible for Mac. The last enterprise firm I worked for had 3 or 4 of their largest systems custom built and would probably cost 10s of millions to replace. And the sheer amount of time they would have to run them in parallel to make sure their operations don't go down when they make the switch.

This makes sense for some people but I don't ever see it taking over the enterprise world.
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post #84 of 224
personally the only thing i dislike about macs is how much easier it is to replace hardware in PCs and PC laptops ( screens, hard drives, ram ).

otherwise, who cares. just another "Red vs Green" elitist fight thread imo.
post #85 of 224
Quote:
Originally Posted by jimlaheysadrunk View Post

personally the only thing i dislike about macs is how much easier it is to replace hardware in PCs and PC laptops ( screens, hard drives, ram ).

otherwise, who cares. just another "Red vs Green" elitist fight thread imo.

I just like to tinker, and play games. Main reasons I could never switch full time. I bought my wife a Macbook pro and have no issues with it whatsoever but my desktop is my ongoing hobby and until apple can satiate that need I'll always need windows.
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post #86 of 224
Ahem, PC stands for Personal Computer, not the Windows operating system.
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post #87 of 224
Quote:
Originally Posted by Defoler View Post

First off, IBM who switched to tens of thousands of macs from PCs, which unlike hope PCs, work all the time on different software, require less maintenance, is a fact.

Macs and windows machines do not have the exact same hardware. Especially the workstation PCs. Have you even seen a workstation PC? It is so far different from an iMac it's ridiculous.

The price for enterprise on bulk is different immensely. When buying bulk, they also pay for continues maintenance for several years. With the macs, they pay more for the machines, but also pay less for keeping them up.

Do want or don't want is mostly, irrelevant. As the one which forces on them is the company, not the individuals. If some worker say "no I don't want a mac, I have macs", all that will happen is, he will have to get used to it.

First you were mentioning your experience and what not and now IBM (the topic at hand) so of course you can twist your way around with different scales of things.

The matter of fact is, we started off with Software and it still stays that way. Even for IBM (Quite sure even they have loads of "dumbusers" around). Of course troubleshooting Macs is 8 times easier when the usability is also different.

Even where I work anyone can go online and just download a simple malware ridden program and say uh-oh they didn't know. But at this point it's pointless to even write malware for OS X.

And yes, I've seen workstations. What ever hardware you're talking about can't still run without an Intel CPU (we all know Apple doesn't use AMD for that) unless they actually run their own ARM fork on those. CPU, PSU, RAM...unless Apple magically went and invented something that can't be bought for Windows workstations.

Just to end this off. Unlike your opinion (it seems) I don't "hate" Apple, I really don't want any of their products but I don't hate them either (who would? I mean look at all the stacks of money they got). It's just the fact they are a cult symbol now more than anything thanks to some people praising them like they're the new god or something. You got Windows for certain things, you got Linux for others and then you got OS X for things it's good at. But you can't suddenly say that an OS that has ~90% of the marketshare is more trouble ridden than the one with ~5%...
Edited by MadRabbit - 11/4/15 at 6:38am
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post #88 of 224
If you think about it, Macs actually do make more sense than PCs, in an enterprise environment. Much better to have that software-hardware bond and closed system when all of your machines are run by regular joe employees in an office.

That said, I still don't like Apple's crippled desktop computers and it was a sad day when they decided to stop selling the Xserve.
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post #89 of 224
Quote:
Originally Posted by kael13 View Post

If you think about it, Macs actually do make more sense than PCs, in an enterprise environment. Much better to have that software-hardware bond and closed system when all of your machines are run by regular joe employees in an office.

That said, I still don't like Apple's crippled desktop computers and it was a sad day when they decided to stop selling the Xserve.

Oh it makes sense I agree. But the problem is big enterprise firms have too much stuff buit that won't run on macs that will be way to expensive to change. My last jobs internal trading/bookkeeping platform would cost them an absurd amount of money to replace with a mac compatable platform. Not to mention they couldn't afford to be down for a day so that makes the redundencies and stuff that much harder. I don't see windows ever being pushed out of the enterprise world.
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post #90 of 224
Quote:
Originally Posted by aweir View Post

"It just works"...until you want to upgrade a component.

Oh I forgot, Mac users don't upgrade, they just go out and buy another $2,000 computer.

The $2,594.00 iMac doesn't even have an i7 CPU, and these things are supposed to be the industry standard.

I honestly don't get it.

So true...

The college I work for just decided to buy Mack Minis with the same specs as the $2500 dollar iMacs and buy 27" 4k glossy monitors so when they have to upgrade again they just recycle the Mac Mini instead of the whole iMac which is what we just did. Doing that also saved the college some money. Also for a school environment or at least here the iMacs require more support and a lot of things have to be done manually because of the lack of tools to deploy images and applications.
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