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[SOLVED] Debian Jessie. No joy with HP Envy 5642 Printer / Scanner. Hp-setup can't see it, Cups can.

post #1 of 3
Thread Starter 
*EDIT* I'm not sure if there is a bug in the hp-setup program with autodetect or what. The solution is to point directly at the proper ip address as so...
Code:
hp-setup 192.168.1.122
. Adjust for your printers IP address


Fresh Jessie installation. The hplip package that comes with it doesn't support my printer so I found the only way was to compile the latest myself work that way. The printer works when set up through the cups web interface just fine. However when trying to set it up properly with a terminal "hp-setup" it never seems able to detect the printer, like it doesn't even exist. I have tried on the latest Kubuntu, a live boot of Ubuntu (both 15.10 with a high enough hplip version to run the printer) and neither of them could see it either. Also same results on an Arch installation. I have tried direct usb connection, and my preferred setup over the network. Nothing I've tried makes the printer visible. There is nothing in the logs except
Code:
Nov  3 16:06:05 failbox hp-setup: hp-setup[3473]: error: No devices found on bus: usb
and
Code:
Nov  4 08:03:32 failbox hp-setup: hp-setup[7185]: error: No devices found on bus: net

What would cause a printer to be invisible to hp-setup when cups can see it just fine?

I can print just fine however without being able to set it up through hp-setup the scanner functionality doesn't work, rather I haven't found how to get it yet without going through hp-setup. Would appreciate suggestions or ideas as this printer is quickly becoming a large paperweight :/ I bought it mainly for scanning...
Edited by Tadaen Sylvermane - 11/4/15 at 3:24pm
 
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post #2 of 3
CUPS is driverless, isn't it? I guess the problem was the install software didn't load the driver
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post #3 of 3
Thread Starter 
No it had the driver. The autodetect connected or over network part wasn't working. The printer never showed up regardless of what I did. However targeting hp-setup directly to the printer's ip worked like a charm.
 
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AMD 5350 Kabini AsRock AM1H-ITX 8gb Gskill Ripjaws (2x4) Samsung 120 Evo 
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WD 1tb 2.5 WD 2tb USB 3.0 Ubuntu Server 16.04 Antec ISK 
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AMD 5350 Kabini AsRock AM1H-ITX 8gb Gskill Ripjaws (2x4) Samsung 120 Evo 
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Overclock.net › Forums › Software, Programming and Coding › Operating Systems › Linux, Unix › [SOLVED] Debian Jessie. No joy with HP Envy 5642 Printer / Scanner. Hp-setup can't see it, Cups can.