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Products Scheduled for EOL

post #1 of 27
Thread Starter 
Recently we have put a great deal of emphasis on streamlining production to better accommodate demand for our products. The steps we have taken so far, have allowed us to reduce lead times by 50% or more since last Spring on most orders. We have also recently launched our new Quick Ship program which allows our customers to order cases, preconfigured with the most popular options, and accessories for shipment within 2 business days. Starting with the SMA8 and STH10, it has been extremely successful and will be expanded to many more models soon. Of course, custom orders will remain an option and we have no plans to change that.

In order to maintain the improved lead times and expand the Quick Ship program, we will need to streamline our product offerings. This will also allow for the introduction of new cases, such as the THW10, which will be released soon. The following models have been slated for end of life (EOL):

  • Mercury S3
  • Mercury S8S
  • Mercury S8 Test Bench
  • Magnum M8A
  • Magnum TX10


Some, like the M8, will be like saying good-bye to an old friend. Of course, support and parts and accessories for these models will be remain available for the foreseeable future, so your investment is protected. The last day to order them will be January 4th, so now is the time, if you have your heart set on one of these classics.

As always, decisions like this aren’t made lightly. We always consider the impact on our community. In order to move forward however, product lines need to be thinned out in order to improve production flow and eventually make room for new ones. We are extremely appreciative of your support over the years and hope to make 2016 the best ever!

Thank you,

Jim Keating
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post #2 of 27
The Mercury 8slots share so many common parts, I can see offering three different variants complicating orders and adding on to assembly times.


A nice thing to do though would be for next year I mean, letting customers that really want a smaller S8 variant or might want to move to a smaller case later on, offer customers ordering an S8 a discount on an “Add S8S conversion kit” as a drop down selection on the S8 order page, just like now customers can get a discount when ordering an S8 by choosing “Add tech station conversion kit” to get the test bench specific parts. OR is that option being removed also?


Wondering will there ever be any new horizontal CL cases ever again?
     
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post #3 of 27
Really love the transparency. Also stoked I ordered my S8S when I did. smile.gif

Now of course lets see what new goodies come out next year for me to open up my wallet for. smile.gif
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post #4 of 27
So if I plan to order case accessories for the TX10, e.g. the TX10 Form Factor Conversion Kit HPTX to XL-ATX, I need to hurry up...? eh-smiley.gif
post #5 of 27
Thread Starter 
No worries about parts and accessories. From my post:

"Of course, support and parts and accessories for these models will be remain available for the foreseeable future, so your investment is protected."

wink.gif
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post #6 of 27
Quote:
Originally Posted by Case Labs View Post

Warning: Spoiler! (Click to show)
Recently we have put a great deal of emphasis on streamlining production to better accommodate demand for our products. The steps we have taken so far, have allowed us to reduce lead times by 50% or more since last Spring on most orders. We have also recently launched our new Quick Ship program which allows our customers to order cases, preconfigured with the most popular options, and accessories for shipment within 2 business days. Starting with the SMA8 and STH10, it has been extremely successful and will be expanded to many more models soon. Of course, custom orders will remain an option and we have no plans to change that.

In order to maintain the improved lead times and expand the Quick Ship program, we will need to streamline our product offerings. This will also allow for the introduction of new cases, such as the THW10, which will be released soon. The following models have been slated for end of life (EOL):

  • Mercury S3
  • Mercury S8S
  • Mercury S8 Test Bench
  • Magnum M8A
  • Magnum TX10




Jim Keating

weirdsmiley.gif

What!

TCO
     
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post #7 of 27
Thread Starter 
I know... I hate losing any of them frown.gif

I'll repeat my post from the Owners Club thread:
Quote:
It is inevitable that over time, things come and go. Otherwise, it would get pretty stagnant. The move to Quick Ship effectively doubles our inventory load for each model, so some made the cut and others didn’t. We wanted to be sure that our lead times would remain stable as the Quick Ship program builds up during 2016 H1. It may be hard to see an old favorite go, but that opens the door for a new one smile.gif

The TX10 was more of a "halo" product, that despite its cost was always a break-even product. It has a very limited market and high support costs, so it was finally time to call it, especially since it has the lowest sales volume and highest inventory load of all the cases. We did sell many more than I ever expected to though.

The S3 has been largely supplanted by the X2M.

The S8S was a popular variation when released, but was still a niche design. Over time, the S8 regained its dominant status by a wide margin.

The M8 will actually continue on, but will be produced as an exclusive OEM product.

We'll just have to see what comes down the road smile smile.gif
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CaseLabs SMA8 LSI RAID Controller Software: Solidworks, Cinema4D, Octane Render, ... 
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post #8 of 27
Quote:
Originally Posted by Case Labs View Post

I know... I hate losing any of them frown.gif

I'll repeat my post from the Owners Club thread:

Yall should make a slim case thinking.gif

TCO

EDIT: And send me a sample so I can fill it up thumbsupsmiley.png
     
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Tons of Fittings Supremacy Evo Copper EK  XSPC 240mm Radiator V3 x 2 Swiftech MCP35X PMW Pump DDC x 2 
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EK Rampage V Mosfet WaterBlock Original CSQ NB Eloops B12 - 2 1300rpm  Phobia 8way 4pin Fan Controller x 2 Ek Single Link CSQ Bridge x 2 
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Bitspower Z Tank (Clear) 250mm x 2 980 WaterBlocks x 2 Ek DDC Pump Top (Acrylic) x 2 Primochill 3/8" x 1/2" OD Clear Tubing 
CoolingCoolingOSMonitor
Bitspower 12mm Acyrlic Tubing 19" x 4  XSPC 3/8" x 1/2" Compression Fittings x 12 Windows 7 Professional 64 Bit Crossover 324K 
MonitorPowerCaseOther
Qnix 2710 Perfect Pixel 1440p  EVGA 1300 G2 CaseLabs SMA8 Darkside 12" Led Lighting  
CPUMotherboardGraphicsRAM
i7 7700k Asus Strix Z270i Gaming GALAX 980TI HOF Corsair Dominator Platinum DDR4 2400  
Hard DriveCoolingCoolingCooling
Crucial 512 SSD EK Supremacy EVO White Bitspower 150ml Reservoir POM White x 2 Swiftech 18w DDC x 2 
CoolingCoolingCoolingCooling
Bitspower 980ti HOF Waterblock (Clear)  EK SE 240mm Slim Radiator EK XE 240mm Radiator x 2 EK DDC Plexi top x 2  
OSKeyboardPowerCase
Windows 7 Professional NEX Moba White Pro EVGA 650 G2 Caselabs S3 
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post #9 of 27
sad-smiley-002.gif


I had always wanted a DD DW29 and when they went away, my heart broke. I already have a TX10-D and hearing this news makes me just wanna hold on to mine for dear life biggrin.gif. I am sadden to see the Mercury lineup reduced, but having gone to school to study business, I understand this is business.


@Mega ManYou didn't get my precioussssssssssssssssssssssss



Edited by wermad - 11/11/15 at 4:51pm
post #10 of 27
Is there by any chance I could order a white S3 before EOL?
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