Originally Posted by Derp
Originally Posted by inedenimadam
We just said screw it and pay for the business class that comes with unlimited. Yeah, its more expensive, but the customer service is 10X better for business customers too...mind you, it still sucks, just sucks less.
Business is more expensive for significantly slower speeds. The $35 fee on a residential plan would be the better deal in most cases.
Its $66.99 for 25/5 residential
Its $87.99 for 75/15 residential
Its $109.99 for 50/10 for business
Yeah, I might be able to save a few bucks, or get better speeds for the same price, but I like picking up the phone and only being on hold for 30 seconds instead of an hour and a half, and having same day technicians if I need them (had to move the router and line under the house, and got a 4 hour turn around from phone call to door). I broke a house phone ( and had to do drywall repair) a few years back dealing with Comcast over a reoccurring outage issue on a residential plan. The customer service is worth the slightly slower speeds with better customer service.