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After windows 10 update Q-code "04" pops up

post #1 of 3
Thread Starter 
After I installed windows 10 everything worked great. The only issue I am having now is that my computer will not shut down when I hit "shut down." I see the Q-code given and it reads "04' and in the manual that means "system is entering S4 sleep state." Theres another "04" I see in the manual and it means "PCH Intialization." So which one is it?

My keyboard, mouse, and monitor shut off, but just not the computer. I have to hit the power button to turn it off.

Any idea how to stop this from happening?
Edited by garretts43 - 11/9/15 at 4:01pm
post #2 of 3
A good place to start would be updating the motherboard BIOS to the latest available. Not sure which error code that indicates- the PCI initialization or sleep.
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FreeNAS
(9 items)
 
Beast
(14 items)
 
Alura :)
(11 items)
 
CPUMotherboardGraphicsRAM
Intel Xeon E3-1245 v5 SuperMicro X11SSM-F-O C236 Integrated 2 x 16GB Kingston ValueRAM ECC KVR21E15D8/16 
Hard DriveCoolingOSPower
5 x 8TB Seagate IronWolf Pro in ZF2 Array CoolerMaster Hyper 212 Evo FreeNAS 11 EVGA SuperNOVA G2 550W Gold 
Case
Fractal Design Node 804 
CPUMotherboardGraphicsRAM
i7 4790k Asus Z97 Pro WIFI-AC Sapphire Nitro Radeon R9 Fury Tri-X OC+  G.Skill 4 x 8GB F3-2133C9D-16GXH 
Hard DriveOptical DriveCoolingOS
2 x Intel 730 480GB SSD in RAID 0 Asus DRW-24B1ST/BLK/B/AS Noctua NH-D15 Winblows 10 Pro x64 
MonitorKeyboardPowerCase
Pixio PX277 Logitech G510 Seasonic SS-660XP2 Fractal Design R4 Blackout 
MouseMouse Pad
Logitech G500 Xtrac Ripper 
CPUMotherboardGraphicsRAM
i5 2500k Asus P8Z68-V Pro MSI R7970 Lightning BE 2 x 4GB G.Skill Ripjaws 2133mhz 
Hard DriveOptical DriveCoolingOS
Mushkin Enhanced Chronos 240GB and WD Black 1TB Asus DRW-24B1ST Cooler Master Hyper 212 EVO Windows 7 Ultimate x64 
MonitorPowerCase
Hannspree 24 inch Thermaltake Tough Power TP-750P 750W Gold Cooler Master HAF 932 
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post #3 of 3
Thread Starter 
figured it out. I turned off "fast start-up" in power options.
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