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Acer XB271HU- share your experience and show pics! - Page 343

post #3421 of 7842
4 monitors in total and 1 more on the way. I gave up i dont want to risk my amazon account just for this.
post #3422 of 7842
Quote:
Originally Posted by Nihaan View Post

4 monitors in total and 1 more on the way. I gave up i dont want to risk my amazon account just for this.
I returned 4 XB271HU's to Amazon and got a polite "how can we fix this / improve" email from them, not one threatening to close my account. Have you returned other items recently? When I returned my monitors to them I took photos of all the defects and put sticky notes pointing out the dead pixels, stuck pixels, and hair under the screen. When I sent back my 4th one I did the same and also spoke with someone over the phone to document everything. Lastly I wrote a polite email in response to their "how can we improve" email, explaining everything again, and they responded with appreciation for the detailed feedback and for me "making sure my buying activity complies with their policies" whatever that means...I assume not just returning due to buyers remorse. All is fine with my account. I haven't since ordered another XB271 from Amazon, so no idea if returning another one would lead to account closure.

I would email them back and explain what you've been going through with this crap QC by Acer. If you return your next one definitely document everything that's wrong with it. I've noticed that Amazon isn't even selling the XB271 at all for the last couple of days, not even an "under investigation" message like before and no "more on the way" notice either. I'm sure they have gotten many returns of this monitor. The XB270HU is under review again too.
Edited by jlp0209 - 2/1/16 at 7:23am
post #3423 of 7842
Quote:
Originally Posted by Benny89 View Post

Got my 4th XB271 and I have ONE RED STUCK PIXEL right in the middle of screen.

Nothing else wrong with it.

I have either the worst luck in planet or there are no good units out there.

That is my 4th XB and 8th AUO panel in total (returned 4 PG279Q before).

Gonna try to run some stuck pixel fix program for couple of hours.....

but really.....mad.gif
That sucks, hope the pixel fix program works. I've never had luck with those programs. You started this helpful thread and I want you to get a good one finally dammit! 7th time was a charm for me, good ones are out there.
post #3424 of 7842
Quote:
Originally Posted by atomicus View Post

So what's the consensus so far... XB271 better odds than XB270? Initial optimism was high, but I'm seeing some shocking pictures lately. Still very much a lottery it seems. I'm waiting on Amazon UK getting it (fulfilled by them), as I know I won't have any issues with return that way.
I also lucked out and got a good one on my first try, but mine does have minor BLB (I'm not such a stickler for that problem, also I don't notice it with my brightness set to 25 for ~120 cd/m2). I would say the XB270 and XB271 probably have similar QC issues... it did sound like the XB271 had better odds at first, but like you said, I've seen a lot of QC complaints here. Since it appears that they're still producing the XB270 with newer panels (and new firmware to OC to 165Hz!), my guess is both have about the same odds at this point.

I wonder if these panels are just too cutting edge for AOC to have a good yield currently? Though it seems like at least half of the problems come from their own poor production (ex. trapped dust & hairs).

It's interesting that Amazon has currently pulled the XB271HU, at least in the U.S. I have to imagine that when I asked for a $50 refund due to price drop, they were more than happy to, since I wasn't one of the many people returning theirs!
post #3425 of 7842
Quote:
Originally Posted by addicTix View Post

Lol.. there's always something wrong with Acer's monitors.
Well, compared to the PG279Q, I think they are pretty good lol smile.gif
Quote:
Originally Posted by Nihaan View Post

Thanks Acer and Asus for crappy monitors, now amazon is threatining me smile.gif
I received something similar, luckily my last XB1 is acceptable so not more lottery for me.
post #3426 of 7842
One thing I find a bit annoying is that on the Lagom LCD settings website I can't get the gamma bars in all 3 categories to 2.2. I get the 48% category to 2.2 since that is most important I guess, but 25% and 10% will be about 2.1 maybe slightly less. This is just by using Windows calibration and not a calibration device. I am thinking of buying one though.

My cheap HP 22bw IPS monitors in my office are perfect color-wise, sharpness, and gamma 2.2 across the board out of the box with no adjustment whatsoever needed.

Is the XB271 defective? Or will a legit calibration device make more adjustments to even out the gamma settings?
post #3427 of 7842
Quote:
Originally Posted by jlp0209 View Post

One thing I find a bit annoying is that on the Lagom LCD settings website I can't get the gamma bars in all 3 categories to 2.2. I get the 48% category to 2.2 since that is most important I guess, but 25% and 10% will be about 2.1 maybe slightly less. This is just by using Windows calibration and not a calibration device. I am thinking of buying one though.

My cheap HP 22bw IPS monitors in my office are perfect color-wise, sharpness, and gamma 2.2 across the board out of the box with no adjustment whatsoever needed.

Is the XB271 defective? Or will a legit calibration device make more adjustments to even out the gamma settings?

I had 2 XB270HUs and 2 PG279Qs and they all did the same thing, most likely they're not very well calibrated at the factory. Although IIRC at 60Hz I had 2.2 gamma on all 3 sections.
post #3428 of 7842
Quote:
Originally Posted by Pereb View Post

I had 2 XB270HUs and 2 PG279Qs and they all did the same thing, most likely they're not very well calibrated at the factory. Although IIRC at 60Hz I had 2.2 gamma on all 3 sections.
I should mention that I run the monitor at 120hz, not 144 or 165. So if I buy a Colormunki that would do a proper calibration of this monitor? Color-wise, I think my own tuning is good. But I am curious how much better the results would be if I got a calibration device, especially for gamma adjustment.
Edited by jlp0209 - 2/1/16 at 9:47am
post #3429 of 7842
Quote:
Originally Posted by jlp0209 View Post

I should mention that I run the monitor at 120hz, not 144 or 165. So if I buy a Colormunki that would do a proper calibration of this monitor? Color-wise, I think my own tuning is good. But I am curious how much better the results would be if I got a calibration device, especially for gamma adjustment.

I used a Colormunki on mine and honestly it wasnt any better than doing it on my own. Save your money if you ask me, and just eyeball it.
post #3430 of 7842
Just curious why the heck it is taking TFT so long to review this monitor? Would love to nab their .icc profile and settings. Kind of unusual it is taking them this long on a high end monitor.
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