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Acer XB271HU- share your experience and show pics! - Page 351

post #3501 of 7723
@jlp0209 - No one is saying keep a product that has defects but if you keep getting shafted stop buying the product?? Clearly the manufacturer has issues with the product so stop supporting it and just wait til someone who has the isht together releases something of good quality.

Amazon's policy IMO is ridiculous because after the 3rd return you'd be stuck with it if I had a say. How many times can you shoot yourselves in the foot?
post #3502 of 7723
Quote:
Originally Posted by GameFX View Post

@jlp0209 - No one is saying keep a product that has defects but if you keep getting shafted stop buying the product?? Clearly the manufacturer has issues with the product so stop supporting it and just wait til someone who has the isht together releases something of good quality.

Amazon's policy IMO is ridiculous because after the 3rd return you'd be stuck with it if I had a say. How many times can you shoot yourselves in the foot?
What's with the trolling here? Seems like every couple of months, there is some post like this ripping on the consumers in this thread that are trying to get an acceptable monitor. Acceptable means something different depending on who you ask, some of us feel that BLB, bad uniformity, bad pixels, etc. is not acceptable when you are spending $800. I certainly don't. I am not getting what I paid for.

Bottom line, it is their rite to exchange it, and is completely between the vendor and the consumer. If the vendor agrees, than what is the problem here?

I don't see any point to your posts other than just to tick people off, nothing useful or constructive coming out of your comments.
post #3503 of 7723
Quote:
Originally Posted by mikesgt View Post

What's with the trolling here? Seems like every couple of months, there is some post like this ripping on the consumers in this thread that are trying to get an acceptable monitor. Acceptable means something different depending on who you ask, some of us feel that BLB, bad uniformity, bad pixels, etc. is not acceptable when you are spending $800. I certainly don't. I am not getting what I paid for.

Bottom line, it is their rite to exchange it, and is completely between the vendor and the consumer. If the vendor agrees, than what is the problem here?

I don't see any point to your posts other than just to tick people off, nothing useful or constructive coming out of your comments.

And nothing useful coming out of the posts about people continuously trying to play a lottery with the monitor either and then stating 'oh crap I got a crappy monitor' - guess I'll send it back and hope for a better one
post #3504 of 7723
What is the gamma on this monitor out of the box? Can it be adjusted in the OSD, or do you have to use additional software?
post #3505 of 7723
Quote:
Originally Posted by GameFX View Post

And nothing useful coming out of the posts about people continuously trying to play a lottery with the monitor either and then stating 'oh crap I got a crappy monitor' - guess I'll send it back and hope for a better one
Then don't read it? lol. The people participating (not trolling) in this thread are all after the same thing, a 165hz IPS gaming monitor that isn't a POS. For $800, we expect nothing less... unfortunately, some folks are getting unacceptable panels and want to talk this through with others that are having similar challenges to get tips on things they may be able to do to fix it themselves or if it is best just to try for another one. I see nothing wrong with people who aren't satisfied with their expensive purchases to come on to this forum and gather opinions about what to do next. As well as share their experiences to hopefully prevent others from having the same issues.

Again, fail to see the point of the trolling here.
Edited by mikesgt - 2/4/16 at 12:01pm
post #3506 of 7723
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post #3507 of 7723
Quote:
Originally Posted by GameFX View Post

@jlp0209 - No one is saying keep a product that has defects but if you keep getting shafted stop buying the product?? Clearly the manufacturer has issues with the product so stop supporting it and just wait til someone who has the isht together releases something of good quality.

Amazon's policy IMO is ridiculous because after the 3rd return you'd be stuck with it if I had a say. How many times can you shoot yourselves in the foot?
If I were exchanging due to buyer remorse, absolutely I should be banned after the 3rd return. My point was it really is case by case basis and these monitors have legitimate defects, BLB among them. I went through 4 monitors on Amazon. I never received a threatening email from them. I did receive an email after the 4th one asking how they can improve on the product. I replied and also spoke with a rep on the phone, they responded with an email thanking me for making sure my buying complies with their policies and appreciating my feedback.

If Amazon doesn't want us buying and returning they shouldn't sell the monitor. As is clearly the case now, it is nowhere to be found on their site along with every other retailer in the U.S. now. Frys inventory on its website has "open box" at many of their store locations. Clearly many other people are returning and not just the vocal people on these forums. If a merchant is selling a product, we should be able to expect that we are getting a product in merchantable condition.
Quote:
Originally Posted by Mack42 View Post

What is the gamma on this monitor out of the box? Can it be adjusted in the OSD, or do you have to use additional software?
It can be adjusted in the OSD but very minimally. I think it only allows you to select 2.2 or 1.8. The better way is to leave it at 2.2 and adjust it in Windows calibration tool. My monitor came with the gamma too light out of the box, probably around 1.8 despite it being set to target 2.2.
post #3508 of 7723
Quote:
Originally Posted by jlp0209 View Post


That's a very broad brush, guys. I went through 2 Asus PG279Qs, the 1st had a dark top half of the screen that was way off compared to bottom half, that could not be fixed with adjustment. It also had bad backlight bleed that was visible in every day normal usage, not just solid black screen. The 2nd one had a bright white hotspot about 5x5 pixels square shape in the middle of the screen. These are flaws that are not tolerable in an $800 monitor.

I went through 7 Acer XB271HU's, yes. I returned not a single one solely due to poor uniformity or normal backlight bleed. The first 6 monitors had a combination of dead pixels, stuck bright pixels, dust under the screen, an eyelash under the screen. One of them was previously opened and re-packaged by Acer, box torn, packaging not sealed, which I posted about earlier and Amazon agreed with me on, spoke with them over email and phone about it.

Who are you people (in general, not you two specifically) to tell me that I should keep a monitor with these defects, which costs $800, just to appease Amazon / NewEgg? I have said many times in this thread and the PG279Q thread that some backlight bleed is not a deal breaker for me. Dead pixels, stuck pixels, hairs, hot spots, heavy BLB are all valid defects that we shouldn't tolerate.

My current XB271HU has some backlight bleed at the bottom center and bottom right. But it is not at all noticeable in regular usage, gaming, or even when displaying a black screen in a normal viewing environment. Not at all similar to the Asus that I tried. Uniformity is close to perfect and no pixel defects. Which is all I ask for. I don't expect perfection.

We are no ones to tell you anything. It is Amazon telling people like you something. We are affected because of behaviors like yours that will result in policies by resellers/vendors to stop offering free returns or having stupid policies like 5 dead pixels or no returns. I can't believe you feel entitled to go through 7 monitors after knowing it is a shoddy product and face no penalty for abusing a lax policy.
post #3509 of 7723
Quote:
Originally Posted by mikesgt View Post

Then don't read it? lol. The people participating (not trolling) in this thread are all after the same thing, a 165hz IPS gaming monitor that isn't a POS. For $800, we expect nothing less... unfortunately, some folks are getting unacceptable panels and want to talk this through with others that are having similar challenges to get tips on things they may be able to do to fix it themselves or if it is best just to try for another one. I see nothing wrong with people who aren't satisfied with their expensive purchases to come on to this forum and gather opinions about what to do next.

Again, fail to see the point of the trolling here.

Had you read the previous post - you'd hopefully understand why I even responded ffs

No one is saying to accept a POS monitor - But if you keep buying the same fkn monitor over and over again and keep getting a crappy one then hopefully your brain turns on and says "geez maybe this monitor or this brand or w/e just is BAD" and I should stop purchasing them?But nah - lets screw logic here and I'll just pray for the best on my Xth one from Amazon. What exactly can you fix?? You can't fix IPS glow - nor can you fix BLB...Stuck pixels? Those solutions work maybe what? 1% of the time....The only thing you can do is return it

Also if you want to have quality products - then maybe stop buying bad ones?
post #3510 of 7723
Quote:
Originally Posted by KickAssCop View Post

We are no ones to tell you anything. It is Amazon telling people like you something. We are affected because of behaviors like yours that will result in policies by resellers/vendors to stop offering free returns or having stupid policies like 5 dead pixels or no returns. I can't believe you feel entitled to go through 7 monitors after knowing it is a shoddy product and face no penalty for abusing a lax policy.
I am in no way abusing the return policy, we'll just have to agree to disagree on that. I "only" went through 4 monitors from Amazon, not 7.

Also the email I got from them as I just stated above was different than the one other people were getting. Not threatening at all.

I don't want to argue w/ you and GameFX, I respect your opinions. Hope to see more people post positive experiences with this monitor which at the end of the day really is awesome.
Edited by jlp0209 - 2/4/16 at 12:10pm
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