Originally Posted by GameFX
@jlp0209 - No one is saying keep a product that has defects but if you keep getting shafted stop buying the product?? Clearly the manufacturer has issues with the product so stop supporting it and just wait til someone who has the isht together releases something of good quality.
Amazon's policy IMO is ridiculous because after the 3rd return you'd be stuck with it if I had a say. How many times can you shoot yourselves in the foot?
If I were exchanging due to buyer remorse, absolutely I should be banned after the 3rd return. My point was it really is case by case basis and these monitors have legitimate defects, BLB among them. I went through 4 monitors on Amazon. I never received a threatening email from them. I did receive an email after the 4th one asking how they can improve on the product. I replied and also spoke with a rep on the phone, they responded with an email thanking me for making sure my buying complies with their policies and appreciating my feedback.
If Amazon doesn't want us buying and returning they shouldn't sell the monitor. As is clearly the case now, it is nowhere to be found on their site along with every other retailer in the U.S. now. Frys inventory on its website has "open box" at many of their store locations. Clearly many other people are returning and not just the vocal people on these forums. If a merchant is selling a product, we should be able to expect that we are getting a product in merchantable condition.
Originally Posted by Mack42
What is the gamma on this monitor out of the box? Can it be adjusted in the OSD, or do you have to use additional software?
It can be adjusted in the OSD but very minimally. I think it only allows you to select 2.2 or 1.8. The better way is to leave it at 2.2 and adjust it in Windows calibration tool. My monitor came with the gamma too light out of the box, probably around 1.8 despite it being set to target 2.2.