Can someone smarter than me explain why, in order to correct the ''vertical line down the middle" issue caused (presumably) by the Gsync module, the monitor must
be sent in?
Why cant it be done by the end user. Is it really that complicated to update the firmware? Does it use a special port, require special physical tools end users wont have access to etc? Is it a support decision to ensure their job security? Or is this simply a management decision to keep customers out of the insides of the monitor, so they dont break one thing when attempting to fix another themselves?
the firmware update is ready but not all the service centers are equipped with the required tool to perform the firmware update so some things are still in process of being prepared
That quote from the Asus support forums mentions a special tool... what are they referring to, because I wouldve thought that updating the firmware is basically sticking something in a USB port (or equiv port) and running the software...Edited by theringisMINE - 7/23/16 at 11:01pm