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Asus ROG Swift PG348Q Worth waiting for? - Page 64  

post #631 of 1177
Quote:
Originally Posted by Ryzone View Post

You just call them up or live chat, I prefer calling. Then you tell them I want to return / or refund. They ask you why give them your reason. Then they hook you up with a shipping label and you go drop it off at UPS and wait patiently for your RMA return to go through.

Haha! Thank you for the fine details! One more question, I guess I should've just asked this first: If you decide to refund, for "minor" defects like dead pixels or backlight bleed, do they ever dispute it and hit you with restocking fees?
post #632 of 1177
Quote:
Originally Posted by chrisnyc75 View Post

Amazon has the most lax and hassle-free return policy in the business. You have 30 days to return any item for any reason whatsoever (or no reason at all) for a full refund, you just click the "return this item" button and follow the directions.

Newegg is a little trickier, they tend to charge a "restocking fee" of like 10%.

Yeah 10% for this monitor is pretty decent sized hit. I guess I'll just stick to Amazon. Thanks!
post #633 of 1177
Quote:
Originally Posted by wovie View Post

Haha! Thank you for the fine details! One more question, I guess I should've just asked this first: If you decide to refund, for "minor" defects like dead pixels or backlight bleed, do they ever dispute it and hit you with restocking fees?

No, Amazon will never charge you a restocking fee. Just make sure you buy it from Amazon (or "shipping by Amazon") rather than from a marketplace seller advertising on Amazon. As long as Amazon ships it, you're covered by the Amazon return policy. Only thing is you have to pay return shipping (which they just deduct from the refund amount). As you may have noticed by now, I'm a big fan of Amazon's service - I buy pretty much anything & everything from Amazon nowdays.... and when it comes to a big purchase like this, that you're just not quite sure about, there's nothing better than the 30-day hassle free return policy. If you pull the trigger, but then decide 3 weeks from now that you should have waited, you just box it up and send it back, no hassles.

That said, I'm pretty sure this monitor isn't on Amazon (US) yet and won't be for at least a few more weeks.
Edited by chrisnyc75 - 2/9/16 at 7:38am
post #634 of 1177
Quote:
Originally Posted by chrisnyc75 View Post

That said, I'm pretty sure this monitor isn't on Amazon (US) yet and won't be for at least a few more weeks.

Yep I know. I was debating whether to wait for my local MC to stock it or pull the trigger as soon as Amazon gets it. Sounds like I'll be putting Amazon and Asus to the test!
post #635 of 1177
Quote:
Originally Posted by chrisnyc75 View Post

No, Amazon will never charge you a restocking fee. Just make sure you buy it from Amazon (or "shipping by Amazon") rather than from a marketplace seller advertising on Amazon. As long as Amazon ships it, you're covered by the Amazon return policy. Only thing is you have to pay return shipping (which they just deduct from the refund amount). As you may have noticed by now, I'm a big fan of Amazon's service - I buy pretty much anything & everything from Amazon nowdays.... and when it comes to a big purchase like this, that you're just not quite sure about, there's nothing better than the 30-day hassle free return policy. If you pull the trigger, but then decide 3 weeks from now that you should have waited, you just box it up and send it back, no hassles.

That said, I'm pretty sure this monitor isn't on Amazon (US) yet and won't be for at least a few more weeks.

If you return for a legit reason Amazon pays the return shipping, not you. I've returned many things to amazon smile.gif I also order WAY to much from them. 100 orders in past 6 months alone....I'm addicted, but like you I'ma big fan of their customer service, which is why I keep shopping there!
post #636 of 1177
Quote:
Originally Posted by BanditBBS View Post

If you return for a legit reason Amazon pays the return shipping, not you. I've returned many things to amazon smile.gif I also order WAY to much from them. 100 orders in past 6 months alone....I'm addicted, but like you I'ma big fan of their customer service, which is why I keep shopping there!

Yeah, me too. I literally don't remember the last thing I bought that I didn't buy from Amazon. lol

And yeah, if the item is defective, they pay the return shipping. If you return it just because you decided you don't want it, or whatever, then you pay the return shipping.
post #637 of 1177
Quote:
Originally Posted by wovie View Post

- usually prefer a brick and mortar because that's always hassle-free.

This statement blows my mind.

I haven't purchased really anything from physical store in probably 10 years, and certainly not computer gear... Physically going to a store and being forced to talk to the idiots behind the counter is far, FAR more of a hassle than ordering online from literally anywhere. In the states, at minimum you often save sales tax of 8+%. That's worth not going to a store alone.
post #638 of 1177
Just had an email from overclockers saying the product I was interested in is now in stock. Checked and there was only one left, went pretty quick too, checked 5 minutes later,, GONE!

Ops forgot to mention, the last one was nabbed by me! :-P

Already had the email saying its been picked ready for dispatch :-))))))))))))
Edited by SRPlus - 2/9/16 at 9:00am
post #639 of 1177
Quote:
Originally Posted by sl4ppy View Post

This statement blows my mind.

I haven't purchased really anything from physical store in probably 10 years, and certainly not computer gear... Physically going to a store and being forced to talk to the idiots behind the counter is far, FAR more of a hassle than ordering online from literally anywhere. In the states, at minimum you often save sales tax of 8+%. That's worth not going to a store alone.

Haha, yeah I'm a big fan of retail stores. They all know online shopping is taking over, so they pretty much bend over backwards to accommodate you. Just not too long ago I broke one of the header pins on my mobo because I was being too hasty, and they let me exchange for a brand new one - long after their official 30-day return policy.

Yes I paid an extra 6% for sales tax but it sure beats $150 for a new mobo.

Monitors, specifically, are really convenient because I can just bring it back, for any reason, and get a new one to play with - all in the same day. Only problem with this PG348Q is it's a pretty niche (and expensive) item so stock is going to be hard to come by. My local MC gets 1 Acer X34 every 2 months it seems, haha.
Edited by wovie - 2/9/16 at 8:47am
post #640 of 1177
Quote:
Originally Posted by wovie View Post

Haha, yeah I'm a big fan of retail stores. They all know online shopping is taking over, so they pretty much bend over backwards to accommodate you. Just not too long ago I broke one of the header pins on my mobo because I was being too hasty, and they let me exchange for a brand new one - long after their official 30-day return policy.

Yes I paid an extra 6% for sales tax but it sure beats $150 for a new mobo.

Monitors, specifically, are really convenient because I can just bring it back, for any reason, and get a new one to play with - all in the same day. Only problem with this PG348Q is it's a pretty niche (and expensive) item so stock is going to be hard to come by. My local MC gets 1 Acer X34 every 2 months it seems, haha.

Interestingly, it's been killing me that my local MC has 5 X34s in stock pretty much all the time and I'm trying to hold out for the Asus.. The self control has been difficult to master. smile.gif
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