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Windows 10 lost activation. Win 7 key now invalid

post #1 of 14
Thread Starter 
Today I have a message that my windows is not activated.
I gave my win7 key (on the back of my laptop) to an incomprehensible indian guy on the phone. Wasted a good 20 mins to hear him tell me the key I have been using for so long is invalid.
He asked me to call Dell to get a product key (?)
What the heck is going on? First time this ever happen to me.
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My System
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i7-4790k MSI Z97 Gaming 5 Sapphire R9 290X Tri-X 2x8gb ADATA 2133MHz CL10 
Hard DriveCoolingOSKeyboard
Mushkin 1 TB SSD & Samsung F3 spinpoint 1 TB MCP655A + 2 x MCP320 + EK supreme copper Win10 Corsair K70 Lux 
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Corsair 750W Bitphenix Monstrous water cooling case Logitech G9X 
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post #2 of 14
Dell are normally quite helpful if these things happen, if you explain the situation, they will probably give you another key.
Piledriver Reborn
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Piledriver Reborn
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Kingston SSDNow 120GB M.2 Seagate Constellation ES 2TB Sandisk X110 128gb  Enermax UCTP12P 120mm x 5 
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Phanteks U-Type Black Windows 10 Pro Samsung 27" Curved S27D590C Corsair K95 RGB Platinum 
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post #3 of 14
I have the same issue with one of my retail 7 keys!
X79-GCN
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X79-GCN
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Samsung 840 Pro 120GB EK Supremacy (CPU) NF F12's P/P (360 Rad)  NF A14's (420 Rad)  
CoolingCoolingCoolingCooling
XSPC Chrome Compression Fittings EK RES X3 150 Primochill PremoFlex Advanced LRT Clear 1/2 ID EK-FC (R9 290X) 
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post #4 of 14
Thread Starter 
Dell can only sell me a 20$ CD. It will install OEM win7. They can't give me another key.
If it continues like that... Linux time. Ain't spending a single dollar on a mammoth computer.
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-4790k MSI Z97 Gaming 5 Sapphire R9 290X Tri-X 2x8gb ADATA 2133MHz CL10 
Hard DriveCoolingOSKeyboard
Mushkin 1 TB SSD & Samsung F3 spinpoint 1 TB MCP655A + 2 x MCP320 + EK supreme copper Win10 Corsair K70 Lux 
PowerCaseMouse
Corsair 750W Bitphenix Monstrous water cooling case Logitech G9X 
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Reply
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-4790k MSI Z97 Gaming 5 Sapphire R9 290X Tri-X 2x8gb ADATA 2133MHz CL10 
Hard DriveCoolingOSKeyboard
Mushkin 1 TB SSD & Samsung F3 spinpoint 1 TB MCP655A + 2 x MCP320 + EK supreme copper Win10 Corsair K70 Lux 
PowerCaseMouse
Corsair 750W Bitphenix Monstrous water cooling case Logitech G9X 
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post #5 of 14
Try activation by phone.
Workstation mk II
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ASUS A73S
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Core i7 2670qm ASUSTeK K73SD GeForce 610M 8 GB Samsung 
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750 GB Hitachi HTS54somenumbers Matshita DVD-RAM UJ8B0AW Laptop cooling — snakey heatpipe, some heatsink... Windows 8 pro 
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Some 17" 1600×900 glossy panel, not too shabby. LG Flatron W2343T Most keys are perfect square. A few elongated r... The AC/DC adapter makes a high-pitched sighing ... 
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Not slim. Nexus silent mouse Custom handmade Built in, some realtek crap. 
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Pentium® III-S 1.13 GHz Compaq ProLiant ML330 G2 ATI Rage XL/XC 2 GB Kingston 
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A couple 500GB SCSI II disks in raid 1. 120GB SCSI II disk HL-DT-ST DVD-RAM Stock. It’s noisy. 
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Workstation mk II
(16 items)
 
ASUS A73S
(16 items)
 
 
CPUMotherboardGraphicsGraphics
Intel Core i7-4790K Gigabyte G1.Sniper 5 GTX 1080 8GB GB GTX 1080 8GB GB 
RAMHard DriveHard DriveCooling
G.Skill Ares 16GB 2133 dual channel kit Crucial 893 GB SSD 3x HGST 3TB SATA3 H110i v2 
OSMonitorKeyboardPower
Windows 10 Acer XB271HK FILCO Majestouch 2 EVGA Supernova 1300 80 gold 
CaseMouseMouse PadAudio
Corsair 900D Cougar 700M Mionix Sargas 400 Asus Xonar u7 
CPUMotherboardGraphicsRAM
Core i7 2670qm ASUSTeK K73SD GeForce 610M 8 GB Samsung 
Hard DriveOptical DriveCoolingOS
750 GB Hitachi HTS54somenumbers Matshita DVD-RAM UJ8B0AW Laptop cooling — snakey heatpipe, some heatsink... Windows 8 pro 
MonitorMonitorKeyboardPower
Some 17" 1600×900 glossy panel, not too shabby. LG Flatron W2343T Most keys are perfect square. A few elongated r... The AC/DC adapter makes a high-pitched sighing ... 
CaseMouseMouse PadAudio
Not slim. Nexus silent mouse Custom handmade Built in, some realtek crap. 
CPUMotherboardGraphicsRAM
Pentium® III-S 1.13 GHz Compaq ProLiant ML330 G2 ATI Rage XL/XC 2 GB Kingston 
Hard DriveHard DriveOptical DriveCooling
A couple 500GB SCSI II disks in raid 1. 120GB SCSI II disk HL-DT-ST DVD-RAM Stock. It’s noisy. 
OSPowerCaseAudio
Windows XP Pro SP 3 Some PSU I pulled out from under my bed. Compaq. Very genuine case. Some Legacy audio. 
OtherOther
Realtek RTL8169/8110 Gigabit ethernet NIC AMI MegaIDE raid controller 
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post #6 of 14

Did you use local profile or Outlook/hotmail ? 

If you have used Oulook/hotmail as your account it should automaticly acctivate windows.

post #7 of 14
I think but do not know you are in a catch 22 situation. Dell, and any other prebuilt "buys" special key usage, they are able to sell their prebuilt for less. Part of the arrangement is Dell handles their own software.
If this is as I understand it Dell supplied Windows 7 software on a hard drive partition.
When you went to the Windows 10 Microsoft used a not Dell version software/password. Though it seems very strange we are not seeing lots of complaints of this.
What Dell is saying is you corrupted their software, so should pay for disc.
Unless you know someone who has one.
I do not know if you could have created back up media before trying Windows 10.
Pay the $20..
post #8 of 14
You're going to be fine if your laptop has a legible Windows 7 sticker on the bottom.
Heisenberg
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Heisenberg
(10 items)
 
Redemption
(18 items)
 
 
CPUGraphicsRAMHard Drive
Intel Core 2 Extreme @ 2.8GHz (upgrade) Intel GMA 950 2 x 2 DDR2 667MHz (upgrade) 120GB Mushkin ECO2 
Optical DriveOSMonitorPower
Replaced with 42 W/hr aux battery Mint 17.3 1280x800 Dell 65w Dell Adapter 
CaseOther
Latitude D630 Chassis Intel 7260-802.11ac 2x2 
CPUMotherboardGraphicsRAM
Not telling AsRock something Pixel Pusher 2 x 8 GB AMD Radeon RAM @ 1600mhz (All the VM's) 
Hard DriveHard DriveHard DriveOptical Drive
Crucial M4 128GB (8 second boot) Western Digital RE4 1TB Western Digital RE4 2TB Pioneer Blu-Ray Reader/Writer 
CoolingOSMonitorKeyboard
Cooler Master Hyper 212 Evo Windows 8.1 Pro x64 Dell U2713HM IBM Model M (CLICKY!!) 
PowerCaseMouseAudio
Antec HCG-900 NZXT Source 210 (it was cheap) Logitech G502 Schiit Modi 
AudioAudio
Sennheiser HD 598 M-Audio AV40's 
CPUMotherboardGraphicsRAM
Intel Core i5-4200U Microsoft BGA1168 Intel HD 4400 8 GB LPDDR3 Dual Channel @ 1600mhz 
Hard DriveOSMonitorKeyboard
SK Hynix 256GB SSD Windows 8.1 Professional 1920 x 1080p IPS Display Microsoft Touch Cover 2 
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48w PSU 
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post #9 of 14
Thread Starter 
Quote:
Originally Posted by KYKYLLIKA View Post

Try activation by phone.

Yes I tried but it failed. I then was transferred to a real person paid less than the minimal wage in India.
Quote:
Originally Posted by Bloodys View Post

Did you use local profile or Outlook/hotmail ? 
If you have used Oulook/hotmail as your account it should automaticly acctivate windows.

Local profile...
Quote:
Originally Posted by brasslad View Post

I think but do not know you are in a catch 22 situation. Dell, and any other prebuilt "buys" special key usage, they are able to sell their prebuilt for less. Part of the arrangement is Dell handles their own software.
If this is as I understand it Dell supplied Windows 7 software on a hard drive partition.
When you went to the Windows 10 Microsoft used a not Dell version software/password. Though it seems very strange we are not seeing lots of complaints of this.
What Dell is saying is you corrupted their software, so should pay for disc.
Unless you know someone who has one.
I do not know if you could have created back up media before trying Windows 10.
Pay the $20..

I really hope not. I will wait a while and try again to activate. Still wish that it is just a temporary bug.
Quote:
Originally Posted by coachmark2 View Post

You're going to be fine if your laptop has a legible Windows 7 sticker on the bottom.

Microsoft employee said the key on the sticker was invalid!
Edited by Just a nickname - 1/20/16 at 11:07am
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-4790k MSI Z97 Gaming 5 Sapphire R9 290X Tri-X 2x8gb ADATA 2133MHz CL10 
Hard DriveCoolingOSKeyboard
Mushkin 1 TB SSD & Samsung F3 spinpoint 1 TB MCP655A + 2 x MCP320 + EK supreme copper Win10 Corsair K70 Lux 
PowerCaseMouse
Corsair 750W Bitphenix Monstrous water cooling case Logitech G9X 
  hide details  
Reply
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
i7-4790k MSI Z97 Gaming 5 Sapphire R9 290X Tri-X 2x8gb ADATA 2133MHz CL10 
Hard DriveCoolingOSKeyboard
Mushkin 1 TB SSD & Samsung F3 spinpoint 1 TB MCP655A + 2 x MCP320 + EK supreme copper Win10 Corsair K70 Lux 
PowerCaseMouse
Corsair 750W Bitphenix Monstrous water cooling case Logitech G9X 
  hide details  
Reply
post #10 of 14

try using outlook/hotmail account if you have one instead of local profile should fix the problem and give like 10 min time and restart.

I know it sounds strange but  I had simmilar issue and it worked.

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