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[Newegg] Xbox 360 Wireless Controller for Windows & Xbox 360 $27.99 - Page 2

post #11 of 28
Thread Starter 
Quote:
Originally Posted by iRUSH View Post

Interesting! I'll let you know when mine gets here. I think it's tomorrow.

I just got done with a 30 minute live chat with newegg. They are sending me a new one in advance and the rep guaranteed this time it would be brand new in retail packaging. I am still very skeptical on how someone chatting with me in a cubicle, miles away from their shipping centers could be so sure.
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post #12 of 28
Brown box for me too with no dongle. Very disappointed! I'm going to call them now.
post #13 of 28
No refund, no dongle, what a joke. Now if you look at the description it states there's not usb dongle. Crafty newegg....I've about had it with your shenanigans.
post #14 of 28
This sounds like a OPEN BOX or REFURBISHED item which were not in the description. SHAME on NEWEGG this round which described this as NEW. I don't know any Wireless or Wired MS XBOX 360 Controller(s) that come NEW in a regular brown box. Never ever heard of it. Possible Paypal refunds can be had on this apparent tainted deal.
post #15 of 28
Wow. I'm glad I dodged this. I was very close to pulling the trigger on this a couple of days ago. Hopefully anyone who was misled by this gets their problem resolved.
Edited by brocoolio - 1/30/16 at 10:11pm
post #16 of 28
I got mine and can confirm these are either used or refurb, as on one of the controllers right button has that brown gunk build up you get after long use without proper cleaning. I've spent way too much at Newegg and I'm absolutely disgusted they pulled this. I refuse to shop TD because of their hinkiness, but only other options are typically higher price, and this would have caused me to swear off Newegg. Not sure what to do now if they are going to refuse to take these back.
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post #17 of 28
Quote:
Originally Posted by Vf2ss View Post

I got mine and can confirm these are either used or refurb, as on one of the controllers right button has that brown gunk build up you get after long use without proper cleaning. I've spent way too much at Newegg and I'm absolutely disgusted they pulled this. I refuse to shop TD because of their hinkiness, but only other options are typically higher price, and this would have caused me to swear off Newegg. Not sure what to do now if they are going to refuse to take these back.

Check the reviews on this particular controller now. I'll be leaving mine today as well. Dirty stuff. I'm still working on a refund.
post #18 of 28
Newegg changed the product description where the first line now states, "Wireless Controller only, does not come with a USB receiver " however, it does not state it is refurbs or used nor does it state the condition is new.
Edited by sk2play - 1/31/16 at 11:11am
post #19 of 28
Thread Starter 
I can't wait to not get the correct item a 2nd time around, then rub the chat transcript in their face when the rep assured I would be getting a shiny new retail product.

Oh and I've submitted a critical review twice now and newegg keeps deleting it. Now that I have Prime, I don't see me being a dedicated egg customer like I was for the past 14 years.
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post #20 of 28
Quote:
Originally Posted by Jayjr1105 View Post

I can't wait to not get the correct item a 2nd time around, then rub the chat transcript in their face when the rep assured I would be getting a shiny new retail product.

Oh and I've submitted a critical review twice now and newegg keeps deleting it. Now that I have Prime, I don't see me being a dedicated egg customer like I was for the past 14 years.

I know this is a small priced item but it's shady of them and out of principal I will be moving most of my hardware purchases to Amazon.

I've spent thousands their over the years and I have seen a slight decline in a few aspects of their process as a whole.

Shipping is not what it use to be. Their smart post is rather "dumb" and I've watched my items sit local for a few days just to meet the time originally expected as delivery.

Items damaged upon receiving and their unwillingness to return without an absurd restocking fee. Happened with a case recently too.

Then there's this thread.

There's more but the wall of text is rather large already lol.
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