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PC Re-boots during games

post #1 of 27
Thread Starter 
I've had this problem before and took it back to the place I bought it from while it was under warranty and last time they said it was the RAM and replaced it and my PC worked fine for about a year after. But now it's doing the same thing, so I ran the windows memory diagnostic tool to confirm if it was my RAM again, and both times I have ran it, it came back good. So this worries me that maybe my motherboard could be going out. What other ways could I test to find out what might be making my PC re-boot. I have a 1000 watt power supply, so it's not starving for power. i-7 4770K CPU with a CPU cooler, 16 GB of RAM, GTX 970 GPU. Thanks for any help.
post #2 of 27
Quote:
Originally Posted by cthulhucometh View Post

I've had this problem before and took it back to the place I bought it from while it was under warranty and last time they said it was the RAM and replaced it and my PC worked fine for about a year after. But now it's doing the same thing, so I ran the windows memory diagnostic tool to confirm if it was my RAM again, and both times I have ran it, it came back good. So this worries me that maybe my motherboard could be going out. What other ways could I test to find out what might be making my PC re-boot. I have a 1000 watt power supply, so it's not starving for power. i-7 4770K CPU with a CPU cooler, 16 GB of RAM, GTX 970 GPU. Thanks for any help.

When was the last time you reinstalled Windows?
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post #3 of 27
Thread Starter 
2 days ago. I actually re-installed Windows after the issue popped up. Still happens afterwards.
post #4 of 27
If you're sure it's a memory issue, and you've ruled out windows problems:
1) relax the memory timings or clock speed in the bios
2) re-seat the ram. (maybe swap which ram is in which slots as well)
3) remove 1 stick of ram. (1 pair if you have more than 2 sticks). Make sure the mandatory slot(s) are still populated
4) re-seat the CPU, as it contains the memory controller.

Try step 1, and if the problem returns, move on down the list.
post #5 of 27
Thread Starter 
Quote:
Originally Posted by Imitationcrabme View Post

If you're sure it's a memory issue, and you've ruled out windows problems:
1) relax the memory timings or clock speed in the bios
2) re-seat the ram. (maybe swap which ram is in which slots as well)
3) remove 1 stick of ram. (1 pair if you have more than 2 sticks). Make sure the mandatory slot(s) are still populated
4) re-seat the CPU, as it contains the memory controller.

Try step 1, and if the problem returns, move on down the list.
Actually I'm not sure if it's a RAM issue or not, that's just what it was last time this happened. I actually did reseat the RAM and it helped, but it still does it some.
post #6 of 27
Do you have an older video card laying around to test with? Duh you do, integrated on the CPU try running games off the iGPU. Tell us if you still crash.
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post #7 of 27
You havent give us much to go on. It helps to use rigbuilder and then put that in your sig.

Is the system overclocked at all? Does it still fail at stock clocks? When gaming, how hot does the cpu/mem/gpu get? What specific components do you have for mobo/mem/psu? What have you got for cooling?
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post #8 of 27
Thread Starter 
Quote:
Originally Posted by michael-ocn View Post

You havent give us much to go on. It helps to use rigbuilder and then put that in your sig.

Is the system overclocked at all? Does it still fail at stock clocks? When gaming, how hot does the cpu/mem/gpu get? What specific components do you have for mobo/mem/psu? What have you got for cooling?
No, it was overclocked before but it was unstable so they set it back to factory. I just got done playing SC2 and my temps are 37C i7 4770K, Motherboard is a MSI Z87-G45 and its at 35C, GPU GTX 970 Asus Strix at 50C. I also do have a CPU cooler, but I'll have to wait till I powerdown to tell you what it is. And RAM is Corsair Vengence 16 GB DDR3 at 800 MHz
Edited by cthulhucometh - 1/24/16 at 10:59am
post #9 of 27
Which 1000 watt PSU? and wattage has nothing to do with if its working or not.
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post #10 of 27
Coming back sorry for the late reply. Did you try just the on board graphics with the 970 removed? We need to isolate the issue to the specific part.
Quote:
And RAM is Corsair Vengence 16 GB DDR3 at 800 MHz

That's 1600mhz memory, memory operates at dual data rate(ddr) of it's default speed of 800mhz.

Isolating the problem is important because too many points of issues can always skew the resolution. Remove as many points of issues. For example if the 970 is removed and the game works, it means the GPU is the problem. If it doesn't work it means the the problem exists elsewhere.

If iGPU works then,
Problems is 970
If not then,
Problem remains on system parts. Unplug more devices, USB and additional storage.
If it works then,
Problem is one of the connected devices.
If not then,
Problem is isolated to the motherboard, CPU and ram.

There follow that programming.
Edited by SpeedyVT - 1/24/16 at 11:16am
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