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[OC3D] Seagate Hit with Class Action Lawsuit for High Failure Rates

post #1 of 261
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Seagate Hit with Class Action Lawsuit for High Failure Rates

Quote:
Seagate has just been hit with a Class Action Lawsuit for the High Failure Rates of their 3TB hard drives (both internal and external) and Seagate's "inability to deliver non-defective hard drives that conform to their express and implied warranties".

While Seagate has advertised their drives as "reliable" and "dependable" allegations have often been levied against the company that their drives have been some of the most unreliable on the market, with the Plaintiff claiming that the drives were "defective and failed prematurely at spectacularly – and in many respects unprecedentedly – high rates" and is taking action against the company both for himself and all affected consumers.
Quote:
This is a class action arising from Defendant Seagate Technology, LLC’s (“Defendant”) repeated failure and inability to deliver non-defective hard drives that conform to their express and implied warranties; its breach of consumer protection, unfair competition and false advertising laws; and its unjust enrichment.
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The class action lawsuit goes on to cite data from Backblaze as evidence against Seagate, with Backblaze having on several occasions reported that Seagate is among the worst manufacturer on the market who have failure rates that are often much higher than that of other manufacturers.
Quote:
As demonstrated by consumer experience and reports released by Backblaze, a data backup company, the true failure rate of the Drives was substantially higher than advertised, and the Drives did not last nearly as long as comparable devices from other manufacturers or even other models manufactured by Defendant.



Quote:
Seagate Hard Drives
DEFENDANT NAME: Seagate Technologies LLC
CASE NUMBER: 5:16-cv-00523
COURT: U.S. District Court for the Northern District of California
PRACTICE AREA: Consumer Rights
STATUS: Active
DATE FILED: 02/01/16
KEY ATTORNEYS:
Steve W. Berman
Jeff D. Friedman
RELATED DOCUMENTS:
Feb. 1, 2016 Complaint

Did you buy Seagate’s Barracuda 3TB Hard Disk Drive or Backup Plus 3TB External Hard Disk Drive? You may be entitled to reimbursement under federal consumer laws.
FILL OUT THE FORM TO FIND OUT YOUR RIGHTS ?

Hagens Berman and Sheller P.C. are investigating Seagate Technologies for selling hard drives that routinely failed at exceptionally high rates, leaving consumers with broken hardware and significant loss of data. Consumers filed a national class-action lawsuit, and the law firms are seeking more information from affected consumers.

These particular hard drives were marketed as innovative, fast, powerful, reliable, dependable, and having extremely low failure rates, when in reality, the failure rate of the drives was substantially higher than advertised. Consumers report them failing as an unprecedented rate – sometimes even days after their first use.

According to the firms' investigation, Seagate promised purchasers that it would replace the failed hard drives, but replacements were also defective, and failed at extremely high rates, leaving Seagate’s warranty promise unfulfilled, and consumers without working hard drives.

Consumers have reportedly lost tons of data unexpectedly, as Seagate’s hard drives failed to live up to the advertised promises, violating federal consumer laws.

If you purchased Seagate’s Barracuda 3TB Hard Disk Drive or Backup Plus 3TB External Hard Disk Drive, you may be entitled to damages including replacement costs and damages from loss of data and data recovery expenses.

Find out your rights. Fill out the form to contact our legal team ?

https://www.hbsslaw.com/cases/seagate
Edited by ondoy - 2/2/16 at 8:14am
post #2 of 261
I didn't know hitachi is that reliable, i'll kep that in mind
post #3 of 261
Ive had one Seagate 3tb die and the worst thing is have a 2nd one that's a awaiting certain death it seems.
post #4 of 261
Smells fishy to me. Last backblaze graph I saw showed Seagate fail rate on par with WD.
post #5 of 261
Always buy Seagate, never a problem.
post #6 of 261
Quote:
Originally Posted by davio View Post

Always buy Seagate, never a problem.

Well, that settles it. Anecdotal evidence saves the day. Case dismissed.
post #7 of 261
I mean is that actually true? 15% failure seems insane.
post #8 of 261
And so it begins. The neverending posts of anecdotal "I bought 1 drive once and it never had a problem". Honestly who cares if your minuscule sample of seagate drives are just fine. Statistically they're not.

Win or lose (and lets be real, they're probably going to win), seagate loses either way due to the bad publicity in this.
post #9 of 261
The data is coming from backblaze, a company that buys external HDD's rips them from their chassis and sticks them into servers. This does not represent 99% of consumer use. It's very misleading to go by their data, as it would be like taking a soccer goalie and playing him as a forward, the skill sets are vastly different. For all we know, seagate may handle head parking and power loss much better than hitachi, but since backblaze runs the hdd's 24/7 it wouldnt show up in the report.
post #10 of 261
Quote:
Originally Posted by s-x View Post

The data is coming from backblaze, a company that buys external HDD's rips them from their chassis and sticks them into servers. This does not represent 99% of consumer use. It's very misleading to go by their data, as it would be like taking a soccer goalie and playing him as a forward, the skill sets are vastly different. For all we know, seagate may handle head parking and power loss much better than hitachi, but since backblaze runs the hdd's 24/7 it wouldnt show up in the report.

If all their drives undergo the same stress then it is reliable as they are all in the same environment and there is no bias. Hitachi having the lowest failure rate is due to the quality of their products.

 

I have a 1TB Hitachi that has been working flawlessly for seven years. If only the same could be said about the WD and Seagate drives I've had in the same period.

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The girlfriend.
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The Mistress
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Media Server
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CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
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