Overclock.net › Forums › Industry News › Hardware News › [OC3D] Seagate Hit with Class Action Lawsuit for High Failure Rates
New Posts  All Forums:Forum Nav:

[OC3D] Seagate Hit with Class Action Lawsuit for High Failure Rates - Page 17

post #161 of 261
Quote:
Originally Posted by StephenP85 View Post

Has there been a discussion in this thread about whether Seagate should actually be sued for this? Or that it would uphold in court?

-snip-

I am genuinely curious.

Anybody an actual lawyer here?

I'm also very interested in whether this case has actual legal precedent or if it's just customers who are annoyed by the fact that they have to keep mailing in dead drives and are using BackBlaze's data to back up their claims.

If they're advertising something like "the lowest failure rate in the business" or some other very low failure rates that don't line up with, say, their internal data (such as accepted/completed RMAs), I think that it could technically classify as false or deceptive advertising (misleading customers, false/inaccurate information, etc), which is illegal in the US and most (if not all) "1st world" countries.
Dani
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k Gigabyte GA-Z97N-Gaming 5 GTX 670 G.Skill Ares 
Hard DriveHard DriveHard DriveCooling
Crucial MX100 Toshiba Laptop Drive WD Blue 2.5" XSPC Raystorm 
CoolingCoolingCoolingOS
EK FC670 Alphacool ST30 4x Darkside Gentle Typhoon Win7 Ultimate 
MonitorKeyboardPowerCase
Nixeus Vue 27 Smart 68 or WhiteFox Silverstone SX600-G EVGA Hadron Air 
Mouse
Mad Catz R.A.T.7 
  hide details  
Reply
Dani
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k Gigabyte GA-Z97N-Gaming 5 GTX 670 G.Skill Ares 
Hard DriveHard DriveHard DriveCooling
Crucial MX100 Toshiba Laptop Drive WD Blue 2.5" XSPC Raystorm 
CoolingCoolingCoolingOS
EK FC670 Alphacool ST30 4x Darkside Gentle Typhoon Win7 Ultimate 
MonitorKeyboardPowerCase
Nixeus Vue 27 Smart 68 or WhiteFox Silverstone SX600-G EVGA Hadron Air 
Mouse
Mad Catz R.A.T.7 
  hide details  
Reply
post #162 of 261
Quote:
Originally Posted by parityboy View Post

There maybe something in that. tongue.gif I read somewhere once that 3TB drives are in fact 4TB drives that didn't make the cut, much like AMD and their 3-core CPUs. If that's the case, then it would make sense that bad platters are being recycled into lower capacity units. It would also point to what? as the cause of failure.

I'm sure a drive can be "shorted" in its firmware to ignore sectors past a certain range, or to ignore data coming from a certain head, so even if a side of a given platter is defective and isn't having data stored on it, this should not impact the quality of a drive in terms of its lifespan. However, if a "3TB" drive is in fact a 4TB drive with a couple heads missing, perhaps that causes a mechanical imbalance in the head pack?

Or perhaps they skimped on the rest of the build quality in order to recoup their R&D costs at a faster rate? It would be interesting to find out how long a new product line takes to balance the books... smile.gif

Completely accurate. At one stage you could use a bug in ancient versions of Norton ghost to access the disabled capacity. Eg a 320 GB drive could have contained four 100 GB platters.
post #163 of 261
Quote:
Originally Posted by r0llinlacs View Post

Hitachi A/C? I'm starting to get curious about the range of products they produce. It seems like they make everything.

Add planes, trains and I think ships biggrin.gif
Quote:
Originally Posted by Zero4549 View Post

Very very seldomly do they produce a new line of disk drives just for use as externals. It is much cheaper to just use existing product line and stick them in some plastic shells with a usb controller and a small power supply.

WD is the only one I can think of doing so, the Elements range has the USB connector directly on the drive itself whereas all the other externals use a standard SATA drive with a SATA/USB bridge PCB. You'll find that the Elements are the shortest external 2.5" drives because of this.

For what it's worth, I work in the hardware distribution channel and I can tell you that Seagate has a fairly low failure rate... With the exception of the ST3000DM001 in question, which has a far higher warranty return rate than any other drive I've seen.
post #164 of 261
I'm actually curious why WD's failure rate is "so much" higher than the HGST drives, considering HGST is a WD-owned company. Hitachi doesn't actually make drives anymore, as they sold their drive sectors to WD (as HGST) and Toshiba back in 2012. Unless their drives are older than that, which I'm sure a great deal of them are.
Dani
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k Gigabyte GA-Z97N-Gaming 5 GTX 670 G.Skill Ares 
Hard DriveHard DriveHard DriveCooling
Crucial MX100 Toshiba Laptop Drive WD Blue 2.5" XSPC Raystorm 
CoolingCoolingCoolingOS
EK FC670 Alphacool ST30 4x Darkside Gentle Typhoon Win7 Ultimate 
MonitorKeyboardPowerCase
Nixeus Vue 27 Smart 68 or WhiteFox Silverstone SX600-G EVGA Hadron Air 
Mouse
Mad Catz R.A.T.7 
  hide details  
Reply
Dani
(17 items)
 
  
CPUMotherboardGraphicsRAM
i5 4690k Gigabyte GA-Z97N-Gaming 5 GTX 670 G.Skill Ares 
Hard DriveHard DriveHard DriveCooling
Crucial MX100 Toshiba Laptop Drive WD Blue 2.5" XSPC Raystorm 
CoolingCoolingCoolingOS
EK FC670 Alphacool ST30 4x Darkside Gentle Typhoon Win7 Ultimate 
MonitorKeyboardPowerCase
Nixeus Vue 27 Smart 68 or WhiteFox Silverstone SX600-G EVGA Hadron Air 
Mouse
Mad Catz R.A.T.7 
  hide details  
Reply
post #165 of 261
Quote:
Originally Posted by timerwin63 View Post

I'm actually curious why WD's failure rate is "so much" higher than the HGST drives, considering HGST is a WD-owned company. Hitachi doesn't actually make drives anymore, as they sold their drive sectors to WD (as HGST) and Toshiba back in 2012. Unless their drives are older than that, which I'm sure a great deal of them are.

I'm assuming the Hitachi drives are still made by the same Hitachi supplier and factories as before which is different than the WD ones.
Foot Warmer
(11 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 4670k @ 4.2ghz core/4ghz uncore MSI Z87 G45 Gaming Powercolor Radeon R9 280 OC 16GB G.Skill Ripjaws X 1866mhz 
Hard DriveHard DriveCoolingMonitor
2TB Seagate Barracuda 7200.14 128GB Adata SP920  Corsair H80i  LG 22EN33 
PowerCaseMouse
Corsair CX600v2.3 Antec 302 Zalman M200 
  hide details  
Reply
Foot Warmer
(11 items)
 
  
CPUMotherboardGraphicsRAM
Intel i5 4670k @ 4.2ghz core/4ghz uncore MSI Z87 G45 Gaming Powercolor Radeon R9 280 OC 16GB G.Skill Ripjaws X 1866mhz 
Hard DriveHard DriveCoolingMonitor
2TB Seagate Barracuda 7200.14 128GB Adata SP920  Corsair H80i  LG 22EN33 
PowerCaseMouse
Corsair CX600v2.3 Antec 302 Zalman M200 
  hide details  
Reply
post #166 of 261

Very likely Seagate would win because the backblaze result is based on 7×24 non stop server usage which is not what a home user grade hdd design to do at all.
post #167 of 261
Quote:
Originally Posted by timerwin63 View Post

I'm actually curious why WD's failure rate is "so much" higher than the HGST drives, considering HGST is a WD-owned company. Hitachi doesn't actually make drives anymore, as they sold their drive sectors to WD (as HGST) and Toshiba back in 2012. Unless their drives are older than that, which I'm sure a great deal of them are.

You need to look at what models they use. They mainly use home user grade cheapest wd hdd and server grade hitachi hdd.
post #168 of 261

Irrelevant which drives they use as long as they're all subjected to the same stress and the same environment. Quality is all that matters then and Seagate are just terrible.

 

My own server is on 24 hours a day thus any drive that can't take that is not worth buying to me thus I do not buy Seagate.


Edited by Liranan - 2/13/16 at 8:06am
The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
post #169 of 261
Anecdotal I know, but Seagates were always the drives that seemed to fail the most back in my desktop support days versus our WD and Hitachi counterparts. In line with this graph? I don't know, but definitely a higher rate and its kept me from using them personally since.

Not really surprised here.
The New Precious
(21 items)
 
My Precious...
(24 items)
 
 
CPUMotherboardGraphicsRAM
[Intel] Core i7-4790k [ASUS] Z97-DELUXE [ASUS] GTX 980 Strix [Corsair] Vengance Pro Series 16GB DDR3-2400 
Hard DriveHard DriveCoolingCooling
[Crucial] M550 512GB [WD] Black 3TB x 2 [EK] Supremacy EVO - Gold [EK] GTX 980 Strix - Fullcover w/ Backplate 
CoolingCoolingCoolingCooling
[EK] D5 X-RES Top 100 w/ D5 Vario [Monsoon] 3/8" ID 5/8" OD Compressions - Gold [XSPC] EX240 x 2 [Corsair] SP120 x 5 / AF120 x 1 
OSMonitorKeyboardPower
[Windows] 8.1 Pro 64-bit [BenQ] XL2420TX [Corsair] K70 - Red switches [Corsair] AX750 
CaseMouseAudioAudio
[Corsair] Carbide Air 540 [Razer] Naga Epic [Audio Technica] ATH-A700  [Antlion] ModMic 
Other
[Lamptron] FC5-V2  
CPUMotherboardGraphicsRAM
[Intel] Core i7-960 [ASUS] Rampage III Formula [EVGA] GTX 670 FTW 2GB [Corsair] Dominator-GT 6GB DDR3-1866 
Hard DriveHard DriveHard DriveCooling
[Crucial] M4 128GB [Samsung] Spinpoint F3 1TB x2 [WD] Caviar Black 750GB [XSPC] Raystorm 
CoolingCoolingCoolingCooling
[EVGA] GTX 680 Hydro Copper w/ Backplate  [XSPC] EX360 and EX240 [XSPC] Dual-bay Res w/ [Swiftech] MCP655 [Scythe] Gentle Typhoon AP-15 x 5 
CoolingOSMonitorKeyboard
[Bitfenix] Spectre Pro Red LED - 140mm x 4 [Windows] 7 Ultimate 64-Bit [BenQ] XL2420TX [Saitek] Cyborg V.5 Red LED 
PowerCaseMouseAudio
[Corsair] AX850 [NZXT] Switch 810 Matte Black [Razer] Naga Epic Red LED [Audio Technica] ATH-A700 
AudioOther
[ASUS] Xonar Essence STX [Lamptron] FC5-V2 
CPUGraphicsRAMHard Drive
[Intel] Core M-5Y10 [Intel] HD Graphics 5300 [Generic?] 8 GB DDR3 [Generic?] 256GB SSD 
OSMonitor
[Microsoft] Windows 10 1920 x 1080 
  hide details  
Reply
The New Precious
(21 items)
 
My Precious...
(24 items)
 
 
CPUMotherboardGraphicsRAM
[Intel] Core i7-4790k [ASUS] Z97-DELUXE [ASUS] GTX 980 Strix [Corsair] Vengance Pro Series 16GB DDR3-2400 
Hard DriveHard DriveCoolingCooling
[Crucial] M550 512GB [WD] Black 3TB x 2 [EK] Supremacy EVO - Gold [EK] GTX 980 Strix - Fullcover w/ Backplate 
CoolingCoolingCoolingCooling
[EK] D5 X-RES Top 100 w/ D5 Vario [Monsoon] 3/8" ID 5/8" OD Compressions - Gold [XSPC] EX240 x 2 [Corsair] SP120 x 5 / AF120 x 1 
OSMonitorKeyboardPower
[Windows] 8.1 Pro 64-bit [BenQ] XL2420TX [Corsair] K70 - Red switches [Corsair] AX750 
CaseMouseAudioAudio
[Corsair] Carbide Air 540 [Razer] Naga Epic [Audio Technica] ATH-A700  [Antlion] ModMic 
Other
[Lamptron] FC5-V2  
CPUMotherboardGraphicsRAM
[Intel] Core i7-960 [ASUS] Rampage III Formula [EVGA] GTX 670 FTW 2GB [Corsair] Dominator-GT 6GB DDR3-1866 
Hard DriveHard DriveHard DriveCooling
[Crucial] M4 128GB [Samsung] Spinpoint F3 1TB x2 [WD] Caviar Black 750GB [XSPC] Raystorm 
CoolingCoolingCoolingCooling
[EVGA] GTX 680 Hydro Copper w/ Backplate  [XSPC] EX360 and EX240 [XSPC] Dual-bay Res w/ [Swiftech] MCP655 [Scythe] Gentle Typhoon AP-15 x 5 
CoolingOSMonitorKeyboard
[Bitfenix] Spectre Pro Red LED - 140mm x 4 [Windows] 7 Ultimate 64-Bit [BenQ] XL2420TX [Saitek] Cyborg V.5 Red LED 
PowerCaseMouseAudio
[Corsair] AX850 [NZXT] Switch 810 Matte Black [Razer] Naga Epic Red LED [Audio Technica] ATH-A700 
AudioOther
[ASUS] Xonar Essence STX [Lamptron] FC5-V2 
CPUGraphicsRAMHard Drive
[Intel] Core M-5Y10 [Intel] HD Graphics 5300 [Generic?] 8 GB DDR3 [Generic?] 256GB SSD 
OSMonitor
[Microsoft] Windows 10 1920 x 1080 
  hide details  
Reply
post #170 of 261
Quote:
Originally Posted by Sir Beregond View Post

Anecdotal I know, but Seagates were always the drives that seemed to fail the most back in my desktop support days versus our WD and Hitachi counterparts. In line with this graph? I don't know, but definitely a higher rate and its kept me from using them personally since.

Not really surprised here.

Well if you worked in support you will have more drives failing that more people own.
Ishimura
(21 items)
 
Silent Knight
(13 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7 3770K @ 4.6GHz ASRock Z77E-ITX eVGA GTX 1080 Ti Hybrid AVEXIR Blitz 1.1 16GB DDR3-2400MHz CL10 
Hard DriveHard DriveCoolingCooling
SanDisk Ultra II 960GB Toshiba X300 5TB Corsair H100i GTX eVGA Hybrid Water Cooler  
CoolingOSMonitorKeyboard
4x GentleTyphoon AP-15 Windows 10 Pro 64-Bit Philips Brilliance BDM4065UC 4K Razer BlackWidow Chroma  
PowerCaseMouseMouse Pad
eVGA SuperNOVA 750 G3 Define Nano S Logitech G502 Proteus Core PECHAM Gaming Mouse Pad XX-Large 
AudioAudioAudioAudio
Audioengine D1 DAC Mackie CR Series CR3 Audio-Technica ATH-M50 Sennheiser HD 598 
Audio
Sony XB950BT 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 955 @ 4.2GHz ASUS M4A79XTD EVO AMD Radeon HD 7970 3GB @ 1200/1500 2x 4GB G.SKILL Ripjaws X DDR3-1600 
Hard DriveHard DriveHard DriveCooling
OCZ Agility 3 60GB WD Caviar Green 1.5TB 2 x Seagate Barracuda 2TB XSPC Raystorm 
CoolingCoolingOSPower
EK-FC7970 XSPC RS360 Windows 10 Pro 64-Bit Corsair TX750 
Case
NZXT Switch 810  
  hide details  
Reply
Ishimura
(21 items)
 
Silent Knight
(13 items)
 
 
CPUMotherboardGraphicsRAM
Intel Core i7 3770K @ 4.6GHz ASRock Z77E-ITX eVGA GTX 1080 Ti Hybrid AVEXIR Blitz 1.1 16GB DDR3-2400MHz CL10 
Hard DriveHard DriveCoolingCooling
SanDisk Ultra II 960GB Toshiba X300 5TB Corsair H100i GTX eVGA Hybrid Water Cooler  
CoolingOSMonitorKeyboard
4x GentleTyphoon AP-15 Windows 10 Pro 64-Bit Philips Brilliance BDM4065UC 4K Razer BlackWidow Chroma  
PowerCaseMouseMouse Pad
eVGA SuperNOVA 750 G3 Define Nano S Logitech G502 Proteus Core PECHAM Gaming Mouse Pad XX-Large 
AudioAudioAudioAudio
Audioengine D1 DAC Mackie CR Series CR3 Audio-Technica ATH-M50 Sennheiser HD 598 
Audio
Sony XB950BT 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 955 @ 4.2GHz ASUS M4A79XTD EVO AMD Radeon HD 7970 3GB @ 1200/1500 2x 4GB G.SKILL Ripjaws X DDR3-1600 
Hard DriveHard DriveHard DriveCooling
OCZ Agility 3 60GB WD Caviar Green 1.5TB 2 x Seagate Barracuda 2TB XSPC Raystorm 
CoolingCoolingOSPower
EK-FC7970 XSPC RS360 Windows 10 Pro 64-Bit Corsair TX750 
Case
NZXT Switch 810  
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
  Back to Forum: Hardware News
Overclock.net › Forums › Industry News › Hardware News › [OC3D] Seagate Hit with Class Action Lawsuit for High Failure Rates