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[OC3D] Seagate Hit with Class Action Lawsuit for High Failure Rates - Page 3

post #21 of 261
I know it's just anecdotal but I've never had a seagate drive die. Granted I am using a couple of their 500gb drives from like 5-6 years ago which I assume fail less than the 1TB+ ones.
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post #22 of 261
I have four of that same model Seagate. The hard drive itself doesn’t die, but somehow it regularly fails to the point where it refuses to read any data. If backup is not made before that, data will be lost without any SMART showing or diagnostics showing errors like broken blocks and whatnot. If you format the drive, it will act as brand new and work approximately the same amount of time before failing in the same manner again. The clear indicator of coming failure is a sound that feels like “click-griiiiind-click”. When this sound happens, I find a small amount of corrupted data on the drive. The drive’s RPM also varies quite a bit. Not as bad as the WD “variable RPM” hard drives, but in a larger window than any other hard drive I owned in the past five years. This makes it a particularly poor choice for raid arrays since increasing number of hard drives can also increase your chance to fail the array if it is not a mirror. At one point, I lost all sound on about 10 hours of video footage with the picture remaining mostly intact.
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post #23 of 261
Honestly after the whole Maxtor merger/buyout Seagate got a lot worse.
Literally the next generation of hard drives they released had firmware issues like the old Maxtor drives did and then they changed their warranty like an after thought then the dark ages of the 1.5tb days of higher than average failure rates.

Almost to the same level as Hitachi deathstars.
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post #24 of 261
Seagate have a valid case

Backblaze have damaged their rep by showing stats based on drives sourced from all over the place and not guaranteed to be even new .
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post #25 of 261
I never had any problems with Seagate maybe im special? lol Although I only buy 500GB HDD from them.
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post #26 of 261
more anecdotal information but i have had about 15 seagate drives over the past 4 years or so and every single one failed within 2 years. bad luck maybe?
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post #27 of 261
Quote:
Originally Posted by s-x View Post

The data is coming from backblaze, a company that buys external HDD's rips them from their chassis and sticks them into servers. This does not represent 99% of consumer use. It's very misleading to go by their data, as it would be like taking a soccer goalie and playing him as a forward, the skill sets are vastly different. For all we know, seagate may handle head parking and power loss much better than hitachi, but since backblaze runs the hdd's 24/7 it wouldnt show up in the report.

They buy hard drives in bulk like any other datacenter. They DO NOT rip them from external hard drives you silly goose.
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post #28 of 261
Quote:
Originally Posted by cdawwgg View Post

They buy hard drives in bulk like any other datacenter. They DO NOT rip them from external hard drives you silly goose.

From Backblaze:
Quote:
Shucking is a good thing
The going rate for a 3TB external drive at Costco or Best Buy was $169. Internal drives, like those inside your computer and the ones we typically use in our storage pods, were at least $100 more and were becoming nearly impossible to find, having been bought by HP, Apple and Dell for their systems. Our “choice” to use external drives meant they had to be “shucked” – a process where the internal drive is removed from its case – before being deployed into a Backblaze storage pod. In addition to the price of the drive there were now extra costs to shuck the drives, extra costs to recycle the shucked parts, and once shucked we couldn’t return a bad drive, but it was still less expensive than buying internal drives even if we could find them. Problem solved, Costco here we come.
post #29 of 261
Wow got to love the sue happy environment we live in. How about this: Back your stuff up. If it fails go buy a hard drive from somebody else? Not that hard unless you are looking for a free payday which sadly is the case these days.
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post #30 of 261
I have a lot of questions about that graph. My intuition is that what we are looking at is percent failures without any corrections on proportion of drives. It doesn't make sense to me that that failure rate on 1.5tb drives would be higher than the failure rate of 3tb and 4tb drives, just from an engineering standpoint.
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