Originally Posted by Schytte
So I have had this mouse for a week now. A few things stand out. First thing is that the mousewheel is insanely bad and has been since the second I opened the box. I don't know if my mouse is broken, but when I scroll it'll sometimes get very loose to the point where moving the mouse results and a very loud rattle and it's physically noticeable as the whole mouse feels shaky. I will then have to press down the mousewheel hard and scroll in order to kind of "put it into place". Then after scrolling 2 minutes it happens again. Second thing is the clicks. If I haven't clicked either buttons for a few minutes it sounds like there's a double click (it isn't, but it sounds like it). Is this normal or is my mouse broken? My package was pretty damaged so I have a strong suspicion that might be it although I can't see any visibile damage on the mouse itself.
oh man! sorry to hear that. if your package was damaged though theres a good chance the mouse was also pretty damaged. Using mine, it doesn't do ANY of that. You will have to RMA. RMA is pretty simple and they offer great communication, I know from experience I had to send mine back and they offered to test the mouse by opening it and make sure everything is running great. Think you could upload a video?