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Logitech G502 has developed double click on right click click

post #1 of 7
Thread Starter 
And as a Gaming mouse that's no use at all, its the fairly new Gaming mouse from them Logitech G502, I'm desperately trying to get into Rainbow 6 Siege, but with this mouse I'm just making a fool of myself with the developed double click. I've had this before with Logitech and its so annoying poor QC on them.

Yes I've enabled single click in Windows.

Has anyone else had problems with this mouse? is there a fix? if not what can I do? I've heard Logitech require you to jump through hoops for warranty and that's stressful but I'll do it if need be.

To describe the problem more accurately, its the important left click button that has went wrong on mine after only seemingly 6 months use or so? sometimes if I centre my finger towards the left or right of the LMB it can work, but not in the middle and its a wide button.

But maybe "working sometimes" is not my proper definition of a gaming mouse! that annoying double click click is driving me up the wall on general windows work as well.

Its not an overused mouse and I'm very sad with how Logitech QC can be so lax.

So how can I get this thing changed for something that works please?
Edited by Katana1000 - 2/22/16 at 8:38pm
post #2 of 7
Well Omron's tolerances supposedly aren't the tightest to boot.
post #3 of 7
I've heard logitech is actually quite good about their warranties and that may be your best option. Your other option is pretty much to get a new switch, unsolder the old one, and solder the new one in assuming it is actually a problem with the switch and obviously that will void the warranty.
post #4 of 7
i would RMA since you still have warranty.

in most cases, it's just a small part inside the switch wearing out. that part just gets 'tired' after a bunch of clicking, and it needs some love.
the M1 of a deathadder i have had the double-click issue on M1. all i did was open up the omron switch (no soldering needed) and straightened out the part responsible:


another option is replacing the entire switch, but you'd have to order the part and then (de)solder..


some mice and some switches seem to develop this issue more quick than others, but in general it's not specific to the G502 or to logitech mice fyi.
post #5 of 7
Quote:
Originally Posted by qsxcv View Post

idk how relevant this is to g402 but i fixed my g100s' left click issues by opening up the switch and scratching the contacts gently with a small screwdriver.

although g502 is such a pain to open you might as well just get a new one from logitech
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(15 items)
 
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kbp v80 matias quiet silverstone sx500-lg ncase m1 v3 logitech g100s with mcu replaced by teensy2.0 
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post #6 of 7
Thread Starter 
Quote:
in most cases, it's just a small part inside the switch wearing out. that part just gets 'tired' after a bunch of clicking, and it needs some love.

Just to clarify and I edited what I could, its the left button, I'm quite dyslexic sorry, but its still a double click button.

The important trigger button in FPS games, beginning to think this was a repackaged item sold to me as new now?

No mouse should wear out this quick given the little use I've had with it. I will look at who sold it to me, bought a lot of stuff last year, but its either OcUK or Scan.

Maybe I'll try Logitech, what's the procedure?

I can deffo find the receipt and purchase date, will take a little time though.
Edited by Katana1000 - 2/22/16 at 8:57pm
post #7 of 7
Quote:
Originally Posted by Katana1000 View Post

Just to clarify and I edited what I could, its the left button, I'm quite dyslexic sorry, but its still a double click button.

The important trigger button in FPS games, beginning to think this was a repackaged item sold to me as new now?

No mouse should wear out this quick given the little use I've had with it. I will look at who sold it to me, bought a lot of stuff last year, but its either OcUK or Scan.

Maybe I'll try Logitech, what's the procedure?

I can deffo find the receipt and purchase date, will take a little time though.
Doubt they did anything fishy with your mouse, my da2013 only lasted 6 months before getting the double clicking bug aswell
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