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[SOLVED] HD4600 out of range, how to fix it?

post #1 of 7
Thread Starter 
Whatever I'm trying, I can't fix it. I set the custom resolution to 2560 x 1440. It was 1920 x 1080. I deleted the HD4600 drivers over and over agian, but it will go 2560 x 1440 after and I'm having a black screen. For now I'm in safe mod or low-res mode. Is there any possibility to manually delete a file, so the custom resolution will be deleted? Or do I need to format and re-install Windows 10?
post #2 of 7
Quote:
Originally Posted by ronaldoz View Post

Whatever I'm trying, I can't fix it. I set the custom resolution to 2560 x 1440. It was 1920 x 1080. I deleted the HD4600 drivers over and over agian, but it will go 2560 x 1440 after and I'm having a black screen. For now I'm in safe mod or low-res mode. Is there any possibility to manually delete a file, so the custom resolution will be deleted? Or do I need to format and re-install Windows 10?

What type of cable connection are you using?
 
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My Girlfriend #3
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post #3 of 7
Thread Starter 
Quote:
Originally Posted by Peter Nixeus View Post

What type of cable connection are you using?

It's HDMI. But I know custom resolutions are a bit weird. I also used this for my laptop (HD4000), so I could actually use 2560 x 1440 on my external monitor. I think the laptop reset resolution when it's out of range. I really want to delete the custom resolution.
post #4 of 7
Quote:
Originally Posted by ronaldoz View Post

It's HDMI. But I know custom resolutions are a bit weird. I also used this for my laptop (HD4000), so I could actually use 2560 x 1440 on my external monitor. I think the laptop reset resolution when it's out of range. I really want to delete the custom resolution.

Was it working fine before you updated to Windows 10?

Did you changed to a different type/brand of HDMI cable?

Technically HDMI output ports on a laptop, even though its HDMI 1.4, cannot support 2560x1440 without some custom resolution tweeking. Try setting the refresh rate to 30Hz with 2560x1440.

If your latpop has a DisplayPort output and your Monitor has a DisplayPort input, that would be your best and ideal solution.
 
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My Girlfriend #3
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CPUMotherboardGraphicsRAM
AMD FX-8350 4.0GHz 8-Core Processor Gigabyte 970A-UD3H XFX AMD Radeon RX 480 8GB OC Black Edition GSkill Sniper 8GB DDR3 
Hard DriveHard DriveCoolingOS
Crucial MX100 128GB SSD Toshiba 2TB 7200RPM HDD NZXT Kraken X41 Water Cooler Windows 8.1 Pro 
MonitorKeyboardPowerCase
NX-VUE24 Freesync 144Hz Gaming Monitor Nixeus MODA v2 Mechanical Keyboard - Brown Swit... Enermax Triathlor 550W Modular PSU NZXT S340 
MouseMouse PadAudioAudio
Nixeus REVEL PMW3360 Gaming Mouse ROCCAT SENSE Nixeus ARC 4.0 Bluetoth Speakers (Prototype) Nixeus Rival Headphones (Prototype) 
CPUMotherboardGraphicsRAM
Intel i5-3570K Gigabyte H77N-Wifi Mini-iTX Gigabyte Windforce Nvidia GTX 670  Corsair Vengeance 8GB DDR3 1600 
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Samsung 830 SSD 128GB Seagate Barracuda 1TB 7200RPM NZXT Kraken X31 Water Cooler Windows 8.1 
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Nixeus Vue 27" IPS LED 2560x1440 DisplayPort MA... Nixeus MODA Mechanical Keyboard - Brown Switch ... Enermax Triathlor 550W Modular PSU Cool Master Elite 130 Mini-iTX Case 
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post #5 of 7
Thread Starter 
Quote:
Originally Posted by Peter Nixeus View Post

Was it working fine before you updated to Windows 10?

Did you changed to a different type/brand of HDMI cable?

Technically HDMI output ports on a laptop, even though its HDMI 1.4, cannot support 2560x1440 without some custom resolution tweeking. Try setting the refresh rate to 30Hz with 2560x1440.

Thanks, to be clear: I'm on a desktop in Windows 10 with HD4600. With the laptop I was also using Windows 10, but with HD4000.

My R9 290 died, so I was using this HD4600 for the first time. It was working fine on 1920 x 1080, but not after setting the custom resolution. I've been using HDMI / 2560 x 1440 @ HD4000. It was working fine, but I had to set it correctly. But if it was not working, the resolution reset to the previous. Now this HD4600 does not do that. I can't really set anything anymore (in safe mod or low-res mod, this low-res mod start without VGA driver). I could only use 64Hz at the moment.

So if I restart normal (also after deleting the HD4600 drivers) it will automatically change to 2560 x 1440 and leaving a black screen. It's not out of range BTW. Sorry, that happened with D-Sub.
post #6 of 7
Quote:
Originally Posted by ronaldoz View Post

Thanks, to be clear: I'm on a desktop in Windows 10 with HD4600. With the laptop I was also using Windows 10, but with HD4000.

My R9 290 died, so I was using this HD4600 for the first time. It was working fine on 1920 x 1080, but not after setting the custom resolution. I've been using HDMI / 2560 x 1440 @ HD4000. It was working fine, but I had to set it correctly. But if it was not working, the resolution reset to the previous. Now this HD4600 does not do that. I can't really set anything anymore (in safe mod or low-res mod, this low-res mod start without VGA driver). I could only use 64Hz at the moment.

So if I restart normal (also after deleting the HD4600 drivers) it will automatically change to 2560 x 1440 and leaving a black screen. It's not out of range BTW. Sorry, that happened with D-Sub.

Disconnect your monitor from the computer, unplug the monitor power supply, and shut down your PC. Power on the PC, then reconnect the monitor and boot it up. Doing this is trying to cause the monitor and PC connection to establish a new hand shake and get rid of that custom resolution setting.

Does your PC mother board have a DisplayPort output and your monitor have a DisplayPort input?
 
My Girlfriend #3
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD FX-8350 4.0GHz 8-Core Processor Gigabyte 970A-UD3H XFX AMD Radeon RX 480 8GB OC Black Edition GSkill Sniper 8GB DDR3 
Hard DriveHard DriveCoolingOS
Crucial MX100 128GB SSD Toshiba 2TB 7200RPM HDD NZXT Kraken X41 Water Cooler Windows 8.1 Pro 
MonitorKeyboardPowerCase
NX-VUE24 Freesync 144Hz Gaming Monitor Nixeus MODA v2 Mechanical Keyboard - Brown Swit... Enermax Triathlor 550W Modular PSU NZXT S340 
MouseMouse PadAudioAudio
Nixeus REVEL PMW3360 Gaming Mouse ROCCAT SENSE Nixeus ARC 4.0 Bluetoth Speakers (Prototype) Nixeus Rival Headphones (Prototype) 
CPUMotherboardGraphicsRAM
Intel i5-3570K Gigabyte H77N-Wifi Mini-iTX Gigabyte Windforce Nvidia GTX 670  Corsair Vengeance 8GB DDR3 1600 
Hard DriveHard DriveCoolingOS
Samsung 830 SSD 128GB Seagate Barracuda 1TB 7200RPM NZXT Kraken X31 Water Cooler Windows 8.1 
MonitorKeyboardPowerCase
Nixeus Vue 27" IPS LED 2560x1440 DisplayPort MA... Nixeus MODA Mechanical Keyboard - Brown Switch ... Enermax Triathlor 550W Modular PSU Cool Master Elite 130 Mini-iTX Case 
MouseMouse PadAudio
SteelSeries DOTA 2 Rival Mouse SteelSeries QcK Nixeus Earphones ER-BKSL14 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Processor Black Edition MSI 870A-G54 XFX AMD Radeon 7850 1GB Corsair XMS DDR3 8GB 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 2TB 7200RPM LG CD/DVD Combo Drive Antech H20 950 Khuler Windows 7 Ultimate 
MonitorKeyboardPowerCase
Nixeus Vue 27" H-IPS 2560x1440 WQHD Monitor NX... Nixeus MODA Mechanical Keyboard - Brown Switch ... OCZ Fatal1ty Modular 550 Watt Modular PSU Roswill Challenger-U3 Mid-Tower ATX Case 
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Gigabyte M6800 
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My Girlfriend #3
(15 items)
 
 
CPUMotherboardGraphicsRAM
AMD FX-8350 4.0GHz 8-Core Processor Gigabyte 970A-UD3H XFX AMD Radeon RX 480 8GB OC Black Edition GSkill Sniper 8GB DDR3 
Hard DriveHard DriveCoolingOS
Crucial MX100 128GB SSD Toshiba 2TB 7200RPM HDD NZXT Kraken X41 Water Cooler Windows 8.1 Pro 
MonitorKeyboardPowerCase
NX-VUE24 Freesync 144Hz Gaming Monitor Nixeus MODA v2 Mechanical Keyboard - Brown Swit... Enermax Triathlor 550W Modular PSU NZXT S340 
MouseMouse PadAudioAudio
Nixeus REVEL PMW3360 Gaming Mouse ROCCAT SENSE Nixeus ARC 4.0 Bluetoth Speakers (Prototype) Nixeus Rival Headphones (Prototype) 
CPUMotherboardGraphicsRAM
Intel i5-3570K Gigabyte H77N-Wifi Mini-iTX Gigabyte Windforce Nvidia GTX 670  Corsair Vengeance 8GB DDR3 1600 
Hard DriveHard DriveCoolingOS
Samsung 830 SSD 128GB Seagate Barracuda 1TB 7200RPM NZXT Kraken X31 Water Cooler Windows 8.1 
MonitorKeyboardPowerCase
Nixeus Vue 27" IPS LED 2560x1440 DisplayPort MA... Nixeus MODA Mechanical Keyboard - Brown Switch ... Enermax Triathlor 550W Modular PSU Cool Master Elite 130 Mini-iTX Case 
MouseMouse PadAudio
SteelSeries DOTA 2 Rival Mouse SteelSeries QcK Nixeus Earphones ER-BKSL14 
CPUMotherboardGraphicsRAM
AMD Phenom II X4 965 Processor Black Edition MSI 870A-G54 XFX AMD Radeon 7850 1GB Corsair XMS DDR3 8GB 
Hard DriveOptical DriveCoolingOS
Seagate Barracuda 2TB 7200RPM LG CD/DVD Combo Drive Antech H20 950 Khuler Windows 7 Ultimate 
MonitorKeyboardPowerCase
Nixeus Vue 27" H-IPS 2560x1440 WQHD Monitor NX... Nixeus MODA Mechanical Keyboard - Brown Switch ... OCZ Fatal1ty Modular 550 Watt Modular PSU Roswill Challenger-U3 Mid-Tower ATX Case 
Mouse
Gigabyte M6800 
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post #7 of 7
Thread Starter 
Quote:
Originally Posted by Peter Nixeus View Post

Disconnect your monitor from the computer, unplug the monitor power supply, and shut down your PC. Power on the PC, then reconnect the monitor and boot it up. Doing this is trying to cause the monitor and PC connection to establish a new hand shake and get rid of that custom resolution setting.

Does your PC mother board have a DisplayPort output and your monitor have a DisplayPort input?

Thanks, I will try this. My monitor got a DP, but the HD4600 not. My R9 290 did.

Update
Before disconnecting the monitor, I manually installed the HD4600 drivers. It worked. Also after restarting the system. This settings did not work at all before. Because I wanted to delete the HD4600 drivers (after the black screen), Windows automatically installed the drivers again. Resulted in a black screen. That's why I restarted in low-res mod (no VGA drivers are load). I did not know manually installing the drivers might help. So I did this in low-res mod.

HvRRazi.png
Edited by ronaldoz - 3/17/16 at 12:58pm
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