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Logitech G900 Chaos Spectrum announced - Page 193

post #1921 of 2273
Quote:
Originally Posted by VESPA5 View Post

I would hate to RMA this thing. It's one of my favorite mice. But I'm not exaggerating. Even with the LEDs off, after 1+ hour of playing BF4, the battery meter via LGS states 60% left. When I plug it via USB, it jumps back up to almost 85%. I either have a defective unit or the software can't effectively tell me how much battery life my G900 really has. In any case, I just play with a nice flimsy rubber USB cable attached. And yep, contacting Logitech support is hit and miss. If you pipe up a storm on their 'Community' forums, someone will get you customer support immediately

Just return it to the reseller for refund if you recently bought the thing. Otherwise RMA with Logitech. Mine last whole day. plug it in overnight(my monitor's usb ports have always-on charging) and it is back to full in the morning.
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post #1922 of 2273
Quote:
Originally Posted by VESPA5 View Post

I would hate to RMA this thing. It's one of my favorite mice. But I'm not exaggerating. Even with the LEDs off, after 1+ hour of playing BF4, the battery meter via LGS states 60% left. When I plug it via USB, it jumps back up to almost 85%. I either have a defective unit or the software can't effectively tell me how much battery life my G900 really has. In any case, I just play with a nice flimsy rubber USB cable attached. And yep, contacting Logitech support is hit and miss. If you pipe up a storm on their 'Community' forums, someone will get you customer support immediately

Hmm and here I thought they were pretty decent considering how most people are able to get them and then actually receive some pretty good deals with them.

The bigger issue I have is that their local support number literally says 24/7, during their working hours "Due to unforeseen circumstances, we are unable to answer/service your call right now. Try calling us back later".
And that has been for 4 days now... I'm soon to overdue the date when I can actually refund the thing and I haven't yet gotten an answer on the forums, on my support ticket, nor the phone number.
So the EU support is seemingly complete *cough*, but the US ones are answering.
Problem is, I haven't yet spoken to them about my issue and I doubt they'll be able to actually fix it either. Last time I got to them, all I asked for, was the local number, which is a dead-end.

EDIT: And yeah, just spoke with em a moment ago, asked them a Netherlands number since it's where the piece came from, the warehouse. Number unavailable.
And as usual for a typical, almost India-like, call center, the rep. kept on repeating it 3 times that they only service US and Canada even though I told her right off the bat that I'm basically from the other side of globe.
Edited by Huzzaa - 8/12/16 at 8:22am
post #1923 of 2273
Quote:
Originally Posted by VESPA5 View Post

I have yet to figure this out myself. I personally never thought Logitech had great peripheral software. There isn't even a direct way to handle the mouse's lift off distance (basically, surface calibration is Logitech's idea of LOD control) let alone the amount of time idle before your mouse goes to sleep.

I personally started gaming with my G900 wired. Mainly because I got tired of charging it. My copy (with the LEDs turned off) seems to drain the battery quicker than usual. It could be the software miscalculating whatever power I have left over but after gaming for only an hour or so, a full charge will drop to 60% of battery life left. Maybe it's because of the 1000hz polling rate? Who knows.
I guess it's still not possible to change the sleep time then. Funny enough I saw a screenshot of that same option present if you have Logitech headphones. It controls the sleep time when no audio whatsoever for a period of time. I have no idea why didn't they implement that for the mouse/keyboard as well...
post #1924 of 2273
So I've had my G900 for a couple days and this area has started to squeak more and more when any sort of pressure is applied. Is this a common thing?
post #1925 of 2273
No it's not common.
     
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post #1926 of 2273
And why would anyone apply pressure there?
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post #1927 of 2273
Quote:
Originally Posted by LocutusH View Post

And why would anyone apply pressure there?

I think you might need your eyes checked. Quite a lot of people put their fingers there. Some people use a tighter grip.
post #1928 of 2273
My ring finger contacts there and I can make the plastic shell creak there if I apply an extraordinary amount of pressure. But I agreee with the other poster, why would you be applying that much pressure there
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post #1929 of 2273
He said "any amount of pressure," not "extreme amounts of pressure." It's not hard to apply pressure when you're gaming and in game stress builds up. You guys are being a bit harsh on him.. @Wovermars1996 I suggest you consider a RMA if it's not flush with the other part of the housing and if it's actually free moving visibly. There might be a molding defect, a missing screw or lack of glue or something. That being said, that is a separate piece so if you press at the very top, there will be creaking, while there will be none at the bottom. But it should not be loose.

Try pressing in -firmly- over the entire length around the top to see if that helps. I just checked my G900 and mine was creaking slightly on both the left and right top part of the silver area, with the right creaking more, but after I gave it my ninja death stare (pressing it quite a bit), it seemed to stop completely.

Just make sure that it isn't actually loose. if it's not flush with the black parts of the mouse, then you have a problem.
Edited by Falkentyne - 8/14/16 at 12:14pm
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post #1930 of 2273
Quote:
Originally Posted by Wovermars1996 View Post

So I've had my G900 for a couple days and this area has started to squeak more and more when any sort of pressure is applied. Is this a common thing?
No. At least not my copy. The M1/M2 buttons on this mouse are generally excellent (depending on your grip). There's a very satisfying click that reminds me a very light MX Blue Switch on a keyboard.
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