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I was hacked through TeamViewer - Now what?

post #1 of 54
Thread Starter 

Hi all, 

 

I was up late tonight and noticed that suddenly TeamViewer popped up on the screen while watching a movie on my second monitor. Then I see an incoming connection. I'm like what the heck? Then the person successfully logged on. The user name that appeared was even more shocking, it was my own! Since I was there monitoring what the person was doing, I didn't move the mouse to immediately close the connection, instead I let them continue on their way and they didn't notice. First they went to paypal.com to check if I had an account. Next they went to paypay-gifts.com and proceeded to try to send a $100 iTunes giftcard. Now, I didn't know how quickly they could send the gift after selecting it, so I unplugged my network cable at that moment and closed the connection. I then reconnected back and changed my password, but as I was doing so, they connected again, so I just closed out the connection asap. I finally changed the password and they were immediately kicked off my account.

 

After this I feel violated! My mom mentioned that she had seen my computer turn on by itself and stuff moving on my screen when I have been away at times and this experience makes me think it could have happened before. I checked my TeamViewer connections log, but it seems, luckily, that tonight was the only night the person got onto my system. Now, however, I am going to have to log into my saved users computers and check their logs for this connection to see if they were violated and potentially at risk as well.

 

I am wondering if there is any way I could trace the person? I doubt. Or will it do any good to report it to TeamViewer?

 

But, man, this feels so strange to think how easily someone could have had all my info and I think back to all the times I have left the computer on while I have been away. 

 

I just changed my passwords and white listed only my laptop and iPhone to log on to my home PC. I should be good now for security I think...

 

This is the last connection from the "hacker" in my connections log, the rest were definitely me. 

 

869248884    MYUSERNAMEHERE    21-05-2016 07:59:44    21-05-2016 08:05:52    Sean    RemoteControl    {6CF499FB-7267-41EA-9D0E-85C4BC2439DA}    

869248884    MYUSERNAMEHERE    21-05-2016 08:06:46    21-05-2016 08:06:53    Sean    RemoteControl    {8E5E789A-1015-4F83-8FB9-F2D91A6D24E1}    

 

EDIT: Actually, after looking through my logs it seems like the person is from China or routed through a Chinese server, I found the IP address to be 60.179.61.186 as well as another IP of 123.152.22.171

 

EDIT: What the heck? http://www.overclock.net/t/1600746/i-was-hacked-through-teamviewer-now-what/0_100#post_25228377


Edited by Sean Webster - 6/4/16 at 9:53am
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post #2 of 54
oh boy... this isn't a nice fealing indeed!

I would report that if it happened to me! And my god... the times I left my PC on for no reason when I was away... and also having teamviewer...

Where/how can you see that log? And I'm the one who uses it to all the other PC's from family, friends, colleague's... so how to know/check their logs?

I've been hacked ones (well my hotmail account) and I know how ugly it feels...

Right know I'm even scared to open temviewer to even search for where the logs could be tongue.gif
   
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post #3 of 54
Thread Starter 
Quote:
Originally Posted by ASUSfreak View Post

oh boy... this isn't a nice fealing indeed!

I would report that if it happened to me! And my god... the times I left my PC on for no reason when I was away... and also having teamviewer...

Where/how can you see that log? And I'm the one who uses it to all the other PC's from family, friends, colleague's... so how to know/check their logs?

I've been hacked ones (well my hotmail account) and I know how ugly it feels...

Right know I'm even scared to open temviewer to even search for where the logs could be tongue.gif

I just reported it to them! I'll update ya on anything I hear back. I also see that it seems to be happening to others as well: http://teamviewerforums.com/index.php?PHPSESSID=rp336t7cdifeou1f9c7dprsu96&board=1.0

 

Logs are located here: C:\Program Files (x86)\TeamViewer   -   Alternatively you can click the "Open log files..." option under extras on teamviewer. 

 

I just looked through the ones called "TeamViewer11_Logfile" and "Connections_incoming" far.

 

I'm changing all my passwords now, luckily I use LastPass, so it wont be too hard, just time consuming for all my different website accounts...over 200 of them XD

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post #4 of 54
thumb.gif

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post #5 of 54
How do you think they obtained your password? Do you think it was your PC that was compromised or on Teamviewer's side?
 
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post #6 of 54
Thread Starter 

It seems I can white list computer IDs and only they will be able to connect. I'm gonna set that up now and play with it! More security is always good!

Quote:

Originally Posted by ASUSfreak View Post

thumb.gif

redface.gif

:p

 

Quote:
Originally Posted by theonedub View Post

How do you think they obtained your password? Do you think it was your PC that was compromised or on Teamviewer's side?

I do not have any clue on how it would have been compromised on my side. I have not input my password to log in to my teamviewer account in the application or on their website in months, except for on my phone (iOS application). My laptop is the only other computer I have used to access teamviewer and login, but that has been in my closet sitting for about two months now. The only thing I can think of is that it is compromised on their side. If anyone has any better ideas i'd be happy to hear!


Edited by Sean Webster - 5/21/16 at 2:27am
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post #7 of 54
You might want to enable two-factor authentication for your teamviewer account.
post #8 of 54
Quote:
Originally Posted by Sean Webster View Post

tongue.gif

I do not have any clue on how it would have been compromised on my side. I have not input my password to log in to my teamviewer account in the application or on their website in months, except for on my phone. My laptop is the only other computer I have used to access teamviewer and login, but that has been in my closet sitting for about two months now. The only thing I can think of is that it is compromised on their side. If anyone has any better ideas i'd be happy to hear!

Suppose it can't hurt to make sure the phone is 100% beyond reproach as well. It is odd that there is a higher occurrence of compromised accounts lately though. I'm definitely going to pass along the news to those I know using the software- time for an uninstall.
 
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post #9 of 54
Thread Starter 
Quote:
Originally Posted by stalkerzzzz View Post

You might want to enable two-factor authentication for your teamviewer account.

Looking into that now, thanks!

 

Quote:
Originally Posted by theonedub View Post


Suppose it can't hurt to make sure the phone is 100% beyond reproach as well. It is odd that there is a higher occurrence of compromised accounts lately though. I'm definitely going to pass along the news to those I know using the software- time for an uninstall.

Yeah, I just don't see my phone's app being the enabling device for this, but you never know! And good, maybe it will save someone some headaches! 

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post #10 of 54
I often use teamviewer at work but I never leave it installed.

I uninstall it once I no longer need it.

Frightening that this happened and very lucky you spotted it.
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Overclock.net › Forums › Software, Programming and Coding › Networking & Security › I was hacked through TeamViewer - Now what?