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Strange behavior on GTX 960

post #1 of 8
Thread Starter 
My GF's PC is doing the following:

When it boots up the MB splash screen shows (ASUS), then you see the first few seconds of Windows 10 loading, after that, goes black. You can hear the windows music after a bit, so windows is completing it's load. I plug a HDMI television in and it works fine.

I've tried:
* Swapping the video card out with a functioning card from another PC.
* Used both HDMI and DVI ports on both cards
* Used a different functioning monitor with different cables (HDMI and DVI)
* Re-installed the Nvidia drivers
* Ensured Windows 10 was up to date

Despite all that, only the television works (HDMI), can't get either of the monitors to display past the first few seconds of windows loading. Google is not being very helpful. Anyone else see anything like this?
post #2 of 8
Settings > System > Display.
Do both of the monitors show up here?
If not, does "Detect" find the other one?
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
FX6300 Black M5A99X EVO R2.0 Nvidia GTS450 Team Vulcan PC3 12800 
Hard DriveOptical DriveCoolingOS
Samsung 840 PRO Asus DRW-1608P (x2) Custom Water Cooling Win7 (Ult), Win 8.1 & Win Server 2012 R2 
MonitorKeyboardPowerCase
2 X Samsung 915N Ducky Shine III, Blue Cherry/Blue LEDs PCP&C 1kw Lian Li PC-71 (W/Window) 
MouseAudio
Logiteck G400s none 
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My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
FX6300 Black M5A99X EVO R2.0 Nvidia GTS450 Team Vulcan PC3 12800 
Hard DriveOptical DriveCoolingOS
Samsung 840 PRO Asus DRW-1608P (x2) Custom Water Cooling Win7 (Ult), Win 8.1 & Win Server 2012 R2 
MonitorKeyboardPowerCase
2 X Samsung 915N Ducky Shine III, Blue Cherry/Blue LEDs PCP&C 1kw Lian Li PC-71 (W/Window) 
MouseAudio
Logiteck G400s none 
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post #3 of 8
Quote:
Originally Posted by Rawhide View Post

My GF's PC is doing the following:

When it boots up the MB splash screen shows (ASUS), then you see the first few seconds of Windows 10 loading, after that, goes black. You can hear the windows music after a bit, so windows is completing it's load. I plug a HDMI television in and it works fine.

I've tried:
* Swapping the video card out with a functioning card from another PC.
* Used both HDMI and DVI ports on both cards
* Used a different functioning monitor with different cables (HDMI and DVI)
* Re-installed the Nvidia drivers
* Ensured Windows 10 was up to date

Despite all that, only the television works (HDMI), can't get either of the monitors to display past the first few seconds of windows loading. Google is not being very helpful. Anyone else see anything like this?

Without knowing full system specs, it doesn't smell like a video card problem to me. I've had similar experiences, but usually fiddling with display settings in either Windows or the UEFI has rectified such problems.

Mobo model?
Is your GF running SLI 960's?
What monitors do you have access to?
post #4 of 8
Thread Starter 
Settings didn't show the other monitor and detect didn't work. It's an old ASUS z68 with a 2500k. I recently upgraded it to Windows 10 and I have a suspicion something got hosed in an update since the display works until Windows starts to load. It's an odd one I haven't personally seen before, that's for sure.

Thanks for the tips guys, I'll dig around in the BIOS this evening and will report back the fix once I find it for posterity's sake. This is why I stopped building PCs for people long ago - you just end up being free tech support. Can't really say no to the lady though. smile.gif
post #5 of 8
Check in your BIOS settings here. Set it to Auto or PCIE and try rebooting.

The New Recruit
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An Old Soldier
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Big Mama
(23 items)
 
CPUMotherboardGraphicsRAM
i5-3570K@4.2 P8Z68-V GEN3 MSI GTX 1070 Gaming X 8G 16 GB CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin ... 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 3 120 Gb WD Caviar Black 1TB WD Caviar Blue 1TB ASUS 24X DVD Burner - Bulk 24X DVD+R 8X DVD+RW ... 
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Cooler Master 212 EVO Windows 10 BenQ XL2730Z Maxkeyboard Nighthawk x9 
PowerCaseMouseMouse Pad
NZXT Hale82 750w  Corsair Carbide 400R Logitech G502 Proteus Core HIEN SOFT L Japan black | SAMURAI gaming mouse ... 
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The New Recruit
(17 items)
 
An Old Soldier
(20 items)
 
Big Mama
(23 items)
 
CPUMotherboardGraphicsRAM
i5-3570K@4.2 P8Z68-V GEN3 MSI GTX 1070 Gaming X 8G 16 GB CORSAIR Vengeance 16GB (4 x 4GB) 240-Pin ... 
Hard DriveHard DriveHard DriveOptical Drive
OCZ Vertex 3 120 Gb WD Caviar Black 1TB WD Caviar Blue 1TB ASUS 24X DVD Burner - Bulk 24X DVD+R 8X DVD+RW ... 
CoolingOSMonitorKeyboard
Cooler Master 212 EVO Windows 10 BenQ XL2730Z Maxkeyboard Nighthawk x9 
PowerCaseMouseMouse Pad
NZXT Hale82 750w  Corsair Carbide 400R Logitech G502 Proteus Core HIEN SOFT L Japan black | SAMURAI gaming mouse ... 
AudioAudioAudioOther
Creative SB X-Fi Titanium HD Pc 363d Klipsch ProMedia 2.1 BT epson wf 3540 
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post #6 of 8
Thread Starter 
Quote:
Originally Posted by BulletSponge View Post

Check in your BIOS settings here. Set it to Auto or PCIE and try rebooting.


This did it. I had to flash the bios to a newer version because her older one didn't even have Auto as a dialog choice. After the flash Auto was selected by default and it worked. Thanks and +Rep to you!

How the blasted thing up and broke in the first place, I don't have a clue, but sometimes it's best not to ask and just move on. biggrin.gif
post #7 of 8
You can't ask questions about what you don't even know you don't know.
After a lot of failure you learn what it is that you don't know, then you can ask about it.
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
FX6300 Black M5A99X EVO R2.0 Nvidia GTS450 Team Vulcan PC3 12800 
Hard DriveOptical DriveCoolingOS
Samsung 840 PRO Asus DRW-1608P (x2) Custom Water Cooling Win7 (Ult), Win 8.1 & Win Server 2012 R2 
MonitorKeyboardPowerCase
2 X Samsung 915N Ducky Shine III, Blue Cherry/Blue LEDs PCP&C 1kw Lian Li PC-71 (W/Window) 
MouseAudio
Logiteck G400s none 
  hide details  
Reply
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
FX6300 Black M5A99X EVO R2.0 Nvidia GTS450 Team Vulcan PC3 12800 
Hard DriveOptical DriveCoolingOS
Samsung 840 PRO Asus DRW-1608P (x2) Custom Water Cooling Win7 (Ult), Win 8.1 & Win Server 2012 R2 
MonitorKeyboardPowerCase
2 X Samsung 915N Ducky Shine III, Blue Cherry/Blue LEDs PCP&C 1kw Lian Li PC-71 (W/Window) 
MouseAudio
Logiteck G400s none 
  hide details  
Reply
post #8 of 8
Thread Starter 
Quote:
Originally Posted by billbartuska View Post

You can't ask questions about what you don't even know you don't know.
After a lot of failure you learn what it is that you don't know, then you can ask about it.

Yeah that pretty much explains it. biggrin.gif

It could have been something in the bios totally unrelated to that Primary Display setting that fixed it, no idea. The only real fact I have is "bios flashed, problem solved". Shrug.
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