Overclock.net › Forums › Graphics Cards › AMD/ATI › ATI Drivers and Overclocking Software › Can't get Freesync to work
New Posts  All Forums:Forum Nav:

Can't get Freesync to work

post #1 of 12
Thread Starter 

I've got a ViewSonic VX2457-mhd which supports Freesync. I have DP 1.2 enabled as well as Freesync in the monitor's control panel but according to the drivers Freesync is not supported.

 

Does anyone else have the same problem or know how to solve it?

The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
post #2 of 12
What games are you trying to run?

You have to run the game in Exclusive Full Screen Mode.

If you are running games in Windowed or Borderless Window or Full Screen (but in windowed mode) it will not work.
Edited by speedyeggtart - 6/6/16 at 11:57pm
post #3 of 12
Thread Starter 

The Freesync option is greyed out and says 'Not Supported', despite Freesync and DP 1.2 being selected in the screens settings.

 

Can't upload any photos to the forums.


Edited by Liranan - 6/7/16 at 2:16am
The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
post #4 of 12
Turn it on and off in the monitor then try it again. If it still doesnt work i would completely clean the drivers using either DDU or the amd cleanup utility then clean your registry with cc cleaner or something.

Ive heard a few people doing a clean driver install fixes the issue. Me i just got a new ultrawide, plugged it in, turned it on in the monitor and that was it worked right away after turning it on in crimson.
    
CPUMotherboardGraphicsRAM
R7 1700X asus crosshair 6 Sapphire R9 390 Nitro CMK16GX4M2B3200C16 
Hard DriveHard DriveCoolingCooling
Kingston HyperX 3K Seagate ST2000DM006 EKWB Supremacy Evo EK-XRES 100 Revo D5 - Acetal 
CoolingCoolingCoolingCooling
Alphacool GPX r9 390 m01 alphacool xt45 240 Alphacool xt45 360 Alphacool D5 PWM 
OSMonitorKeyboardPower
Windows 10 LG 29UM68 Corsair Strafe Corsair RM1000 
CaseMouseMouse Pad
Thermaltake X5 Corsair M65 Pro RGB Razer Goliathus Speed 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
R7 1700X asus crosshair 6 Sapphire R9 390 Nitro CMK16GX4M2B3200C16 
Hard DriveHard DriveCoolingCooling
Kingston HyperX 3K Seagate ST2000DM006 EKWB Supremacy Evo EK-XRES 100 Revo D5 - Acetal 
CoolingCoolingCoolingCooling
Alphacool GPX r9 390 m01 alphacool xt45 240 Alphacool xt45 360 Alphacool D5 PWM 
OSMonitorKeyboardPower
Windows 10 LG 29UM68 Corsair Strafe Corsair RM1000 
CaseMouseMouse Pad
Thermaltake X5 Corsair M65 Pro RGB Razer Goliathus Speed 
  hide details  
Reply
post #5 of 12
Thread Starter 

I reinstalled the drivers but seems I really need to do it the hard way through DDU.

The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
post #6 of 12
Quote:
Originally Posted by Liranan View Post

I reinstalled the drivers but seems I really need to do it the hard way through DDU.

I just went from 16.5.1 to 16.6.1 and freesync is still on. I dont use ddu as it gives meissues everytime but i use the amd cleanup utility then registry clean.
    
CPUMotherboardGraphicsRAM
R7 1700X asus crosshair 6 Sapphire R9 390 Nitro CMK16GX4M2B3200C16 
Hard DriveHard DriveCoolingCooling
Kingston HyperX 3K Seagate ST2000DM006 EKWB Supremacy Evo EK-XRES 100 Revo D5 - Acetal 
CoolingCoolingCoolingCooling
Alphacool GPX r9 390 m01 alphacool xt45 240 Alphacool xt45 360 Alphacool D5 PWM 
OSMonitorKeyboardPower
Windows 10 LG 29UM68 Corsair Strafe Corsair RM1000 
CaseMouseMouse Pad
Thermaltake X5 Corsair M65 Pro RGB Razer Goliathus Speed 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
R7 1700X asus crosshair 6 Sapphire R9 390 Nitro CMK16GX4M2B3200C16 
Hard DriveHard DriveCoolingCooling
Kingston HyperX 3K Seagate ST2000DM006 EKWB Supremacy Evo EK-XRES 100 Revo D5 - Acetal 
CoolingCoolingCoolingCooling
Alphacool GPX r9 390 m01 alphacool xt45 240 Alphacool xt45 360 Alphacool D5 PWM 
OSMonitorKeyboardPower
Windows 10 LG 29UM68 Corsair Strafe Corsair RM1000 
CaseMouseMouse Pad
Thermaltake X5 Corsair M65 Pro RGB Razer Goliathus Speed 
  hide details  
Reply
post #7 of 12
Quote:
Originally Posted by Liranan View Post

The Freesync option is greyed out and says 'Not Supported', despite Freesync and DP 1.2 being selected in the screens settings.

Can't upload any photos to the forums.

Are you using a DisplayPort cable connection (with no weird adapters) and with what GPU?

The GPU should automatically detect it and not grayed out if the monitor and GPU supports FreeSync.
post #8 of 12
Thread Starter 
Quote:
Originally Posted by speedyeggtart View Post
 
Quote:
Originally Posted by Liranan View Post

The Freesync option is greyed out and says 'Not Supported', despite Freesync and DP 1.2 being selected in the screens settings.

Can't upload any photos to the forums.

Are you using a DisplayPort cable connection (with no weird adapters) and with what GPU?

The GPU should automatically detect it and not grayed out if the monitor and GPU supports FreeSync.

I've tried several times to show you guys the settings but the forums won't have it, otherwise you'd see that the settings are correct but the drivers still have Freesync greyed out.

 

My GPU is a 290 overclocked to 1000/1300.

 

Going to try older drivers first, then the latest one, maybe that will help.

The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
post #9 of 12
Quote:
Originally Posted by speedyeggtart View Post

Are you using a DisplayPort cable connection (with no weird adapters) and with what GPU?

The GPU should automatically detect it and not grayed out if the monitor and GPU supports FreeSync.

Im hoping everyone that gets freesync at least knows this haha.
    
CPUMotherboardGraphicsRAM
R7 1700X asus crosshair 6 Sapphire R9 390 Nitro CMK16GX4M2B3200C16 
Hard DriveHard DriveCoolingCooling
Kingston HyperX 3K Seagate ST2000DM006 EKWB Supremacy Evo EK-XRES 100 Revo D5 - Acetal 
CoolingCoolingCoolingCooling
Alphacool GPX r9 390 m01 alphacool xt45 240 Alphacool xt45 360 Alphacool D5 PWM 
OSMonitorKeyboardPower
Windows 10 LG 29UM68 Corsair Strafe Corsair RM1000 
CaseMouseMouse Pad
Thermaltake X5 Corsair M65 Pro RGB Razer Goliathus Speed 
  hide details  
Reply
    
CPUMotherboardGraphicsRAM
R7 1700X asus crosshair 6 Sapphire R9 390 Nitro CMK16GX4M2B3200C16 
Hard DriveHard DriveCoolingCooling
Kingston HyperX 3K Seagate ST2000DM006 EKWB Supremacy Evo EK-XRES 100 Revo D5 - Acetal 
CoolingCoolingCoolingCooling
Alphacool GPX r9 390 m01 alphacool xt45 240 Alphacool xt45 360 Alphacool D5 PWM 
OSMonitorKeyboardPower
Windows 10 LG 29UM68 Corsair Strafe Corsair RM1000 
CaseMouseMouse Pad
Thermaltake X5 Corsair M65 Pro RGB Razer Goliathus Speed 
  hide details  
Reply
post #10 of 12
Thread Starter 

Problem was caused by drivers. After using DDU and installing the latest 16.6.1 drivers Freesync is back on and I'm the happy owner of a Freesync display.

 

Thanks a lot everyone.


Edited by Liranan - 6/7/16 at 7:06am
The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
The girlfriend.
(15 items)
 
The Mistress
(13 items)
 
Media Server
(11 items)
 
CPUMotherboardGraphicsRAM
A8-6410 Lenovo Lancer 4B2 K16.3 R5 128 Shaders/M230 Hynix 8GB DDR3 1600 
Hard DriveHard DriveOSMonitor
Samsung 840 120 GB SSD Seagate Momentus 1TB 5400rmp Win 8.1 CMN1487 TN LED 14" 1366*768 
KeyboardPowerMouseMouse Pad
Lenovo AccuType 2900mAh/41Wh Elan Trackpad/Logitech M90 Super Flower 
Audio
AMD Avalon(Connexant) 
  hide details  
Reply
New Posts  All Forums:Forum Nav:
  Return Home
Overclock.net › Forums › Graphics Cards › AMD/ATI › ATI Drivers and Overclocking Software › Can't get Freesync to work