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Don't have Mobo invoice. Will Noctua give LGA 1366 mounting kit? + Vertical mount NH-D15 concerns.

post #1 of 10
Thread Starter 
I just got my NH-D15. Can someone pls help with these questions:

1) I can't mount it to my LGA 1366 board. Noctua say on their website, they give a free mounting kit with NH-D15.

When I go to request it, the site is asking me to upload my Motherboard invoice. My mobo (Rampage II Extreme) was bought 8 years ago in 2008 !!!

Will Noctua not give me the mounting kit because I don't have a 8 year old invoice ?

2) My case (FT02) flips my mobo 90 degrees and exhausts out the top.

Can the NH-D15 be mounted so it exhausts out the top?

I noticed there are only 2 screws and I am worried about the stress on board / CPU if no screw takes the weight from the top since flipping it means the screws are on the side.

So far, I am regretting buying this cooler....
post #2 of 10
Fill out the Nocuta request form and explain you do not have the motherboard invoice.

D15 will work fine in either possition.

Don't worry about the 2 screws I'm assuming you mean the crossbar over cooler because the mount is 4 screws / studs through motherboard from back plate.
post #3 of 10
You could ask if a picture of the motherboard with a bit of paper with whatever they want written on it would be okay?

It'd prove you have a 1366 board.
post #4 of 10
Or include a pic of motherboard in first email.
post #5 of 10
Thread Starter 
I could do that. I already submitted the request with a picture of my pc with side window removed.

Is this something they often do ? I was just afraid the invoice might be a reason they can use to deny requests.

Not familiar with noctua. They have good customer service or they more like asus ?
post #6 of 10
Noctua have great customer service and support. thumb.gif
post #7 of 10
Thread Starter 
Update: Noctua is sending me the mounting kit !

Hope it doesnt take too long.
post #8 of 10
Quote:
Originally Posted by THS89 View Post

Update: Noctua is sending me the mounting kit !

Hope it doesnt take too long.
At a guess you should have it in a week or little less.
post #9 of 10
Thread Starter 
A week or less ?! They ship to canada that quick?
post #10 of 10
Quote:
Originally Posted by THS89 View Post

A week or less ?! They ship to canada that quick?
Everything is by air now. I get tracking notice from Taiwan and it's on a direct filght to UK that night, arrives UK tomorrow evening, clears customs that night or next day, moves to my area usually that day or night, and is deliverer to me the following day .. 3 days .. add a day or two if there are any snags. Not sure of flight to Canada or what airport it would arrive at, but probably a couple more days due to size of country.
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Overclock.net › Forums › Cooling › Air Cooling › Don't have Mobo invoice. Will Noctua give LGA 1366 mounting kit? + Vertical mount NH-D15 concerns.