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Asus RT-ac5300 speed problems

post #1 of 18
Thread Starter 
Hey guys looking for some help from the more advanced networkers on OCN. I've had the ac5300 for a little over a month now and have not had any issues. This past week however it seems as if the router is just killing my network. My typical speeds out of the modem are 60mbps down and 5-6 Mbps up. For the past week however my speeds have dropped to a maximum of 12mbps down while up stays around 5 through the router. Eliminate the router and speeds go back to normal. I've tried all the different firmwares on Asus site and am currently using the latest stable build of Merlin FW. I changed the channels for each of the wireless networks but the problem is not limited to wireless. All devices including those connected via cat5e cables are seeing the decrease in speed. I'm at a loss and am getting pretty frustrated. I just want the Internet to work as expected all the time lol. Anyone with any experience with this router or knowledgeable about routers in general that can guide me to fix the issue? Asus troubleshooting is an absolute joke so that is why I am posting this here. Please help haha


Always destroying exergy
post #2 of 18
Thread Starter 
Bump


Always destroying exergy
post #3 of 18
Who's your provider? that would be the first question lol.
Are you using Cable internet ( Comcast, Charter, TWC, Cinci bell fiber, or any Fiber overlay?

Do/ did you purchase your own modem at all? Are your cables old or has it been recently replaced?
Edited by Cloudforever - 6/20/16 at 7:47am
post #4 of 18
Thread Starter 
Quote:
Originally Posted by Cloudforever View Post

Who's your provider? that would be the first question lol.
Are you using Cable internet ( Comcast, Charter, TWC, Cinci bell fiber, or any Fiber overlay?

Do/ did you purchase your own modem at all? Are your cables old or has it been recently replaced?
Thanks for the reply. I tried to lay out the scenario best I could while limiting the post to something someone would actually read. I have cable internet and own my own modem and router. Out of the modem directly connected to my computer with the router bypassed I am getting 60+Mbps down and 5-6 up. Since out of the modem everything is normal I have eliminated the cable company and modem from the troubleshooting list. The problem is obviously the router since once introduced to the system a wired connection from the router is limiting sneers to around 10mbps down.


Always destroying exergy
post #5 of 18
well it depends on the provider, I used to work for TWC and just switched companys last week lol so its still fresh in my head. Whats your US DS inside your router? 192.168.100.1 is normally the default to get in to it. Get me the dB's, it should look like this:


Downstream:

CH1 1dB
CH2 2dB
CH3 4dB
CH4 2dB

Upstream:

CH1 45dB
CH2 48dB
CH3 46dB

As long as its in between +8dB and -8dB downstream and 38-48dB upstream. Let me know and i'll think of some other things to try out for you smile.gif Thanks!
post #6 of 18
Thread Starter 
Quote:
Originally Posted by Cloudforever View Post

well it depends on the provider, I used to work for TWC and just switched companys last week lol so its still fresh in my head. Whats your US DS inside your router? 192.168.100.1 is normally the default to get in to it. Get me the dB's, it should look like this:


Downstream:

CH1 1dB
CH2 2dB
CH3 4dB
CH4 2dB

Upstream:

CH1 45dB
CH2 48dB
CH3 46dB

As long as its in between +8dB and -8dB downstream and 38-48dB upstream. Let me know and i'll think of some other things to try out for you smile.gif Thanks!
I will let you know ASAP. I tried the IP address you listed but that was not the correct one listed for me. I believe you are talking about to see the modem info correct? For router info and setting I need to use router.asus.com


Always destroying exergy
post #7 of 18
Yea sorry, Normally as default the router is a 192.168.0.1 or 0.2 or 1.1 or 0.5. depending on the brand anyways, if its a Motorola surfboard SB6141 in example it'll allow you to log into the modem directly and check the signal levels. This will always be the first things to check and be sure your levels are good before we do trouble shooting on issues such as this. if levels are good we have many of other options to try lol
post #8 of 18
Thread Starter 
Quote:
Originally Posted by Cloudforever View Post

Yea sorry, Normally as default the router is a 192.168.0.1 or 0.2 or 1.1 or 0.5. depending on the brand anyways, if its a Motorola surfboard SB6141 in example it'll allow you to log into the modem directly and check the signal levels. This will always be the first things to check and be sure your levels are good before we do trouble shooting on issues such as this. if levels are good we have many of other options to try lol

Sorry for the delay. Here is the screen shot from the signal page. Seemed easier than creating a list haha.
post #9 of 18
OK cool, perfect levels there sir, glad to see that. Alright.. so as far as using your router at all, are there anything in the way as far as ventelations, metals, thick walls like plaster? and next question is, did you leave all your bands, for instance, your 2.4Ghz band at AUTO on your channel? 5Ghz on AUTO? 3rd 5Ghz on AUTO? ( if you have that option) and did you tweak anything special on your router or did you just mess with the SSID and password?
post #10 of 18
Thread Starter 
Quote:
Originally Posted by Cloudforever View Post

OK cool, perfect levels there sir, glad to see that. Alright.. so as far as using your router at all, are there anything in the way as far as ventelations, metals, thick walls like plaster? and next question is, did you leave all your bands, for instance, your 2.4Ghz band at AUTO on your channel? 5Ghz on AUTO? 3rd 5Ghz on AUTO? ( if you have that option) and did you tweak anything special on your router or did you just mess with the SSID and password?
We'll see the main rig is directly connected by cables but to answer your question no nothing is in the way. Currently the only thing that is altered is the ssid since I've reset the router to factory settings several time in doing firmware changes to test. I've also ran a program to test the best channels to use and sealed to the channel with the least amount of traffic.


Always destroying exergy
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