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What can cause one to lose access to TP Link router webpage completely? - Page 2

post #11 of 34
Did the router come with the now defunked default tplinklogin.net access server? If so it might be possible it hard reset back to it.
post #12 of 34
Quote:
Originally Posted by ElevenEleven View Post


Everything's default now, since I've reset the router and can't change anything to custom. DNS server is back to 192.168.0.1

yea sorry about that i was just going on what you told us
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post #13 of 34
i think i may have an idea as to what your problem is though. you said it used to be 192.168.5.5?

what IP address is configured on your pc that you are using? 192.168.0 and 192.168.5 are two different networks. in order to connect to the router as 192.168.5.5 the router would have assigned an automatic IP address in the 192.168.5 network, or you would have had to set one statically.

try settings your computers ip address to 192.168.0.100 with the netmask of 255.255.255.0 and see if that allows you to connect to it.

edit: goes without saying i guess, make sure 192.168.0.1 is the default gateway (i think you did this already right?)
Edited by fade2green514 - 6/27/16 at 11:15am
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post #14 of 34
Thread Starter 
Quote:
Originally Posted by maltamonk View Post

Did the router come with the now defunked default tplinklogin.net access server? If so it might be possible it hard reset back to it.

Already done the hard reset multiple times, unfortunately. The default login address does not work. The defaults are: 192.168.0.1 or tplinklogin.net (or tplinkwifi.net), and none of them works--all lead to a white "loading" page where nothing ends up loading.
   
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post #15 of 34
ARP records correct? I suspect the router is just going out.
post #16 of 34
Thread Starter 
Quote:
Originally Posted by fade2green514 View Post

i think i may have an idea as to what your problem is though. you said it used to be 192.168.5.5?

what IP address is configured on your pc that you are using? 192.168.0 and 192.168.5 are two different networks. in order to connect to the router as 192.168.5.5 the router would have assigned an automatic IP address in the 192.168.5 network, or you would have had to set one statically.

try settings your computers ip address to 192.168.0.100 with the netmask of 255.255.255.0 and see if that allows you to connect to it.

edit: goes without saying i guess, make sure 192.168.0.1 is the default gateway (i think you did this already right?)

To clarify, the default address for the router out of the box is 192.168.0.1. I changed it long ago manually to 192.168.5.5. It worked both ways perfectly for a long time (like 2.5 years). Then suddenly everything still worked but I couldn't access the router page anymore (192.168.5.5, which used to be perfectly accessible from at least one of my computers or my iPad via WiFi). I have done a hard reset for the router, so it is now back to its original settings and 192.168.0.1 ip address. Still can't connect to the settings page, but internet works.

192.168.0.1 is the default gateway after the hard resets, yes. I've changed all the static IPs to use 192.168.0.* from 192.168.5.* and everything seems to work okay.
Edited by ElevenEleven - 6/27/16 at 11:27am
   
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post #17 of 34
Thread Starter 
Quote:
Originally Posted by Dyson Poindexter View Post

ARP records correct? I suspect the router is just going out.

Address Resolution Protocol (ARP) - this is new to me... I'll have to do some reading about it before I can answer your question.
   
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post #18 of 34
Quote:
Originally Posted by ElevenEleven View Post

Quote:
Originally Posted by Dyson Poindexter View Post

ARP records correct? I suspect the router is just going out.

Address Resolution Protocol (ARP) - this is new to me... I'll have to do some reading about it before I can answer your question.
On windows, you can just run "arp -a" in a command prompt. Make sure the record you get for 192.168.0.1 is really the MAC address of the router. It's a long shot but I have seen those records get messed up, in which case you talk to the wrong device when you think you're talking to a known IP.
post #19 of 34
Thread Starter 
Quote:
Originally Posted by Dyson Poindexter View Post

On windows, you can just run "arp -a" in a command prompt. Make sure the record you get for 192.168.0.1 is really the MAC address of the router. It's a long shot but I have seen those records get messed up, in which case you talk to the wrong device when you think you're talking to a known IP.

Ah okay. Done this just now. The MAC address for 192.168.0.1 matches what I see on the bottom label of my router.
   
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post #20 of 34
Quote:
Originally Posted by ElevenEleven View Post

Quote:
Originally Posted by Dyson Poindexter View Post

On windows, you can just run "arp -a" in a command prompt. Make sure the record you get for 192.168.0.1 is really the MAC address of the router. It's a long shot but I have seen those records get messed up, in which case you talk to the wrong device when you think you're talking to a known IP.

Ah okay. Done this just now. The MAC address for 192.168.0.1 matches what I see on the bottom label of my router.
This confirms that you're really trying to load a webpage from the actual router.


What about a "netstat -n" in the command prompt?

You might see some SYN_SENTs for 192.168.0.1, this would imply the router is not returning your requests, sometimes due to firewall issues.
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