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[Ars] Xbox Fitness users will soon lose access to workout videos they bought

post #1 of 37
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Quote:
Xbox users who purchased training videos through the Xbox Fitness app probably thought they were buying a workout program they'd be able to use regularly for the life of the Xbox One, at the very least. Instead, those videos will soon be completely unavailable to those who paid for them up front, according to a "sunset" plan announced by Microsoft yesterday evening.
Quote:
Xbox Fitness also included numerous branded training programs that cost real money up front, from $60/£40 P90X routines to Jillian Michaels videos that could run $12 each. That paid content is no longer available for purchase as of yesterday. Those who purchased it previously will be able to use it for just over one more year before the app becomes completely unavailable for download or use on July 1, 2017.
Quote:
That state of affairs has led to hundreds of angry comments on the sunset announcement post and elsewhere on the Internet.

"I bought 140$+ worth of content just this year… I don’t want a refund, I want to be able to continue to use what I PAID for !!!!!!!!!!!" Xbox Live user QuickSilver wrote.

"My worst fears about buying into digital or cloud-dependent content are realized," user chH4MMER added. "Basically the message is: if you buy something on the cloud, plan on having it taken away from you before you’re done with it, and don’t expect a refund."


Source.


Microsoft's new service based business model. Makes one wonder if some paid UWP apps will end up having the same fate. The excuse can be the same: it costs too much to keep the service updated.
 
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post #2 of 37
I had my DLCs for GTA 4 lost in similar way when they pulled the plug entirely on GFWL even though on the current GFWL page it says "you can continue to enjoy previously purchased content by downloading them through the Games for Windows LIVE client software as usual."

Filed consumer affairs and had $90 credited in my MS account.
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post #3 of 37
how come Steam can do it for 10+ years ?
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post #4 of 37
Thread Starter 
Quote:
Originally Posted by ChevChelios View Post

how come Steam can do it for 10+ years ?

? You've been prevented from playing games bought on Steam ? What games have they taken away from people's accounts? As far as I know what happens when a game is taken off the catalogue for some reason, people who purchased it can still download and play it at any time, their purchases are not affected.


In any case, buying things that have DRM or require streaming for no good reason as in the case of the OP (and also Quantum Break's PC version that has the live action cutscenes streamed whereas curiously the Xbox One version has the option to download them), means that you're running the risk that at some unpredictable point in the future the provider of that service will no longer want to maintain it and thus leave you stranded. Applies to Steam as well.


Edit: After reading ILoveHighDPI's post below I see that your post may have a different meaning.
Edited by tpi2007 - 6/28/16 at 6:28pm
 
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post #5 of 37
Quote:
Originally Posted by ChevChelios View Post

how come Steam can do it for 10+ years ?

No investors.

In Valve's case, with 40 million+ users buying 10 times as many games as they'll ever play, and with the current condition of both hard drive storage and internet data rates, people can't possibly download everything as fast as they buy it, the system as a whole pays for itself, so everything looks good even if a small subset of titles are actually incurring more server costs than seems reasonable.

Microsoft on the other hand probably runs with strict oversight across every nook and cranny of the business, and as soon as one of their titles is "not profitable" (or worse, "not profitable enough"), they pull the plug.
Then someone probably writes up a 20 page review on how they're saving the company "so much money" so that they can earn a few more of those precious corporate brownie points.
post #6 of 37
I used to be afraid Steam will just go belly up some day and all my 250+ games library dissapears, but thats probably not a realistic scenario
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post #7 of 37

Considering what happened with GFWL anyone who buys anything from the M$ store is masochistic.

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post #8 of 37
Don't buy from Microsoft if you want to play the game for more than 1year.
post #9 of 37
Quote:
Originally Posted by ChevChelios View Post

I used to be afraid Steam will just go belly up some day and all my 250+ games library dissapears, but thats probably not a realistic scenario

I figure with how big Steam is and the notoriety it has, someone would swoop in and buy it.
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post #10 of 37
After GFWL, I have a hard time trusting Microsoft with any online stores or gaming.

I'd like to get games that are exclusive to the Windows 10 store but it's going to be hard to trust them again, it could go under in a few years like GFWL did.
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