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New Logitech speakers issue. Speaker levels not balanced at low volume. Is this normal or should I RMA?

post #1 of 5
Thread Starter 
Hey. Yesterday I bought Logitech Z333 speakers. Overall, I'm really satisified with the speakers, but I noticed one issue. When I listen to the music in the evening and turn the volume regulator almost to minimum, one of the speaker's volume is MUCH lower (you can barely hear. It's annoying because the sound is coming from one speaker only and it really feels weird. When I turn the regulator back to "normal" volume, both start working again.

Is this normal behavior of potentiometers / volume regulators or should I RMA?
post #2 of 5
Before you start blaming Logitech, and wasting a lot of time, you should determine if it's the speakers causing the problem or if you system is causing the problem.

You could:
Reverse the right and left channel sources being sent to the speakers and see if the problem moves too.
Try the speakers with a different source (smartphone?. another computer?) and see if the problem persists.

And, no, that's not the way potentiometers nor a speaker system should behave.
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(15 items)
 
  
CPUMotherboardGraphicsRAM
FX6300 Black M5A99X EVO R2.0 Nvidia GTS450 Team Vulcan PC3 12800 
Hard DriveOptical DriveCoolingOS
Samsung 840 PRO Asus DRW-1608P (x2) Custom Water Cooling Win7 (Ult), Win 8.1 & Win Server 2012 R2 
MonitorKeyboardPowerCase
2 X Samsung 915N Ducky Shine III, Blue Cherry/Blue LEDs PCP&C 1kw Lian Li PC-71 (W/Window) 
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Logiteck G400s none 
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My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
FX6300 Black M5A99X EVO R2.0 Nvidia GTS450 Team Vulcan PC3 12800 
Hard DriveOptical DriveCoolingOS
Samsung 840 PRO Asus DRW-1608P (x2) Custom Water Cooling Win7 (Ult), Win 8.1 & Win Server 2012 R2 
MonitorKeyboardPowerCase
2 X Samsung 915N Ducky Shine III, Blue Cherry/Blue LEDs PCP&C 1kw Lian Li PC-71 (W/Window) 
MouseAudio
Logiteck G400s none 
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post #3 of 5
Thread Starter 
Same thing happens when I plug speakers on another PC. I also tried switching channels and the speaker plugged in L (left channel) has the issue...
post #4 of 5
Then it's the speaker that's bad.
My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
FX6300 Black M5A99X EVO R2.0 Nvidia GTS450 Team Vulcan PC3 12800 
Hard DriveOptical DriveCoolingOS
Samsung 840 PRO Asus DRW-1608P (x2) Custom Water Cooling Win7 (Ult), Win 8.1 & Win Server 2012 R2 
MonitorKeyboardPowerCase
2 X Samsung 915N Ducky Shine III, Blue Cherry/Blue LEDs PCP&C 1kw Lian Li PC-71 (W/Window) 
MouseAudio
Logiteck G400s none 
  hide details  
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My System
(15 items)
 
  
CPUMotherboardGraphicsRAM
FX6300 Black M5A99X EVO R2.0 Nvidia GTS450 Team Vulcan PC3 12800 
Hard DriveOptical DriveCoolingOS
Samsung 840 PRO Asus DRW-1608P (x2) Custom Water Cooling Win7 (Ult), Win 8.1 & Win Server 2012 R2 
MonitorKeyboardPowerCase
2 X Samsung 915N Ducky Shine III, Blue Cherry/Blue LEDs PCP&C 1kw Lian Li PC-71 (W/Window) 
MouseAudio
Logiteck G400s none 
  hide details  
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post #5 of 5
Low volume channel imbalance is nothing new and not usually the fault of the speaker itself. The problem more than likely lies with the volume control itself. It's very common with analog volume control (potentiometer), especially lower quality volume controls.

If you do a search for low volume channel imbalance you will find plenty of discussions.


EDIT: Sorry to necro this thread, for some reason it was showing up as new for me and I didn't even look at the date since it was bolded.
Edited by bigjdubb - 3/17/17 at 12:42pm
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i7-4790k Gigabyte Z97X Gaming 7 Nvidia GTX 1080ti FE (EK block) CORSAIR Vengeance 
Hard DriveHard DriveCoolingOS
Samsung 850 Evo Mushkin Reactor Custom Loop Windows 10 
MonitorKeyboardPowerCase
Ben Q BL3201PT Logitech G110 EVGA 1300w Thermatake Core P5 
MouseAudio
LOGITECH G502 PROTEUS CORE Corsair 2100 
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Computer
(14 items)
 
  
CPUMotherboardGraphicsRAM
i7-4790k Gigabyte Z97X Gaming 7 Nvidia GTX 1080ti FE (EK block) CORSAIR Vengeance 
Hard DriveHard DriveCoolingOS
Samsung 850 Evo Mushkin Reactor Custom Loop Windows 10 
MonitorKeyboardPowerCase
Ben Q BL3201PT Logitech G110 EVGA 1300w Thermatake Core P5 
MouseAudio
LOGITECH G502 PROTEUS CORE Corsair 2100 
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