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I need help! Computer crash a few day after installing new cpu

post #1 of 9
Thread Starter 
Hi guys!
I helped my friend upgrade his CPU from G3258 to an i5 4590s (bidding on ebay). The motherboard is H81M-E33. I run the unpacked core application (but i don't if this is an issue), his PC run just fine at my home. Then he took it home and 2 days later, he said it began to crash at startup several times. I was able to adjust the core clock speed to 3.4 GHz via CPU ratio, then it crashed again this morning (3 days after). I told him to set the CPU ratio at 30 and 28 for ring ratio, and open up the unpacked core and set them to parked. I'm not sure if this can prevent his computer from crashing again.
Can anyone help me find out a solution for this if the PC crash again?
Thanks smile.gif)
post #2 of 9
Instead of throwing random settings at his computer why don't you try to find out why it's crashing.

What actually happens, what does he see?

Have you looked a device manager for issues?
Have you looked at Windows Event Viewer for issues?
If it's a BSOD, you could try Googling the BSOD code or use WhoCrashed.
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Samsung 840 PRO Asus DRW-1608P (x2) Custom Water Cooling Win7 (Ult), Win 8.1 & Win Server 2012 R2 
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post #3 of 9
This thread should have been posted in the Crash Analysis and Debugging section, but do not worry a moderator will move it for you!

I would reset the BIOS and test the HDD health with something like HDTune to make sure the HDD isn't faulty. Finally, use Command Prompt with Admin privileges and use the command "sfc /scannow" to check for Windows faults. These are the first steps I would take
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post #4 of 9
^ +1
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My System
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Samsung 840 PRO Asus DRW-1608P (x2) Custom Water Cooling Win7 (Ult), Win 8.1 & Win Server 2012 R2 
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2 X Samsung 915N Ducky Shine III, Blue Cherry/Blue LEDs PCP&C 1kw Lian Li PC-71 (W/Window) 
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post #5 of 9
Yep reset the BIOS. If there is a clear CMOS button press that. If it is crashing at startup it could be CPU or memory clocks being too high.
post #6 of 9
Thread Starter 
Thank guys! I will try.
Edited by nhozdien - 7/3/16 at 6:25pm
post #7 of 9
Thread Starter 
Quote:
Originally Posted by RavageTheEarth View Post

Yep reset the BIOS. If there is a clear CMOS button press that. If it is crashing at startup it could be CPU or memory clocks being too high.
The ram is forced to run slower by the motherboard, 1866mhz down to 1333mhz. Should i set it manually? The cpu clock isn't that high. 3ghz is the stock clock, i set it manually and disable the turbo boost.
post #8 of 9
Thread Starter 

So it was ththe memory leak? A week ago, old 4GB 1600mhz ram stick was taken out and I inserted the new once for him.
post #9 of 9
That report states that this is likely bad driver install, not RAM issue. Have you checked the health of your HDD? After doing so, use a special driver uninstaller to remove anything that won't be needed, just in case he installed something incorrectly. After that, remove his GPU driver then reinstall a different one properly for him.
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Ryzen 7 1700 ASUS Pro x370 Prime Gigabyte Windforce 1070 GSkill 3000MH C15 1.35V 
Hard DriveHard DriveHard DriveOptical Drive
Seagate 1TB (ST1000DM003 9YN162) Seagate 2TB (ST2000DM001 1CH164 Trion 150 960GB Some LG Blu-Ray 
CoolingOSMonitorMonitor
Noctua D14 Windows 7 Profession 64bit Acer V246HL Acer G245HQ 
MonitorKeyboardPowerCase
ASUS MX25AQ Logitec G710+ Rosewill Capstone 450W Cooler Master Haf XB EVO 
MouseMouse Pad
Roccat Lua My table 
CPUMotherboardGraphicsRAM
AMD FX 8350 ASUS Sabertooth 990FX EVGA 560TI ADATA 4x2GB 1600C9 1.65V-1.5V 
Hard DriveCoolingOSPower
Some 2.5in 1TB drive Stock Windows 7 Home Premium 64bit Corsair TX850 
Case
Cooler Master HAF 
CPUMotherboardRAMOptical Drive
i7-960 Gigabyte X58 ADATA 2x2GB 1600C9 1.65V-1.5V Generic DVD 
CoolingOSMonitorKeyboard
Asetek 510LC Linux with pfSense in VM Some generic 1280x1024 Generic 
CaseMouse
Corsair Carbide 400R Generic 
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Primary
(18 items)
 
Secondary
(9 items)
 
Tertiary
(10 items)
 
CPUMotherboardGraphicsRAM
Ryzen 7 1700 ASUS Pro x370 Prime Gigabyte Windforce 1070 GSkill 3000MH C15 1.35V 
Hard DriveHard DriveHard DriveOptical Drive
Seagate 1TB (ST1000DM003 9YN162) Seagate 2TB (ST2000DM001 1CH164 Trion 150 960GB Some LG Blu-Ray 
CoolingOSMonitorMonitor
Noctua D14 Windows 7 Profession 64bit Acer V246HL Acer G245HQ 
MonitorKeyboardPowerCase
ASUS MX25AQ Logitec G710+ Rosewill Capstone 450W Cooler Master Haf XB EVO 
MouseMouse Pad
Roccat Lua My table 
CPUMotherboardGraphicsRAM
AMD FX 8350 ASUS Sabertooth 990FX EVGA 560TI ADATA 4x2GB 1600C9 1.65V-1.5V 
Hard DriveCoolingOSPower
Some 2.5in 1TB drive Stock Windows 7 Home Premium 64bit Corsair TX850 
Case
Cooler Master HAF 
CPUMotherboardRAMOptical Drive
i7-960 Gigabyte X58 ADATA 2x2GB 1600C9 1.65V-1.5V Generic DVD 
CoolingOSMonitorKeyboard
Asetek 510LC Linux with pfSense in VM Some generic 1280x1024 Generic 
CaseMouse
Corsair Carbide 400R Generic 
  hide details  
Reply
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