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New Hard Drive, Media playback stutter

post #1 of 21
Thread Starter 
I just picked up 2 HGST deskstar NAS 4tb drives for my HTPC. I only installed one of them so far (ran out of sata ports for now) but I copied some files onto it and noticed when I started watching one that it has a split second stutter every couple minutes. I have not opened the second drive to try it in case it is a flaw of these drives somehow(?) and I need to return them.
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post #2 of 21
which program are you using ? have you tried the same file from the drive you had them on prior to the copy, with the same program? no issues? have you tried them in another program on the drive that's the informations has been copied to?

Just depends on that tad bit of info and hopefully can help you out better
post #3 of 21
Thread Starter 
I am using for Kodi for playback, I have watched most of the same content on the old drives, I have had them for a few years. I had it set up with drivepool and I could tell when watching a tv show which drive the episode was on because it would only stutter if it was on the HGST drive. I removed it from the drivepool last night and am copying content directly to it right now that I can try playing back in kodi/vlc without the drivepool involved, just incase.
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post #4 of 21
you know whats funny, my cousin was having audio issues too with that certain program, he said his audio would just stop out of nowhere when he was watching a movie or music. Not knowing he was using that Kodi program. I just happened to be over there Saturday and tested his sound completely unrelating to Kodi (not knowing he was using it) never had an issue lol. I think it might be related to that program maybe.... not to say it is but that was my experience here with it thus far.

I'd say use like VLC media player or something and see if it still has issues? That's what I would do
post #5 of 21
Thread Starter 
I have been using the same program and hard drives with no issues for 2-3 years on all the same hardware, other than this new drive.
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post #6 of 21
Thread Starter 
I did attempt to playback a movie with MPC-HC, and I had the same stuttering issue.
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post #7 of 21
Have you tried a different movie maybe? Does the stuttering still happen? If not, is your CPU usage pegged to max? if it is, your CPU isnt fast enough to render the video. If not, maybe your movie is corrupted.
post #8 of 21
You could try balancing the drives in drivepool. I rebuilt my server and added 2x new drives about a year ago and noticed that new drives dont get balanced with the others, so i had 2x drives with GB's worth of content and the 2x new ones practically empty. Wrote Stablebit and they gave me a link to an addin for Drivepool to balance the drives out. May not change the issue for you but Id recommend it anyhow.

Other things to consider are changing sata cables, trying the drive on different ports, and trying it outside of the pool.
post #9 of 21
I would try the other drive to see what it does. Almost any hard drive should handle compressed videos without issues(I am guessing you are not doing uncompressed or anything).

Do you get anything in the event viewer?

Years back I had a seagate drive start doing something similar with Windows Media Center. It was strange because playback skipped, but the recordings would be perfectly fine(rewind and replace and it was fine). I honesty just tossed it on the shelf and tossed in an old WDC Blue and the problem went away. Right at the end of that drives warranty, I had to RMA another seagate for my brother and they said they would take both and the same time. I tested the replacment and it seemed fine(recertified and all). It is still on the shelf in case my brothers drive ever fails again smile.gif

Either way, it sounds like it may be a drive or cable issue to me.
Edited by Nukemaster - 7/4/16 at 7:17pm
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post #10 of 21
Thread Starter 
Quote:
Originally Posted by ssateneth View Post

Have you tried a different movie maybe? Does the stuttering still happen? If not, is your CPU usage pegged to max? if it is, your CPU isnt fast enough to render the video. If not, maybe your movie is corrupted.

I've tried it with multiple movies/shows, and the same files on the other drive play back fine. The cpu is totally fine, it's an AMD 1090t (HTPC in sig)
Quote:
Originally Posted by Zer0CoolX View Post

You could try balancing the drives in drivepool. I rebuilt my server and added 2x new drives about a year ago and noticed that new drives dont get balanced with the others, so i had 2x drives with GB's worth of content and the 2x new ones practically empty. Wrote Stablebit and they gave me a link to an addin for Drivepool to balance the drives out. May not change the issue for you but Id recommend it anyhow.

Other things to consider are changing sata cables, trying the drive on different ports, and trying it outside of the pool.

The drives were balanced correctly, maybe stablebit fixed that because I didn't do anything and they balanced themselves. I will try switch ports around, it is a new port that I have never(at least in years) used.


Quote:
Originally Posted by Nukemaster View Post

I would try the other drive to see what it does. Almost any hard drive should handle compressed videos without issues(I am guessing you are not doing uncompressed or anything).

Do you get anything in the event viewer?

Years back I had a seagate drive start doing something similar with Windows Media Center. It was strange because playback skipped, but the recordings would be perfectly fine(rewind and replace and it was fine). I honesty just tossed it on the shelf and tossed in an old WDC Blue and the problem went away. Right at the end of that drives warranty, I had to RMA another seagate for my brother and they said they would take both and the same time. I tested the replacment and it seemed fine(recertified and all). It is still on the shelf in case my brothers drive ever fails again smile.gif

Either way, it sounds like it may be a drive or cable issue to me.

I didn't see anything in the event viewer, I will try the other drive and also try different ports. This is my 5th drive attached to the PC (all sata ports used) could it be a motherboard issue using all the ports? These drives are much better than the other drives that are in it so I would hope since they can playback the media fine these should be able to as well. It's just regular 1080p rips straight from blu-ray discs, not encoded but not like unedited video from a video camera or anything.
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