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New Hard Drive, Media playback stutter - Page 2

post #11 of 21
Only time I ran into a SATA port issue it was the controller firmware.

It was an old VIA based board, it made the system paused at what seemed like random times. It sucked because it also caused music to skip.

Keep us posted on if the new drive or a different cable works better.
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post #12 of 21
Thread Starter 
Tried another cable/port, and the other drive. Issue is there with all scenarios....double checked and played back the file on an older drive, no stuttering.
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post #13 of 21
Quote:
Originally Posted by infodump View Post

Tried another cable/port, and the other drive. Issue is there with all scenarios....double checked and played back the file on an older drive, no stuttering.

Have you used anything to check the smart status of the drives? Also, have you used anything to check the transfer speeds of the drives to make sure they're reading and writing as fast as they should be?
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post #14 of 21
Thread Starter 
I have not. Do you recommend any specific program for checking speeds? And what the speeds should be? I can google otherwise
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post #15 of 21
CrystalDiskInfo(Standard Edition -> Portable) is good for checking out the SMART status
http://crystalmark.info/download/index-e.html

As for testing speeds programs like HDtune(free is good upto 2TB drives for larger you would have to grab a trial of HDTune pro). You can perform a read benchmark and even run a error scan(pro version). The error scan takes very long and will show you average speeds after so if a section of the drive is very slow, it may be the issue.
http://www.hdtune.com/
DO NOT use the Write option under Benchmark. It would erase the drive.

CrystalDiskMark from the same maker as CrystalDiskInfo is another good one, but they work in different ways(CDI makes a test file while HDtune can run across a drive.).

I find it very strange that a drive(much less one designed with NAS use in mind) would have these issues. Even my old WDC red has no problems with bluray levels of video compression(about 50 megabit/sec)
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post #16 of 21
Thread Starter 

Well it looks like that is my answer....I'm guessing every one of those trenches is where the audio would be skipping if it was in playback. So the question now is, do you think these are just bad drives (I should exchange them) or it is these drives (I should return them)
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post #17 of 21
Quote:
Originally Posted by infodump View Post


Well it looks like that is my answer....I'm guessing every one of those trenches is where the audio would be skipping if it was in playback. So the question now is, do you think these are just bad drives (I should exchange them) or it is these drives (I should return them)

Try the hard drive in a completely different computer with different everything and test again. If the problem happens again, it's the drive. If not, then not.
post #18 of 21
Reviews for that drive are generally positive. I did not expect those results from it at all.

With 2 like that it makes it hard to think it is a defect.

If another system shows the same results send it back for sure.

For comparison, A seagate 4TB nas drive has average of about 129 megabytes/sec and 15ms access times(and this was on a jmicron esata port). A WDC Red 3TB has an average of about 109megabyte/sec and 21ms access times. That makes something look very wrong with that drive or a system config/hardware issue.
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post #19 of 21
Thread Starter 
I ran the test with it in my other PC, everything worked perfect. Came back closer to 15ms access and it was a smooth graph, never dropped out like it did on the HTPC. So now the question is, do you guys have any idea what could be causing it? I plugged it into a port and cable that was used with another drive (and that drive worked fine in the other port). I plan on rebuilding this PC as it is having other issues, but I'd rather wait a little bit if I can. I'm going to try to pull all the other storage drives and only run 1 of these in case the mobo can't handle having 5 drives connected anymore. If you guys have any other suggestions please let me know.
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post #20 of 21
Do you have the latest drivers for your SATA controller. I know older Intel boards needed an update to support GPT drives.
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WDC Red 3tb M4 128 WDC scorpio Blue 2.5 Sony AD-7690H-01 
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