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Lenovo Refuse to give me Windows CD - Page 2

post #11 of 17
just go download windows 10 ISO, use the microsoft software to make a bootable usb, and be done with it.
post #12 of 17
Or just download the Windows Media creator toolkit here. You're windows 8 key is built-in to the main board.

https://www.microsoft.com/en-us/software-download/windows10/
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post #13 of 17
If you'd rather have the Windows 8.1 install media, you can get it here:
https://www.microsoft.com/en-us/software-download/windows8
I'd still recommend 10 over 8.1, but both are available from Microsoft. Either way, you can burn a DVD for future use from that. You only need the factory DVD if you're trying to install a version before 8.1.
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post #14 of 17
I would recommend taking the advice provided by others here to find your own way to recovery instead of Lenovo support; they have absolutely the worse tech support in the industry that I've ever experienced. If you decide you still want to pursue the route of getting someone from Lenovo to help you, I suggest that you keep calling in and getting a different person until you find someone that can help you; that's the only way to make it work with Lenovo support--- finding someone competent. At the first moment you feel like the Lenovo rep isn't helping you, just pretend your phone disconnected, hang up and call again.
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post #15 of 17
If there is nothing wrong with recovery partition :

(From Lenovo manual)

24
Chapter 3. Lenovo OneKey Recovery System
If Windows cannot be started, then follow the steps below to start the Lenovo OneKey Recovery System:
1 Shut downt he computer.
2 Press the Novo button. From Novo Button Menu, select System Recovery and press Enter



If it refuses to boot download Windows 8.1 Media creator tool . You don't even need cd key. It will get it from BIOS
post #16 of 17
Thread Starter 
Thanks, for now i made a usb backup, but i should get windows 8.1 media tool later or just get a windows 8.1. cd they still on sale.
post #17 of 17
Thread Starter 
Seem like this page not work anymore atleast can someone check
https://www.lenovorecovery.com/Extranet/PriceList.aspx

They direct me to a page of eldercare and say not found.

A who is show that name sbelong to Medion AG
is strange after i visted the page they just removed it

anyway now i created a backup on USB drive so im safe at the moment
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