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MSI X99A SLI Krait Edition cannot start

post #1 of 10
Thread Starter 
Hi,
I have bought a new motherboard. I have installed the CPU, videocard and memories as described in the manual. The system cannot start. No screen on the monitor (no signal). The LEDs on the motherboard are light, CPU cooler is working. I have tried both of BIOS A and BIOS B without luck. Every jumpers and switches are in default positions. I have tried with other videocards and memories, but no changes.
No other device connected to the motherboard to avoid disturbing side-effects, just CPU, cooler, videocard and memories.

CPU: i7-6800k
Memory: Corsair Vengeance LPX (CMK32GX4M4A2400C16R)

What could be the problem? Is it possible the BIOS is too old for this CPU type (i7-6800k) ? Does this possible? Or may send my new motherboard back to the shop?

Thanks,
Zoltán
post #2 of 10
Can you get into the bios.
post #3 of 10
Very possible that you have a old BIOS. The problem is that if you want to update it, you need a Haswell-E CPU to get the system to boot up. Pretty annoying I know, I may have the same issue..
I'm building a X99 system with a Broadwell-E CPU and a MSI X99 SLI PLUS motherboard, but i'll get the parts tomorrow. I'm prepared to the same problems you have, and maybe I have to ask a friend to loan their Haswell-E CPU.
post #4 of 10
Thread Starter 
No. The videocard does not switch on. Nothing I can do frown.gif
I have tried to fit the CPU into the socket again and again. I have replaced the video card to an other one. Same with the memories, but without luck. BIOS reset, BIOS switch A to B did not help.
post #5 of 10
Thread Starter 
This is my theory as well. But looks like it is nearly impossible to find an "older" CPU which can work in this motherboard. Shops here have no CPUs in stock and nobody want to order one just for help me to update the BIOS. Very bad situation.
post #6 of 10
Are the bios chips on the msi soldered or are they push fit, if so you could get some from ebay with latest bios, just an idea.
post #7 of 10
OK, I have the exact same problem as you. I got my system built, I can't get to the BIOS because it's too old and doesn't support BW-E chips. Sigh.
Hopefully I can find someone in the finnish forums to loan me a HW-E chip.
Edited by Coree - 7/6/16 at 8:32am
post #8 of 10
Thread Starter 
Quote:
Originally Posted by Mads1 View Post

Can you get into the bios.
Quote:
Originally Posted by Coree View Post

OK, I have the exact same problem as you. I got my system built, I can't get to the BIOS because it's too old and doesn't support BW-E chips. Sigh.
Hopefully I can find someone in the finnish forums to loan me a HW-E chip.

I have contacted with MSI support. They told me, this motherboard must have to boot with the initial BIOS version as well. So they don't think this the problem is. But this statement is strange for me. The first BIOS which supports Broadwell-EP chips just released on 11/04/2016, than an other version with improvements and compatibility fixes on 26/05/2016. So that means for me, it is not true that the system could start with the first initial version of BIOS as well.

https://www.msi.com/Motherboard/support/X99A-SLI-Krait-Edition.html#down-bios

Looks like to only possible solution is to find an older CPU from series 5xxx or 4xxx, deploy it into the socket, start and upgrade the BIOS. Finally put back the 6xxx CPU. In my case, there is no chance to find an other CPU with this socket type. This socket is very rare, nobody keep this in stock and nobody wants to order one to help me to upgrade the BIOS. So I need to send my CPU back to the retailer and tell them, solve this issue. They will forward the mobo to the importer... and here is the problem. The importer maybe don't want to fix the motherboard, just simply replace it and send an other one with an old BIOS as well. That's suck. I told them what the problem is and what the solution is. I hope they will upgrade the BIOS and not just simply replace the mobo.
post #9 of 10
Thankfully a large electronics store here in finland offers a motherboard BIOS update for 21 euroes, which is decent I guess. I'll go do that soon, and will report the results.
post #10 of 10
UPDATE:
Got the motherboard back, with the latest BIOS. Everything works perfectly fine! Worth the 21 euros though.
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